directx error

[coldfire]

hi all hopefully im putting this in the right place.

ive been trying to update directx for a couple days now with not much success, originally when installing it failed and indicated an issue with cryptographic service and or corrupt cab file, i download full setup from Microsoft, it installed fine however today i tried to install mafi 2 and when it got to install DX it failed again and pointed me at the install logs, problem is i cant make head nor tail of them can anyone here help decipher them for me


ive attached dxdiags, dxerror.log, directx.log

 

[Jacee]

Have you tried this?

Set the Cryptographic Services to Automatic, and then try to install the program again. To set the Cryptographic Services to Automatic, follow these steps:

1. Start the Administrative Tools utility in Control Panel.
2. Double-click Services.
3. Right-click Cryptographic Services, and then click Properties.
4. Click Automatic for Startup type, and then click Start.

 

[coldfire]

yep done that
crypto service has been running all the time

 

[Jacee]

Are all Windows updates updated?

 

[coldfire]

yep all up to date

 

[niemiro]

Is this a cross post of the Vista Forums issue, or is this another problem? Thanks!

In relation to this, as we can see from the dxerror.log, this is a corruption of the web installer cache. If necessary, we can clean this out, but first: Can you please ignore the error you received during the install of your game, and just see if the game works?

Thanks!

 

[coldfire]

the game runs fine

 

[niemiro]

the game runs fine

Great news! Please delete the C:\Windows\System32\DirectX\WebSetup\ folder.

Thanks!

 

[coldfire]

i cant seem to find the directx folder

ok search found a the directx folder inside another folder called syswow64 is this the same folder u are reffering to

 

[niemiro]

Please show Hidden Files and Folders: http://www.sevenforums.com/tutorials/394-hidden-files-folders-show-hide.html

Then try again. Make sure not to delete the DirectX folder, but the DirectX\WebSetup folder. It should be located in System32, but if it is still not visible, delete the one (remember - WebSetup only) from SysWOW64.

Turn off Hidden files when done.

Richard

 

[coldfire]

ok, deleted the websetup folder in syswow64, downloaded websetup for directx, opened it and it detected that i had the most upto date version installed so i think you've cracked it niemiro

 

[niemiro]

ok, deleted the websetup folder in syswow64, downloaded websetup for directx, opened it and it detected that i had the most upto date version installed so i think you've cracked it niemiro

You are most welcome! Glad that it is fixed!

 

[coldfire]

thanks niemiro most appreciated

 

[niemiro]

thanks niemiro most appreciated

Sure thing! Have fun playing!