"Display driver stopped responding and has recovered"

[eknirb]

Just started seeing this; what can I do? Screen goes dark for a second then comes back.

Windows 7 Home Premium 64-bit Service Pack 1, HP H8-1010t PC (Windows Media Center PC, circa 2011.)

 

[MeOnMine]

If you fill out your System Specs you will have better assistance.

 

[oscer1]

Hi when is the last time you cleaned out computer? also see if updating the video driver helps.

 

[eknirb]

when you say clean out, you mean, disc cleanup, defrag, crap cleaner, etc?

I, um, don't know how to update the video drivers.

 

[oscer1]

when I said clean out . I should of said take side cover off and blow out the computer with compressed air. making sure you unplug computer first. go to hp support site and see if they have an updated driver. or go to the video card manufacture and see if they have an updated driver for the card if it separate from the motherboard.

 

[eknirb]

sigh, OK, I'll try. I'm not too good with that sorta thing. TY!

 

[oscer1]

hp site has two drivers choose the one that you have HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

 

[eknirb]

HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

Well, I see this, but I don't know what I need?

 

[oscer1]

look in device manager and see what type of video card you have is it NVidia or amd then you know what driver to download and install if this is your computer in the link.

 

[eknirb]

you mean Display Adapters? AMD Radeon HD 6450

 

[oscer1]

yes

 

[eknirb]

should I do this? "Automatically Detect and Install Your Driver" That will then give me the newest version?

 

[oscer1]

yes you can try that

 

[eknirb]

I also ran a right-click check and my PC says 'your AMD software is up to date'

 

[oscer1]

I would still do what you said in post 12

 

[eknirb]

do u think it will fix the problem?

 

[oscer1]

possibly. but you never answered me on cleaning out inside of computer. over heating can cause this too.

 

[eknirb]

I've cleaned it our fairly recently.

 

[oscer1]

then do the driver update

 

[eknirb]

Let me ask you this- (I am scared to do this.) if it screws up my PC, I could do the system restore?- but if it screws up the video, I wouldn't be able to see the screen to do the rollback. Does that make sense?