Display BSOD!!! Need HELP!!

Super Hadders

New member
Local time
9:18 PM
Messages
25
So I built my first computer about 1-1 1/2 months ago, it was all great for like the first week or two then I started getting "Display driver has stopped responding and has recovered" every few minutes whenever I installed any Amd driver for my graphics card. however lately I only seem to get a bsod here is the error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8003F57010
BCP2: FFFFF8800401C02C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

I will also attach the dmp file below. AAAARGH!! I really need a fix for this I just hope it's not a hardware issue...... My Specs I think should be in sig, this is the first time I have used this forum. Anyway thanks in advance for any help i will really appreciate it!

PS

I think I may have attached all of the mini dump files.
 

Attachments

My Computer

Computer Manufacturer/Model Number
custom built
OS
windows 7 64bit
CPU
Intel i5 720
Motherboard
Gigabyte P55m-UD2
Memory
2x2GB Patriot Viper 2 Sector 5 DDR3
Graphics Card(s)
Sapphire Radeon HD5850 1gb
Monitor(s) Displays
Iiyama PLB2409HDS 24"
Hard Drives
1.5tb Cavier Green
PSU
OCZ StealthXStream 600W
Case
CoolerMaster Elite 330
Do you have the latest CCC? I know it fixes the GSOD issues with it, maybe it will help with that too.
 

My Computer

Computer Manufacturer/Model Number
Me
OS
Windows 7 Pro
CPU
Athlon II x4 620
Motherboard
Gigabyte
Memory
2gb ddr2 800mhz 6-6-6-16
Graphics Card(s)
Radeon HD 4850
Sound Card
Onboard
Monitor(s) Displays
1366 x 768
Hard Drives
WDC Black 500gb
PSU
OCZ ceritified SLI ready 500w
Case
Cool Master Mid tower
Cooling
Stock
So I built my first computer about 1-1 1/2 months ago, it was all great for like the first week or two then I started getting "Display driver has stopped responding and has recovered" every few minutes whenever I installed any Amd driver for my graphics card. however lately I only seem to get a bsod here is the error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8003F57010
BCP2: FFFFF8800401C02C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

I will also attach the dmp file below. AAAARGH!! I really need a fix for this I just hope it's not a hardware issue...... My Specs I think should be in sig, this is the first time I have used this forum. Anyway thanks in advance for any help i will really appreciate it!

PS

I think I may have attached all of the mini dump files.


All of these crashes were caused by dxgkrnl.sys which is the directx portion of your video driver. I would uninstall the current one completely and download and install a fresh copy.

Let us know if you need help

Ken



Code:
030310-23384-01.dmp    3/3/2010 10:18:10 PM        0x00000116    fffffa80`047d7010    fffff880`041b3024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5ccbc                    x64        C:\Users\K\Desktop\New folder (4)\030310-23384-01.dmp    4    15    7600    
030310-23914-01.dmp    3/3/2010 10:23:00 PM        0x00000116    fffffa80`03a674e0    fffff880`041b8024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5ccbc                    x64        C:\Users\K\Desktop\New folder (4)\030310-23914-01.dmp    4    15    7600    
030410-22791-01.dmp    3/4/2010 6:11:20 PM        0x00000116    fffffa80`03d42010    fffff880`042e8024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5ccbc                    x64        C:\Users\K\Desktop\New folder (4)\030410-22791-01.dmp    4    15    7600    
030610-21715-01.dmp    3/6/2010 2:19:44 PM        0x00000116    fffffa80`03b45010    fffff880`041b2024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\030610-21715-01.dmp    4    15    7600    
030610-23946-01.dmp    3/6/2010 12:56:48 PM        0x00000116    fffffa80`03be24e0    fffff880`0401c024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\030610-23946-01.dmp    4    15    7600    
030710-22807-01.dmp    3/7/2010 3:40:14 PM        0x00000116    fffffa80`065384e0    fffff880`04099024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\030710-22807-01.dmp    4    15    7600    
030710-24429-01.dmp    3/7/2010 4:36:10 PM        0x00000116    fffffa80`041314e0    fffff880`0416d024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\030710-24429-01.dmp    4    15    7600    
031510-30810-01.dmp    3/15/2010 7:19:36 PM        0x00000116    fffffa80`0380b4e0    fffff880`04042024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\031510-30810-01.dmp    4    15    7600    
031810-24523-01.dmp    3/18/2010 8:44:40 AM        0x00000116    fffffa80`03b64010    fffff880`04042024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\031810-24523-01.dmp    4    15    7600    
032010-21996-01.dmp    3/20/2010 2:27:16 PM        0x00000116    fffffa80`03ec0010    fffff880`041c6024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\032010-21996-01.dmp    4    15    7600    
032010-23634-01.dmp    3/20/2010 3:59:30 PM        0x00000116    fffffa80`055014e0    fffff880`0415f024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\032010-23634-01.dmp    4    15    7600    
032410-24648-01.dmp    3/24/2010 8:35:32 AM        0x00000116    fffffa80`0478e4e0    fffff880`03fbf024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\032410-24648-01.dmp    4    15    7600    
032810-23166-01.dmp    3/28/2010 8:24:04 PM        0x00000116    fffffa80`03ec74e0    fffff880`0404202c    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\032810-23166-01.dmp    4    15    7600    
032810-23275-01.dmp    3/28/2010 5:59:28 PM        0x00000116    fffffa80`077284e0    fffff880`0401c02c    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\032810-23275-01.dmp    4    15    7600    
040310-25521-01.dmp    4/3/2010 10:27:52 AM        0x00000116    fffffa80`08a444e0    fffff880`0416902c    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\040310-25521-01.dmp    4    15    7600    
040410-24180-01.dmp    4/4/2010 3:17:32 PM        0x00000116    fffffa80`03f57010    fffff880`0401c02c    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\040410-24180-01.dmp    4    15    7600
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
So I built my first computer about 1-1 1/2 months ago, it was all great for like the first week or two then I started getting "Display driver has stopped responding and has recovered" every few minutes whenever I installed any Amd driver for my graphics card. however lately I only seem to get a bsod here is the error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8003F57010
BCP2: FFFFF8800401C02C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

I will also attach the dmp file below. AAAARGH!! I really need a fix for this I just hope it's not a hardware issue...... My Specs I think should be in sig, this is the first time I have used this forum. Anyway thanks in advance for any help i will really appreciate it!

PS

I think I may have attached all of the mini dump files.


All of these crashes were caused by dxgkrnl.sys which is the directx portion of your video driver. I would uninstall the current one completely and download and install a fresh copy.

Let us know if you need help

Ken



Code:
030310-23384-01.dmp    3/3/2010 10:18:10 PM        0x00000116    fffffa80`047d7010    fffff880`041b3024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5ccbc                    x64        C:\Users\K\Desktop\New folder (4)\030310-23384-01.dmp    4    15    7600    
030310-23914-01.dmp    3/3/2010 10:23:00 PM        0x00000116    fffffa80`03a674e0    fffff880`041b8024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5ccbc                    x64        C:\Users\K\Desktop\New folder (4)\030310-23914-01.dmp    4    15    7600    
030410-22791-01.dmp    3/4/2010 6:11:20 PM        0x00000116    fffffa80`03d42010    fffff880`042e8024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5ccbc                    x64        C:\Users\K\Desktop\New folder (4)\030410-22791-01.dmp    4    15    7600    
030610-21715-01.dmp    3/6/2010 2:19:44 PM        0x00000116    fffffa80`03b45010    fffff880`041b2024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\030610-21715-01.dmp    4    15    7600    
030610-23946-01.dmp    3/6/2010 12:56:48 PM        0x00000116    fffffa80`03be24e0    fffff880`0401c024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\030610-23946-01.dmp    4    15    7600    
030710-22807-01.dmp    3/7/2010 3:40:14 PM        0x00000116    fffffa80`065384e0    fffff880`04099024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\030710-22807-01.dmp    4    15    7600    
030710-24429-01.dmp    3/7/2010 4:36:10 PM        0x00000116    fffffa80`041314e0    fffff880`0416d024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\030710-24429-01.dmp    4    15    7600    
031510-30810-01.dmp    3/15/2010 7:19:36 PM        0x00000116    fffffa80`0380b4e0    fffff880`04042024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\031510-30810-01.dmp    4    15    7600    
031810-24523-01.dmp    3/18/2010 8:44:40 AM        0x00000116    fffffa80`03b64010    fffff880`04042024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\031810-24523-01.dmp    4    15    7600    
032010-21996-01.dmp    3/20/2010 2:27:16 PM        0x00000116    fffffa80`03ec0010    fffff880`041c6024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\032010-21996-01.dmp    4    15    7600    
032010-23634-01.dmp    3/20/2010 3:59:30 PM        0x00000116    fffffa80`055014e0    fffff880`0415f024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\032010-23634-01.dmp    4    15    7600    
032410-24648-01.dmp    3/24/2010 8:35:32 AM        0x00000116    fffffa80`0478e4e0    fffff880`03fbf024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\032410-24648-01.dmp    4    15    7600    
032810-23166-01.dmp    3/28/2010 8:24:04 PM        0x00000116    fffffa80`03ec74e0    fffff880`0404202c    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\032810-23166-01.dmp    4    15    7600    
032810-23275-01.dmp    3/28/2010 5:59:28 PM        0x00000116    fffffa80`077284e0    fffff880`0401c02c    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\032810-23275-01.dmp    4    15    7600    
040310-25521-01.dmp    4/3/2010 10:27:52 AM        0x00000116    fffffa80`08a444e0    fffff880`0416902c    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\040310-25521-01.dmp    4    15    7600    
040410-24180-01.dmp    4/4/2010 3:17:32 PM        0x00000116    fffffa80`03f57010    fffff880`0401c02c    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\040410-24180-01.dmp    4    15    7600

I know this is going to sound stupid but how do I unintsall Directx?:o
 

My Computer

Computer Manufacturer/Model Number
custom built
OS
windows 7 64bit
CPU
Intel i5 720
Motherboard
Gigabyte P55m-UD2
Memory
2x2GB Patriot Viper 2 Sector 5 DDR3
Graphics Card(s)
Sapphire Radeon HD5850 1gb
Monitor(s) Displays
Iiyama PLB2409HDS 24"
Hard Drives
1.5tb Cavier Green
PSU
OCZ StealthXStream 600W
Case
CoolerMaster Elite 330
So I built my first computer about 1-1 1/2 months ago, it was all great for like the first week or two then I started getting "Display driver has stopped responding and has recovered" every few minutes whenever I installed any Amd driver for my graphics card. however lately I only seem to get a bsod here is the error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8003F57010
BCP2: FFFFF8800401C02C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

I will also attach the dmp file below. AAAARGH!! I really need a fix for this I just hope it's not a hardware issue...... My Specs I think should be in sig, this is the first time I have used this forum. Anyway thanks in advance for any help i will really appreciate it!

PS

I think I may have attached all of the mini dump files.


All of these crashes were caused by dxgkrnl.sys which is the directx portion of your video driver. I would uninstall the current one completely and download and install a fresh copy.

Let us know if you need help

Ken



Code:
030310-23384-01.dmp    3/3/2010 10:18:10 PM        0x00000116    fffffa80`047d7010    fffff880`041b3024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5ccbc                    x64        C:\Users\K\Desktop\New folder (4)\030310-23384-01.dmp    4    15    7600    
030310-23914-01.dmp    3/3/2010 10:23:00 PM        0x00000116    fffffa80`03a674e0    fffff880`041b8024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5ccbc                    x64        C:\Users\K\Desktop\New folder (4)\030310-23914-01.dmp    4    15    7600    
030410-22791-01.dmp    3/4/2010 6:11:20 PM        0x00000116    fffffa80`03d42010    fffff880`042e8024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5ccbc                    x64        C:\Users\K\Desktop\New folder (4)\030410-22791-01.dmp    4    15    7600    
030610-21715-01.dmp    3/6/2010 2:19:44 PM        0x00000116    fffffa80`03b45010    fffff880`041b2024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\030610-21715-01.dmp    4    15    7600    
030610-23946-01.dmp    3/6/2010 12:56:48 PM        0x00000116    fffffa80`03be24e0    fffff880`0401c024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\030610-23946-01.dmp    4    15    7600    
030710-22807-01.dmp    3/7/2010 3:40:14 PM        0x00000116    fffffa80`065384e0    fffff880`04099024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\030710-22807-01.dmp    4    15    7600    
030710-24429-01.dmp    3/7/2010 4:36:10 PM        0x00000116    fffffa80`041314e0    fffff880`0416d024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\030710-24429-01.dmp    4    15    7600    
031510-30810-01.dmp    3/15/2010 7:19:36 PM        0x00000116    fffffa80`0380b4e0    fffff880`04042024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\031510-30810-01.dmp    4    15    7600    
031810-24523-01.dmp    3/18/2010 8:44:40 AM        0x00000116    fffffa80`03b64010    fffff880`04042024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\031810-24523-01.dmp    4    15    7600    
032010-21996-01.dmp    3/20/2010 2:27:16 PM        0x00000116    fffffa80`03ec0010    fffff880`041c6024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\032010-21996-01.dmp    4    15    7600    
032010-23634-01.dmp    3/20/2010 3:59:30 PM        0x00000116    fffffa80`055014e0    fffff880`0415f024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\032010-23634-01.dmp    4    15    7600    
032410-24648-01.dmp    3/24/2010 8:35:32 AM        0x00000116    fffffa80`0478e4e0    fffff880`03fbf024    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\032410-24648-01.dmp    4    15    7600    
032810-23166-01.dmp    3/28/2010 8:24:04 PM        0x00000116    fffffa80`03ec74e0    fffff880`0404202c    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\032810-23166-01.dmp    4    15    7600    
032810-23275-01.dmp    3/28/2010 5:59:28 PM        0x00000116    fffffa80`077284e0    fffff880`0401c02c    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\032810-23275-01.dmp    4    15    7600    
040310-25521-01.dmp    4/3/2010 10:27:52 AM        0x00000116    fffffa80`08a444e0    fffff880`0416902c    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\040310-25521-01.dmp    4    15    7600    
040410-24180-01.dmp    4/4/2010 3:17:32 PM        0x00000116    fffffa80`03f57010    fffff880`0401c02c    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (4)\040410-24180-01.dmp    4    15    7600

I know this is going to sound stupid but how do I unintsall Directx?:o

My bad sorry. Just completely uninstall your video driver and re-install a fresh copy

Ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Nope just tried that and still got the error this is driving me crazy!!!!!!!!!!!
 

My Computer

Computer Manufacturer/Model Number
custom built
OS
windows 7 64bit
CPU
Intel i5 720
Motherboard
Gigabyte P55m-UD2
Memory
2x2GB Patriot Viper 2 Sector 5 DDR3
Graphics Card(s)
Sapphire Radeon HD5850 1gb
Monitor(s) Displays
Iiyama PLB2409HDS 24"
Hard Drives
1.5tb Cavier Green
PSU
OCZ StealthXStream 600W
Case
CoolerMaster Elite 330

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans

My Computer

Computer Manufacturer/Model Number
custom built
OS
windows 7 64bit
CPU
Intel i5 720
Motherboard
Gigabyte P55m-UD2
Memory
2x2GB Patriot Viper 2 Sector 5 DDR3
Graphics Card(s)
Sapphire Radeon HD5850 1gb
Monitor(s) Displays
Iiyama PLB2409HDS 24"
Hard Drives
1.5tb Cavier Green
PSU
OCZ StealthXStream 600W
Case
CoolerMaster Elite 330
wait a second when i installed the display driver from amd it says in the log that it is version 8.712 not 10.3???? can anyone explain?????????? here's a link file:///C:/Program%20Files/ATI/CIM/Reports/Report.xml
 

My Computer

Computer Manufacturer/Model Number
custom built
OS
windows 7 64bit
CPU
Intel i5 720
Motherboard
Gigabyte P55m-UD2
Memory
2x2GB Patriot Viper 2 Sector 5 DDR3
Graphics Card(s)
Sapphire Radeon HD5850 1gb
Monitor(s) Displays
Iiyama PLB2409HDS 24"
Hard Drives
1.5tb Cavier Green
PSU
OCZ StealthXStream 600W
Case
CoolerMaster Elite 330
i would suggest you uninstall the drivers (they may have been a corrupted download) run ccleaner then redownload from a diferent site to where you got the old drivers and reinstall :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
i would suggest you uninstall the drivers (they may have been a corrupted download) run ccleaner then redownload from a diferent site to where you got the old drivers and reinstall :)

ok thanks i'm going to try that now... really hope this works:)
 

My Computer

Computer Manufacturer/Model Number
custom built
OS
windows 7 64bit
CPU
Intel i5 720
Motherboard
Gigabyte P55m-UD2
Memory
2x2GB Patriot Viper 2 Sector 5 DDR3
Graphics Card(s)
Sapphire Radeon HD5850 1gb
Monitor(s) Displays
Iiyama PLB2409HDS 24"
Hard Drives
1.5tb Cavier Green
PSU
OCZ StealthXStream 600W
Case
CoolerMaster Elite 330
you're welcome, hope all goes well for you , good luck with the install :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
grrrr. installing new drivers still got me the error... I have a feeling that I may have to return the graphics card :cry: anyway here is the message and the .dmp files attached...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800412B4E0
BCP2: FFFFF8800409902C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
 

Attachments

My Computer

Computer Manufacturer/Model Number
custom built
OS
windows 7 64bit
CPU
Intel i5 720
Motherboard
Gigabyte P55m-UD2
Memory
2x2GB Patriot Viper 2 Sector 5 DDR3
Graphics Card(s)
Sapphire Radeon HD5850 1gb
Monitor(s) Displays
Iiyama PLB2409HDS 24"
Hard Drives
1.5tb Cavier Green
PSU
OCZ StealthXStream 600W
Case
CoolerMaster Elite 330
Sorry to tell you, but your .dmp file still shows your video driver as the cause of the crash... I would try using a different card to see if it clears your problem up...
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Sorry to tell you, but your .dmp file still shows your video driver as the cause of the crash... I would try using a different card to see if it clears your problem up...


or try going back a couple of driver versions and see if you still get the BSOD :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
Sorry to tell you, but your .dmp file still shows your video driver as the cause of the crash... I would try using a different card to see if it clears your problem up...


or try going back a couple of driver versions and see if you still get the BSOD :)


Good point Kathryn! :thumbsup:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
thank you Tom :D
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
It is important to completely uninstall the old drivers before installing the new ones. You should never rely on the driver installer to overwrite the old files IMHO. This is my recommended method:

First, go to the ATI or nVidia website and download the most current known good driver.


Next, delete or archive the driver folder containing the old expanded driver files (i.e. C:\nVidia). If Windows finds the old driver files it may reinstall them.

Then go to Start > Control Panel > Programs > Uninstall a program. Uninstall all the video apps (i.e.: nVidia 3D, PhysX) first, then uninstall the driver (the Control Panel will go with the driver). You will be asked to restart > restart.

When the computer reboots to the desktop Windows will install it's own generic WDDM1.1 driver and you will be asked to restart again. You must do so in order to install the new Drivers > Restart.


[At the above point in the process you could also press F8 during re-boot to get to the Windows boot menu. If you select "Start with VGA graphics" you can get to the (800x600) desktop without any installed drivers. This is usually not necessary.]

Once back on the desktop you can now install the new drivers from your download.

If you continue to have problems it may be necessary to use DriverSweeper to remove all traces of any driver software from Safe Mode. Look up FROSTMOURNE's tutorial on installing drivers to get instructions on using DriverSweeper: Installing and updating drivers in 7

Hope that Helps.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
It is important to completely uninstall the old drivers before installing the new ones. You should never rely on the driver installer to overwrite the old files IMHO. This is my recommended method:

First, go to the ATI or nVidia website and download the most current known good driver.


Next, delete or archive the driver folder containing the old expanded driver files (i.e. C:\nVidia). If Windows finds the old driver files it may reinstall them.

Then go to Start > Control Panel > Programs > Uninstall a program. Uninstall all the video apps (i.e.: nVidia 3D, PhysX) first, then uninstall the driver (the Control Panel will go with the driver). You will be asked to restart > restart.

When the computer reboots to the desktop Windows will install it's own generic WDDM1.1 driver and you will be asked to restart again. You must do so in order to install the new Drivers > Restart.


[At the above point in the process you could also press F8 during re-boot to get to the Windows boot menu. If you select "Start with VGA graphics" you can get to the (800x600) desktop without any installed drivers. This is usually not necessary.]

Once back on the desktop you can now install the new drivers from your download.

If you continue to have problems it may be necessary to use DriverSweeper to remove all traces of any driver software from Safe Mode. Look up FROSTMOURNE's tutorial on installing drivers to get instructions on using DriverSweeper: Installing and updating drivers in 7

Hope that Helps.

yup done all of that inc. driver sweeper and still got a BSOD... dmp files attached gah! this is so annoying
 

Attachments

My Computer

Computer Manufacturer/Model Number
custom built
OS
windows 7 64bit
CPU
Intel i5 720
Motherboard
Gigabyte P55m-UD2
Memory
2x2GB Patriot Viper 2 Sector 5 DDR3
Graphics Card(s)
Sapphire Radeon HD5850 1gb
Monitor(s) Displays
Iiyama PLB2409HDS 24"
Hard Drives
1.5tb Cavier Green
PSU
OCZ StealthXStream 600W
Case
CoolerMaster Elite 330
Take a read on this:

How to Diagnose TDR Errors

"Display driver xxxxx stopped responding and was recovered"

Timeout Detection & Recovery (TDR) = "Display Driver Stopped Responding and was Recovered" is a useful feature that started in Vista and is also in W7 that allows the OS to try and recover from a video timeout so that the system does not crash to a bluescreen. Symptoms included a screen flash with the TDR message appearing one or more times or the screen blinking out to black. If the system cannot recover it will crash (Stop Error 116 typical). The issue is that the video card is not responding as expected. The solution is in the: why?

There is no one-size-fits-all solution to TDR errors. But the problem is usually found in the local environment (your computer). Finding the cause is a matter of checking every possible cause and uncovering the culprit through a simple process of elimination. By methodically running down a checklist of diagnostic procedures you should be able to find the cause and can correct it.

There are numerous reports of hardware solutions to TDR's. The most common are:

  • Poor Cooling
  • Problems with the power supply
  • Overclocking Issues
  • Bad System memory or incorrect memory timings
  • Defective PC Components

The order you do the diagnostics is not all that important. My personal strategy is to do the cheap & easy stuff first, the cheap & harder stuff next, and then the stuff that costs last. But whatever order you do it in you need to check or confirm the following:

SOFTWARE
Poorly written software and games will cause TDRs. But if this were the case it would affect lots of people, not just a few. Check the game's website & forums for patches and tips.
See if other people in the forums are having the same problem and if they were able to solve it and how.
You could also be asking too much of your video card. Check to see if your video card is tested and recommended for the game/program. Test the game at reduced settings.

WHAT ACTIONS CAUSE THE PROBLEM
It helps if you can isolate the actions that trigger the TDR. Most often it will be an application using 3D graphics. But if the incidents occur constantly it would point more towards defective hardware. If it happens more specifically (just when running Game X) it points towards overheating, settings, software, or driver issues.

GENERAL SYSTEM PERFORMANCE
You need to eliminate the possibility that your computer has a global problem. You can use a program like Prime95 to stress test your system. Free Software - GIMPS
You can run the "Stress Test" for a few hours or overnight. This will not tell you what the problem is, but it is helpful to uncover any issues your system has with instability and cooling.

OVERHEATING
Running a video intensive game for hours can generate some serious heat and overheating will cause video errors. You can check your temps by looking at your BIOS readings or use a free program like Speedfan SpeedFan - Access temperature sensor in your computer .
A real easy test is to just pull the side panel(s) off your case (You can also blow a house fan directly into the open case) and see if the problem goes away or gets better. If it does then the issue is definitely overheating. If you are overheating you need to look at installing some cooling upgrades. You want to look at ventilating the case (more or bigger fans), Upgrade your case to a larger gaming case (lots of fans, water-cooling), etc.
There are free utilities like BurninTest PassMark BurnInTest software - PC Reliability and Load Testing that you can use to test your system's cooling capability. Caution is recommended using these types of programs.

VIDEO DRIVERS
Bad drivers happen and they can get corrupted. Before installing or reinstalling any video drivers first completely uninstall all video software and the drivers. (Some people say to run a cleaner program from safe mode, some say this is unnecessary). Never rely on the driver package to overwrite the old drivers. Also: Delete the video driver folder (ex: C:\NVIDIA) in Windows Explorer (or windows may install the same drivers again!).
After uninstalling the old drivers and rebooting Windows 7 will install it's own WDDM 1.1 driver. Check for the video problem while using the generic Windows driver.
You can then install the latest drivers for your card (or try older drivers).
See This Tutorial: http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html#post414637

DEVICE MANAGER
Look in Device Manager and make sure there are no problem devices (yellow ! icon). Correct these by loading the correct drivers or disable the problem device and see if the video problem goes away.

POOR CONNECTIONS
Reseat video card and memory modules. Make sure the contacts are clean. Check all the electrical connections.

CHECK YOUR MOTHERBOARD VOLTAGES
In BIOS, check the listed voltages against the manufacturer recommended specs. Reset the voltages to factory defaults and see if the video problems disappear.

MEMORY
Memory errors can cause video problems. Run a program like Memtest86+ for at least 3 passes to see if there are any memory errors. Memtest86+ - Advanced Memory Diagnostic Tool .

OVERCLOCKING
Overclocking can be a trial and error process. The clocks you set or change for CPU, Memory, or GPU could be unstable. Eliminate this as a possibility by resetting the clocks to their defaults to see if that clears the video problems.

BIOS
Check for and install an updated BIOS, particularly if it says the newer BIOS corrects memory errors or bug fixes. You could also try loading the BIOS defaults.
While you are there, check the motherboard manufacturers forums to see if others are having issues with the same board.

WINDOWS POWER MANAGEMENT
Eliminate Power Management settings as a possible cause, especially if you are working with a laptop. These settings could be particularly important if the issue is in playing games.
Go to Control Panel > Hardware & Sound > Power Options. Under "Select a Power Plan" you will find that "Balanced" is the default setting.
At the bottom you will see a Down arrow next to "Show Additional Plans". Click that and select "High Performance". See if the TDR issue is affected.
Alternately, you can click "Change Plan Settings" next to the "Balanced" plan and change the setting to "Never" put the computer to sleep (This is the default on a desktop) and/or change when the display is turned off as a test.

POWER SUPPLY
You need to know that your power supply is delivering sufficient power. Power supply problems are the most common cause of video problems, especially using high end cards.
Check the power supply's amperage ratings. Be sure it has the ample amperage for your video card and the rest of the system.
Test the supply with multimeter to measure for a steady 12v to the card's power connectors. (The only true way to test a power supply would be to use the very expensive diagnostic equipment used in labs). But for us regular folks: I tested my power supply by hooking up my multimeter to the PCI-E connectors that I was using to power my video card (I used a spare pair from the power supply to run the card while I was testing). I then observed the meter while I used the computer, first watching the voltage, then the amps, to see if there was any drop-off or erratic behavior while booting or using the computer. My readings were rock solid. So I declared my power supply good.
Otherwise you need to replace the supply to eliminate this possibility. Or borrow one from another computer.

VIDEO CARD
I suspect that a video card must perform flawlessly to operate in a Windows 7 environment and run the most recent games. If you tried all the above diagnostics and no problems were found then that leaves you with only one possibility: a defective video card. Some brands have the problem more consistently than others. You could check their forums for clues.
You could try your card in another computer running W7 to see if the problem goes along with the card.
You could try a different card in your computer. I bought an inexpensive card to use. My TDR's disappeared using a "lesser" card. Or borrow a card from another computer.
Otherwise RMA or replace the card.

TDR complaints have come from PC owners running virtually every PC configuration. They occur regardless of which video engine, manufacturer, driver, or system used. They are too numerous to write off as a random problem, but at the same time if people are getting their systems to run correctly using the same hardware and software that you are then it follows that your problem must be solvable.

More Info Here:
Timeout Detection and Recovery of GPUs through WDDM
NVIDIA Statement on TDR Errors - NVIDIA Forums

Hope that helps.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
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