Display Driver NVIDIA Windows Kernel Mode Driver, 388.13...

[bobxxx]

I've been having some weird issues where my screen randomly turns black for a quick second and I get the message saying:

"Display Driver NVIDIA Windows Kernel Mode Driver, 388.13 stopped responding and has successfully recovered."

Definitely something wrong with the driver so was wondering if someone can help thanks.

 

[mrjimphelps]

The easiest thing to try is a Windows update. Although I would not normally recommend finding a video driver via Windows Update, in your case there is a problem with the driver, so it's worth a try.

Go to Windows Update and check for updates. Look in the optional updates to see if there is a video driver listed. If so, install only that one driver. In other words, go to the important updates and uncheck all of them.

There's no harm in installing the important updates, except that it will take a lot of time to do so.

If that didn't fix the video problem, then go to the NVidia website and download and install a driver that is either older or newer than 388.13.

If that didn't fix it, then start picking older and older video drivers from the NVidia website, to see if one of them will work.

Worst case scenario, install the Vista driver or the Windows 8 driver.

 

[hkp7]

Old post, but FWIW, memory problems could cause the symptoms experienced.

 

[Muffin Top]

Go to Windows Update and check for updates. Look in the optional updates to see if there is a video driver listed. If so, install only that one driver. In other words, go to the important updates and uncheck all of them.

If that didn't fix the video problem, then go to the NVidia website and download and install a driver that is either older or newer than 388.13.

If that didn't fix it, then start picking older and older video drivers from the NVidia website, to see if one of them will work.

Now I'm working my way through this kind of troubleshooting. I had a heck of a time finding an nvidia driver package that would install in my system.

Now all looks well in device manager, but the system is not detecting the extra monitor. The nvidia control panel says it's crashed, but I guess that doesn't necessarily assure me that it's a software issue instead of a hardware issue.