Disabling User Account Control

[Rawad]

I seem to be having a problem. I have a clients Laptop with me and he seems that he forgot the password. I need to install an antivirus program on it but I can't because the User Control Account won't allow me . It asks for a password. I went into control panel and tried to turn it off but the same message came out. Here is an image provided

 

[Jacee]

Can you call your client?

 

[Brink]

Hello Raiden,

You would normally only see that UAC screen if logged in to a standard user account instead of an administrator.

Are they able to log in to an administrator account on the PC? If so, then the UAC prompt will just be a Yes/No.

If not, because of the forgotten password issue, then your client or you could reset the password.

http://www.sevenforums.com/tutorials/238737-user-account-reset-password-windows-7-a.html

Hope this helps,
Shawn

 

[Rawad]

Can you call your client?

i did , he cant remember and he says thats his main problem.

 

[Rawad]

Hello Raiden,

You would normally only see that UAC screen if logged in to a standard user account instead of an administrator.

Are they able to log in to an administrator account on the PC? If so, then the UAC prompt will just be a Yes/No.

If not, because of the forgotten password issue, then your client or you could reset the password.

http://www.sevenforums.com/tutorials/238737-user-account-reset-password-windows-7-a.html

Hope this helps,
Shawn

i am on a standered account not adminstrator that's why that prompt comes out . whats the exact link , there are 3 threads on option one, which one do i choose?

 

[Rawad]

This topic can be closed now , due to client wanting to the Laptop early.

 

[Brink]

They are all different options for resetting the password. It's just a matter of which one will work best for you and the situation. OPTION FIVE can be used at boot if the conditions for the other options are not available for you to use.

 

[Brink]

This topic can be closed now , due to client wanting to the Laptop early.

Ok.