Different icon arrangement desktop on start up

[jhmagic1]

I am on windows 7 and recently started up my laptop to find the icons arranged in a different place on the desktop. I rearranged them and restarted, but they went back to being out of place.

Now when I start up my laptop sometimes it shows the icons in the first arrangement and sometimes in second arrangement (the second arrangement of the icons is how I want it) I also get a message saying I am logged in as a default user, even though I use a password and user name.

I am using the same password and user name each time but get different arrangements on my desktop.

Also the desktop image reverts to black not blue, as I set it.

Anyone can help?

 

[richc46]

To start run a through anti virus scan
Download and run malwarebytes, after updating. Make sure it is a full scan. If nothing is revealed repost.
The profile may be corrupt
Try a system restore from before the problem if nothing else is successful

 

[jhmagic1]

Hi rich

thanks for the advice i did a malware scan an found 130 files infected, any further advice ? do i delete the files infected?

thanks

 

[richc46]

Yes, let malwarebytes, delete them.

 

[jhmagic1]

I have deleted the infected files, restarted and changed the background and icons layout but still have the same problem - black desktop background, icons arranged differently and a message saying 'you are logged in in a default profile'. Any further advice?

 

[richc46]

For a test, set up a new profile. See if the old one is corrupt.

 

[jhmagic1]

Just to check - is a new profile the same as creating a new account?

 

[richc46]

Just terminology; set up a new account.

 

[jhmagic1]

I created a new administrator account with a new user name and password (and did not delete the other one) restarted and logged in with the new user and password, but the windows welcome screen stayed on the screen for 10 mins and it wouldnt log in, so i had to pull the battrey out to turn off the laptop

Any reason why?

 

[richc46]

See if this solves the problem. If errors run a few times
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

You can, also try the system restore from before the problem. You will lose any changes that you made to the OS, after the SR date that you select.

 

[jhmagic1]

I had no command prompt option in my accesories file, so had to download it from here - http://www.sevenforums.com/tutorials/3718-elevated-command-prompt-shortcut.html its running the sfc /scannow now

 

[jhmagic1]

heres the command prompt window after the scan

 

[richc46]

Good no errors. It is my guess that some software that you are using is causing the problem, find out which.
http://support.microsoft.com/kb/929135

 

[jhmagic1]

I have some files that I have created (photoshop etc) since the desktop started behaving irratically. If I did a system restore to when the desktop was fine will it affect my laptop - ie delete the photoshop files that were created since the irratic behaviour?

 

[richc46]

Yes, all that will changed; if you use the clean boot you can see what software is causing the problem

 

[jhmagic1]

no luck with How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

 

[richc46]

Are the photoshop files personal documents, if so they will not be changed. I originally read your post to inidicate that they were files to operate photoshop.

If you are concerned you can save them in a finger drive etc.

 

[jhmagic1]

i have downloaded a photoshop cs3 trial and created photoshop files on it ( the problem with my desktop occured before downloading the photoshop trial) if i were to save all files created since the problem on a usb stick and do a system restore to before the problem then put the files back on, would that be fine?

 

[richc46]

You can make a system restore point, before doing anything and then go back to that point if not satisified with the final results. System restore changes can usually be undone. I can tell you how it should work, but will not make guarantees.

System Restore - undo - Vista Forums
For Seven, too

 

[jhmagic1]

did a system restore but still have the original problem