hey everyone. i understand that this is a windows 7 forum, but i have had a significant amount of help from this forum in the past and was hoping to see if anyone can help me with a windows xp x64 problem. on my desktop, we have two users with admin rights (myself and one more person) and when I go to the documents and settings directory, windows tells me it occupies over 40Gb. under docs and settings, there are two copies of each users files. for example, theres my own documents, and then theres another file that says Mikey.MIKE (my username). what is the point in the additional file? is it just from an old backup that i never realized that we had? ive attached a screen capture of what the documents and settings directory looks like in case someone needs a better picture.
Hi Big Red...
In windows XP each folder in Documents and Settings is supposed to be a user account... Whle you can make extra folder in there it's not exactly kosher to do so. Secondly, while it's not wrong, I would be a little suspicious about folders (anywhere) with extensions... eg: "Mikey.MIKE"
The first step is to determine whether you can delete these folders without data loss...
I would suggest that you first take a look at "User Accounts" in Control Panel to see if these are accounts or just extra folders. Next I would take a look at the contents of those new folders... You will want to know what has been copied or moved to this new folder. Third you want to make sure that no needed data is missing from the original folders and copy the missing data back, if possible.
Once you are sure you can dump them without data loss whether they are user accounts or not will determine how you go about removing them. If they are user accounts you will need to use the User Accounts applet, entering each of the accounts in turn and clicking on "Delete this account". You will be given a choice to keep the user's files or not as part of this process. If they are not user accounts, you can go into the D&S folder itself highlight the extra folders, hold down the shift key and press Delete... this will trash them without filling your garbage can.
Once you have them off your system... the next question is "Where did they come from"... You will want to run a comprehensive virus scan of all folders on your system --what they call a "Deep Scan". I generally use A-Squared for this kind of scan since it catches malware, spyware, adware etc. all in one pass. Next check your installed software to see if there's anything that might legitimately be doing this and get it off your system.
Of course if it's not due to a virus... you will need to have a bit of a chat with the other people using that computer... you know; the old "Quit messing with stuff you don't understand" lecture.
You can get A-Squared here...
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Then as a final step, I would strongly suggest that you routinely copy your user's files on an external hard disk, just in case this happens again.
