Downloads/Uploads stop repeatedly

teetime

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I'm running Windows 7 Home Premium on a Dell Studio XPS 1645 laptop. Recently, I have had downloads and uploads fail and I am wondering whether this is likely a Windows setting, or possibly a hardware problem.

I first experienced this two days ago when I was trying to upload a 626MB file via YouSendIt. The first several attempts were done through my IE8 Browser and they all failed at roughly the same point. Then I downloaded YouSendIt's local client software and it also failed twice at the same point. I then went to a Vista PC and uploaded the same file without a problem using YouSendIt's local client software.

Yesterday I had a similar experience except it was downloading a fairly small PDF. The download stopped on the Win7 PC and worked on the Vista PC.

I checked all the Power Settings on the Win7 and didn't see any problem there. Both PCs are on the same network and both run the Windows firewall and security essentials.

I would appreciate any suggestions of what I should check to resolve this.

/jerry
 

My Computer

Computer Manufacturer/Model Number
dell xps studio 1645
OS
win7
CPU
i7
Motherboard
dell
Memory
6GB
Welcome

Jerry the cause could be the result of several conditions. I just solved a similar problem by advising to try another browser (firefox was tried) or to remove the add-ons form IE. Both worked in that situation. Let us know your results
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Also, scan with Malwarebytes' Anti-Malware and/or SUPER Antispyware.
 

My Computer

OS
Windows 7 Enterprise 64-bit
CPU
AMD Phenom II X4 3.0GHz
Motherboard
ASUS M5A97
Memory
8GB G-Skill Ripjaws DDR3 1333
Graphics Card(s)
PNY GeForce 460 GTX 1GB OC - Enthusiast Edition
Sound Card
VIA High Definition Audio
Monitor(s) Displays
Dell 19"
Screen Resolution
1280x1024
Hard Drives
1TB - Primary
160GB - Secondary
250GB - External backup for important files
PSU
OCZ Fata1ty 700W Modular PSU
Case
ASUS
Keyboard
Microsoft Wireless Keyboard 2000
Mouse
Microsoft Wireless Mouse 2000
Internet Speed
3 Mbps/768 kbps
I'm still having problems except now I am trying to download a 1.6 GB file sent to me via YouSendIt. The download will stop part way through without explanation. I have scanned with Malwarebytes, but nothing found. In addition to IE8 I have tried FireFox and YouSendIt Express. I have also ensure that nothing is getting turned off by Power Management. I called my ISP and they couldn't offer any suggestions.

I can duplicate this same failure on my Vista PC on this same home network. This suggests to me that it is either something in my network, or (in this case) YouSendIt's server. I haven't changed anything on my network in the past few months so not sure what could be causing this.

The components of my network are:

1. Roadrunner Surfboard "modem"
2. Vonage router
3. DLink gigabit switch
4. Linksys (router) wireless access point

The Vista and Win7 PCs are connected to the internet through gigabit switch -> Vonage router -> Roadrunner "modem".

Any ideas of things for me to check?
 

My Computer

Computer Manufacturer/Model Number
dell xps studio 1645
OS
win7
CPU
i7
Motherboard
dell
Memory
6GB
I have just been reinstalling a girlfriends Dell. It was causing download issues on networks. Slow download problems, preventing connection.

The problem i discovered is the dell support software and go assist programs. You might want to stop the processes and see if that solves the problem.
 

My Computer

Computer Manufacturer/Model Number
Hp DVD6 1242tx
OS
windows 7 Home premium 32 bit
CPU
intel core 2 duo cpu t6500 @ 2.10 ghz 2095 mhz
Memory
4
Graphics Card(s)
Ati mobility radeon hd 4530
I tried stopping the Dell processes but two more download attempts still failed. THEN, overnight there was a Windows update and this morning I was able to download without a hitch on the Vista PC. Haven't yet tried the Win7 but hopefully the update corrected something on both. Or, it could have been something at YouSendIt.

/jerry
 

My Computer

Computer Manufacturer/Model Number
dell xps studio 1645
OS
win7
CPU
i7
Motherboard
dell
Memory
6GB
Have you tried recycling your router and modem? Often a modem or router begins to act funky and shutting them down for at least 30 seconds then reapplying power will work.
 

My Computer

Computer Manufacturer/Model Number
DELL XPS Studio 435T
OS
Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
CPU
i7 975 3.3 GHz Extreme (Factory OC'd to 3.6 GHz)
Motherboard
DELL provided
Memory
18 Gb Tri-Channel 1066
Graphics Card(s)
ATI 5970 2048 Mb
Sound Card
X-Fi Extreme Gamer
Monitor(s) Displays
Vizio 37" HD-TV
Screen Resolution
1920 x 1080
Hard Drives
1.5 Tb HDD
1.5 Tb HDD
2.0 Tb Network Drive
512 Gb Crucial SSD
PSU
DELL Provided 475 watts
Case
DELL
Cooling
3 fans
Keyboard
Logitech Performance K350 Wireless
Mouse
Logitech Performance MX Wireless
Internet Speed
3 Mb up 750 Kb down
Other Info
Bamboo Fun Tablet, Belkin N+ Wireless router, Pioneer Dolby System Wireless Headphones, Bose 5.1 Dolby Surround Sound System, LifeCam VX 3000 Webcam, Blu-Ray/Hi Def DVD +RW combo and Blu-ray +RW,l 15 in 1 media card reader, Logitech Rumblepad 2, Hauppauge 2250 DTV Tuner with MS Media Center Remote

Laptop:Alienware M17x, Q9100 CPU, 8Gb RAM, 1920x1200 WUXGA LCD driven by 4870's in CrossFireX, Bl
Updating your routers firmware or trying different network or chipset drivers can go a long way towards fixing those types of download problems. Those two things have fixed more network crashing problems than just about anything else. I also agree with vicvic, those third party networking programs "You Send It" ? can easily cause these types of problems to occur.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
I did try recycling the router but that didn't help. Guess what (maybe) fixed the problem. Last night both my PCs received the latest Windows update. Now I have successfully downloaded the 1.6 GB file and am uploading another one. It could be something else but I did try two more downloads last night before the update ran and they failed. First thing this morning it sailed right through.
 

My Computer

Computer Manufacturer/Model Number
dell xps studio 1645
OS
win7
CPU
i7
Motherboard
dell
Memory
6GB
I did try recycling the router but that didn't help. Guess what (maybe) fixed the problem. Last night both my PCs received the latest Windows update. Now I have successfully downloaded the 1.6 GB file and am uploading another one. It could be something else but I did try two more downloads last night before the update ran and they failed. First thing this morning it sailed right through.

Thats because Windows updates also has updates for your drivers which is probably what the problem was. I never heard of recycling the router before, is there a cash redemption on those? If so I have a couple old ones laying around LOL.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
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