Does Microsoft's email support ever work!?

Dark Nova Gamer

Resident OS X Expert
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Seriously, I tried sending them an email regarding my mouse about 3 months ago (roughly) and I got this EXACT same error, do they just not like emails or something?

View attachment 37742
 
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My Computer

Computer Manufacturer/Model Number
Custom | Whitebox
OS
Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04
CPU
Intel E6750 @ 3.80GHz
Motherboard
Gigabyte GA-EP45-UD3L (Revision 1.1)
Memory
2x2GB & 2x1GB (6GB) OCZ Reaper 1066MHz @ 1080MHz
Graphics Card(s)
EVGA nVidia GTX 260 896mb (216 Core) FTW Edition
Sound Card
Realtek ALC888
Monitor(s) Displays
21" VIZIO TV
Screen Resolution
1680x1050 @ 60Hz
Hard Drives
Western Digital WD6401AALS - 640GB
Hitachi HDP725016GLA380 - 160GB
PSU
Corsair 750W
Case
NZXT Nemesis Elite
Cooling
Thermaltake SpinQ
Keyboard
Logitech Wireless S520
Mouse
Logitech Wireless S520 - Microsoft Wireless Arc Mouse
Internet Speed
Download: 20mbps, Upload: 3mbps
Funny you asked, I never used it.

Seems that google is fastest. Even more proof from your post.

:confused:
 

My Computer

Computer Manufacturer/Model Number
Asus
OS
Windows 7 x64 Ultimate SP1
CPU
I5 875K Unlocked
Motherboard
P7P55D-E-PRO
Memory
Kingston HyperX Genesis DDR3-1600MHz 9-9-9-27 @ 1.65V XMP
Graphics Card(s)
EVGA GeForce GTX 570 HD 732 MHz GPU 1280 MB, 152 GB Mem
Sound Card
Onboard Via 1828S
Monitor(s) Displays
Samsung T240 HD
Screen Resolution
Dual 1920X1200 1027X768
Hard Drives
OCZ Vertex II Extended Sandforce SSD 60 Gig 2X WD Black Caviar 1 terabyte 6GBS Transer Sata 3 Marvell Chip
PSU
Corsair Gold fully Modular 80 Plus 850
Case
Coolermaster Half X Full Tower
Cooling
Noctua NH-U12P
Keyboard
MS
Mouse
MS
Internet Speed
Fast enough
Other Info
My fridge has a water tap
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