download issue

[lipun4u]

In my windows 7 box, when i try to download anything ...nothing is downloaded.

My anti virus is Norton and browser in Mozilla.

plz help

 

[Dark Nova Gamer]

In my windows 7 box, when i try to download anything ...nothing is downloaded.

My anti virus is Norton and browser in Mozilla.

plz help

Try disabling Norton and disabling its addons it installs on Firefox. See if that helps any.

 

[Jonathan_King]

What happens when you click a download link?

Could it be downloading without your knowledge? Check in the General tab of Firefox settings.

Does the same problem happen with Internet Explorer?

 

[Stevy22]

What Error message do you Get

 

[lipun4u]

yes..same problem in ie also

 

[lipun4u]

where 2 disable the addon ???

 

[Dark Nova Gamer]

where 2 disable the addon ???

If it is occuring in IE then its likely not the Firefox addons. Have you tried disabling Norton itself?

 

[lipun4u]

norton has no option to disable itself.....

 

[Dark Nova Gamer]

norton has no option to disable itself.....

What version of Norton are you using?

 

[Stevy22]

Uninstall NORTON and then check.... If t wiorks try installing Norton again with custom settings

 

[lipun4u]

the version is 16.8.0.41

how can i disable it ??

 

[Dark Nova Gamer]

Uninstall NORTON and then check.... If t wiorks try installing Norton again with custom settings

I was trying to avoid having to uninstall unless needed.

the version is 16.8.0.41

how can i disable it ??

Thats not what I meant, what version, meaning 'Norton Anti-Virus 2010', 'Norton 360 4.0', 'Norton Internet Security 2010', etc.