Double BSoD errors involving ntoskrnl.exe

Kyleboy21

New member
Local time
11:32 PM
Messages
2
A mere 3 months ago, I just got a refurbished Dell Latitude E6410 with Windows 7 Pro installed from Amazon.com. But cutting to the chase, I've got two BSoD problems to figure out: a IRQL_NOT_LES_OR_EQUAL 0x0A error and a PAGE_FAULT_IN_NON-PAGED_AREA 0x50 error.

Details regarding the problem are in the attachment included in the post.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude E6410
OS
Windows 7 Pro SP1 64bit
CPU
Intel Core i7 M 640
Memory
8 GB RAM
Graphics Card(s)
Nvidia NVS 3100M
Hard Drives
HGST HTS541010A9E680 ATA Device
Antivirus
Microsoft Security Essentials
Browser
Firefox, Chrome



Diagnostics Test

 Malware scan


Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller, ESET Online Scanner and SuperAntiSpyware
   Note
*(Uncheck trial version in the installation process)

Please upload the scan logs.





Diagnostics Test

 HDD TEST


   Note
Please run HDTune first, in the order posted!

arrow.png
Run HDTune to
  • check the health,
  • scan for errors, no quick scan but full scan
  • run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
  • the health,
  • the error scan,
  • the benchmark incl. following
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.

arrow.png
Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.
   Note
Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

arrow.png
Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log :ar: Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Actually, I've used MalwareBytes not too long ago and all malware problems are gone. These BSoD errors occurred from afterwards. Oh, and here's the HDTune diagnostics results (including results from a full error scan) in the attachments.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude E6410
OS
Windows 7 Pro SP1 64bit
CPU
Intel Core i7 M 640
Memory
8 GB RAM
Graphics Card(s)
Nvidia NVS 3100M
Hard Drives
HGST HTS541010A9E680 ATA Device
Antivirus
Microsoft Security Essentials
Browser
Firefox, Chrome
I'd like to see the result of the Malwarebytes scan, also don't forget the other scans.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Back
Top