Solved Display garbles followed quickly by BSoD, unpredictable

[OrangeTheNeko]

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 18
BCP1: FFFFFA8006D5E080
BCP2: FFFFFA800BC1BA20
BCP3: 0000000000000001
BCP4: 0000000000000001
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112112-40716-01.dmp
C:\Users\User\AppData\Local\Temp\WER-73570-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.txt

Possibly Helpful Notes:
- Preceding the BSoD, any sound that was playing will loop for about half a second.
- Ran an AVG virus scan, and found nothing wrong.
- It tends to happen only upon bootup, or shortly thereafter, but it is very unpredictable. Generally, if the computer boots smoothly, it can run for hours without BSoD.
- I would describe the garbled display as every pixel shifted a random amount to the right/left, with a few pixels scattered everywhere as well.
Don't know if this will help. Sorry if I missed something!

 

[Arc]

Hello OrangeTheNeko.
► Install Service pack 1.

[COLOR=Red]Windows 7 Kernel Version 7600 MP[/COLOR] (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.17118.amd64fre.win7_gdr.120830-0334

Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

 

[OrangeTheNeko]

I successfully installed Service Pack 1, and ran verifier.exe. On the 20th hour, I was navigating through some folders and my computer froze. No BSoD appeared after 10 minutes, so I turned it off.
Should I attempt verifier again? I'm sorry if turning it off was a silly thing to do. D:

Edit: A small note: when verifier.exe is running, I cannot connect to the internet. I've googled and this doesn't seem common, but if you happen to know a way around the issue it would be of great, great help. (I just have online courses and stuff, sorry)

 

[Arc]

If it is not crashing anymore, I want to see the msinfo32 file for a bit.

upload your MSINFO32.nfo file.

1. Click on the start button
2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
4. Give the time for processing, it will save a .nfo file on your desktop.
5. Zip it, and upload it following the instruction.

I guess there will be some reason behind such behavior of network connectivity. If the AV is blocking it, or the driver outdated, or anything else.

 

[OrangeTheNeko]

I've uploaded MSINFO32.nfo! Hope it helps. Haven't had a crash yet, so that's awesome.
Thank you very, very much for all your patience and help thus far!

 

[Arc]

Unfortunately the msinfo32 you uploaded is a corrupt file

 

[OrangeTheNeko]

Oh gosh, it's corrupt? D: I'll re-upload and double-check that it opens correctly this time. Sorry!
Also, the inevitable crash finally came. :C And it somehow took Google Chrome down with it. Even after reinstall and reboot, Chrome just doesn't open anymore. I'll still have Firefox though, so it's okay.
I've attached the recent crash info as well, just in case it comes in handy! Thanks :3

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 4e
BCP1: 000000000000009A
BCP2: 0000000000006500
BCP3: 0000000000000002
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112912-50169-01.dmp
C:\Users\User\AppData\Local\Temp\WER-63632-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

 

[Arc]

As I am seeing, both the copies of msinfo32 are not opening

 

[OrangeTheNeko]

Ah. D: I'm not sure what to do, then. It opens fine on my computer, even when I re-download it from my own post.
I followed the tutorial word-for-word.
1. Start menu, search msinfo32 and open the .nfo
2. When it opens, file > save
3. Take saved .nfo and zip it
4. Upload .zip file
Missing anything? Sorry for the trouble. x.x

 

[Arc]

Can you upload it as a text file?

First, open msinfo32. Then File> Export, give it a name, and save. Upload the text document.

 

[OrangeTheNeko]

Oh, sorry. D: Okay, this time I think I've done it right. MSINFO32.txt!

 

[Arc]

Update the network driver. First, download the network card driver from manufactuer's website, Realtek. Then reinstall the driver:

1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
2. Double click to expand "Network adaptors".
3. Right click your network card and click Uninstall.
4. Check "Delete driver software for this device" check box, click OK.
5. Restart the computer
6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.

For the other Wirwless LAN connection, get the update from Ralink-A MEDIATEK COMPANY


Uninstall AVG. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download and install those, and then run full system scans with both of them, one by one.

Uninstall K-Lite codec pack. Use Shark007.net - Windows 7 Codecs - WMP12 Codecs.

Free up the startup.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept the restart.

Let us know the results.

 

[OrangeTheNeko]

Five days and not a single crash! I think you fixed it, though I'm almost afraid to get my hopes up!
Thank you so so so so soooo much though <33333333333333333333333333333333333333333 you were an excellent help and very patient and perfectly clear! Thank you!

 

[Arc]

Good news
Let us know if there is any further issues.

 

[OrangeTheNeko]

Unfortunately, the problem has returned. Bluescreen on boot up or shortly after boot-up, and an additional problem: freezing. Sometimes the bluescreen even freezes, but luckily I managed to get some from my most recent crash.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: a
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF800032D1E40
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\030513-16536-01.dmp
C:\Users\User\AppData\Local\Temp\WER-34803-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

 

[Arc]

Dont use two antivirus programs at the same time. Uninstall AVG, positively.

Update your BIOS.

BIOS Version/Date    American Megatrends Inc. P01-A3, [COLOR=Red]17/05/2010[/COLOR]

Then, if the problems continue to occur, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

   Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any.