Device Manager - Unknown Device

[cyborg]

I have browsed the solutions provided for this problem but they don't fit my case.

When I go to Properties / Details / Hardware Ids the value is: root\sscbfs_storlib_bus3. Nowhere I can find the VEN or DEV code

 

[maxie]

Hi Welcome to Seven Forums .. Read the Link below

Is this Unknown Device from SugarSync? . Archive (106) . SugarSync 2.0 - Everything Else . Forum . SugarSync Community

 

[cyborg]

Thank you so much. I have checked SugarSync forum without success therefore I have raised a question. If I succeed in solving this problem, I'll post the solution here.

I see that if I had googled root\sscbfs_storlib_bus3 I would have found the SugarSynd thread...

 

[maxie]

No problem .. As i use that program too but never had any problems . Yes please do keep us posted

 

[theog]

Check the Sony web site for missing or up to date drivers.
Sony eSupport - VPCZ2290X - Support

 

[cyborg]

Thanks. No results found for a search on root\sscbfs_storlib_bus3. Therefore I posted my question in the forum.

 

[indianacarnie]

Have you tried this?

http://www.sevenforums.com/tutorials/96442-device-manager-finding-unknown-devices.html

We have many fine tutorials here, just click on the link. Hope this is of some help.

 

[cyborg]

Indeed I had, before posting. This is why in my initial post I mention: "Nowhere I can find the VEN or DEV code".
Thank you for trying to help.

 

[maxie]

Go to Sugar Sync settings and disable it from boot start then Delete the error in the Device Manager

 

[cyborg]

Go to Sugar Sync settings and disable it from boot start

I did and rebooted

then Delete the error in the Device Manager

I don't want to delete it yet, as long I am not sure it is a SugarSync item

 

[maxie]

Fair enough where is the Device listed under what USB ? If it is a Device windows should detect it any how

 

[cyborg]

Please see attached file

 

[maxie]

Thanks for the screenshot .. Just checking what devices you should have now will get back to you asap

 

[maxie]

Hi there ... Do you have a Card Reader ?

 

[cyborg]

No, I do not.

 

[maxie]

No word yet from Sugar Sync ?

 

[maxie]

Maybe you will find this Link useful

http://www.sevenforums.com/tutorials/96442-device-manager-finding-unknown-devices.html

 

[cyborg]

No, nothing from sugarsync yet.

I had already explored "Device Manager - Finding Unknown Devices" without much luck.

I have uninstalled sugarsync and rebooted and the unknown device is still there and now I'm having trouble reinstalling sugarsync. I downloaded it and get the message: is not a valid win32 app but I suppose I can live without for the time being.

 

[maxie]

You could always try Dropbox . Wish i could suggest some thing else

 

[cyborg]

I already use Dropbox extensively, along with Sugarsync and several other Cloud platforms. All my data is in the Cloud because I need to access it from both my laptops, my tablet and my smartphone.