Dell XPS Win7 computer hanging for 10-15 mins

[bizprady]

Hi All,

I have a peculiar problem with my lappy. Once I start it the system runs for sometime (usually for 15mins to 1-2hours) and then it suddenly hangs for 15-20mins. When the system hangs, the mouse becomes a circle and nothing seems to be moving. This problem started after I installed Spybot S & D. Although I have uninstalled S & D, the problem still persists. Currently I see some of the folders in my C drive appear like Hidden Files.

I sought for your generous help. I would be so grateful to you.

Thanks in advance.
regards,

 

[gregrocker]

Try System Restore to before you installed the old-school program no one here recommends any longer.


Troubleshooting Steps for Windows 7

 

[bizprady]

Thanks! I did the system restore. It does not work.

 

[gregrocker]

Did you work backward to the earliest restore point?

Next work through the Troubleshooting Steps for Windows 7