Driver issue with USB 2.0/3.0 on Z77 Exreme 4 MoBo

Han Solo

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The HDD for my OS with win 7 ultimate came from a GA-G31M-S2L with an Intel(R) 82801GB/GR/GH (ICH7 Family) & Intel Pentium Dual CPU E2220 @ 2.20GHz. Present specs can be viewed on Profile. At first installing drivers went well even able to access USB 2.0 and after everything was done USB 2.0/3.0 was inaccessible at reboot. Through regedit I managed to eleminate Acronis issues (Beware of Acronis "Leftovers" Issues - Wilders Security Forums). There must be an Intel/Windows driver conflict. I'm not sure what to uninstall/reinstall if any. I wish to uninstall all Intel drivers but Intel is having trouble finding apps or drivers.
 

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My Computer My Computer

At a glance

Win 7 UltimateIntel Core i5 3570K @ 3.40GHz2 X 4.0GB RAM (KHX1600C9D3/4GX)Intel HD Graphics 4000
Computer type
PC/Desktop
OS
Win 7 Ultimate
CPU
Intel Core i5 3570K @ 3.40GHz
Motherboard
ASRock Z77 Extreme4 (CPUSocket)
Memory
2 X 4.0GB RAM (KHX1600C9D3/4GX)
Graphics Card(s)
Intel HD Graphics 4000
Monitor(s) Displays
DELL M770 on Intel HD Graphics 4000
Screen Resolution
1600x1200
Case
AMD
Keyboard
Logitech S510
Internet Speed
Verizon FiOS
Hi there ... Is none of your USB ports working or is it just Devices that is not working ... Have you tried the Drivers from your Motherboards website ...
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
I've tested the devices in other computer and they work fine. The ports don't seem to respond. I have tested the drivers from the MoBo's website.
 

My Computer My Computer

At a glance

Win 7 UltimateIntel Core i5 3570K @ 3.40GHz2 X 4.0GB RAM (KHX1600C9D3/4GX)Intel HD Graphics 4000
Computer type
PC/Desktop
OS
Win 7 Ultimate
CPU
Intel Core i5 3570K @ 3.40GHz
Motherboard
ASRock Z77 Extreme4 (CPUSocket)
Memory
2 X 4.0GB RAM (KHX1600C9D3/4GX)
Graphics Card(s)
Intel HD Graphics 4000
Monitor(s) Displays
DELL M770 on Intel HD Graphics 4000
Screen Resolution
1600x1200
Case
AMD
Keyboard
Logitech S510
Internet Speed
Verizon FiOS
Have you tried to Install the Chipset Driver from the Motherboards website ...
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Yes I have. ASMedia USB 3.0 driver ver:1.10.1.0
 

My Computer My Computer

At a glance

Win 7 UltimateIntel Core i5 3570K @ 3.40GHz2 X 4.0GB RAM (KHX1600C9D3/4GX)Intel HD Graphics 4000
Computer type
PC/Desktop
OS
Win 7 Ultimate
CPU
Intel Core i5 3570K @ 3.40GHz
Motherboard
ASRock Z77 Extreme4 (CPUSocket)
Memory
2 X 4.0GB RAM (KHX1600C9D3/4GX)
Graphics Card(s)
Intel HD Graphics 4000
Monitor(s) Displays
DELL M770 on Intel HD Graphics 4000
Screen Resolution
1600x1200
Case
AMD
Keyboard
Logitech S510
Internet Speed
Verizon FiOS
Hi again .. I meant the INF file Ver 9.3.0 1019
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
This is what I get. I must've looked for the new one when I wasn't getting any results and then I forgot about it.
 

Attachments

  • INF.jpg
    INF.jpg
    9 KB · Views: 11

My Computer My Computer

At a glance

Win 7 UltimateIntel Core i5 3570K @ 3.40GHz2 X 4.0GB RAM (KHX1600C9D3/4GX)Intel HD Graphics 4000
Computer type
PC/Desktop
OS
Win 7 Ultimate
CPU
Intel Core i5 3570K @ 3.40GHz
Motherboard
ASRock Z77 Extreme4 (CPUSocket)
Memory
2 X 4.0GB RAM (KHX1600C9D3/4GX)
Graphics Card(s)
Intel HD Graphics 4000
Monitor(s) Displays
DELL M770 on Intel HD Graphics 4000
Screen Resolution
1600x1200
Case
AMD
Keyboard
Logitech S510
Internet Speed
Verizon FiOS
Hi there ... It might be worth trying the older version and the USB Drivers from the Motherboards website they some times work best .. And if nothing else would rule that out ...
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
I have installed INF file Ver 9.3.0 1019 and all other drivers. I'm still not getting a response.
 

My Computer My Computer

At a glance

Win 7 UltimateIntel Core i5 3570K @ 3.40GHz2 X 4.0GB RAM (KHX1600C9D3/4GX)Intel HD Graphics 4000
Computer type
PC/Desktop
OS
Win 7 Ultimate
CPU
Intel Core i5 3570K @ 3.40GHz
Motherboard
ASRock Z77 Extreme4 (CPUSocket)
Memory
2 X 4.0GB RAM (KHX1600C9D3/4GX)
Graphics Card(s)
Intel HD Graphics 4000
Monitor(s) Displays
DELL M770 on Intel HD Graphics 4000
Screen Resolution
1600x1200
Case
AMD
Keyboard
Logitech S510
Internet Speed
Verizon FiOS
When did this first happen .. When you where doing a Clean Install of windows .. I have to admit i am fresh out of Options .. If it was my Computer i would start from scratch again .. Have seen this happen before and that was the only cure ...
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
I'm not sure how to do a clean install. I don't wish to lose any settings, data etc. How should I proceed?
 

My Computer My Computer

At a glance

Win 7 UltimateIntel Core i5 3570K @ 3.40GHz2 X 4.0GB RAM (KHX1600C9D3/4GX)Intel HD Graphics 4000
Computer type
PC/Desktop
OS
Win 7 Ultimate
CPU
Intel Core i5 3570K @ 3.40GHz
Motherboard
ASRock Z77 Extreme4 (CPUSocket)
Memory
2 X 4.0GB RAM (KHX1600C9D3/4GX)
Graphics Card(s)
Intel HD Graphics 4000
Monitor(s) Displays
DELL M770 on Intel HD Graphics 4000
Screen Resolution
1600x1200
Case
AMD
Keyboard
Logitech S510
Internet Speed
Verizon FiOS

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
I guess what I'm trying to say is there a way to reinstall win 7 in such a way to preserve as much of the data, settings etc? On another note if I were to upgrade to win 8 would that clear these issues?
 

My Computer My Computer

At a glance

Win 7 UltimateIntel Core i5 3570K @ 3.40GHz2 X 4.0GB RAM (KHX1600C9D3/4GX)Intel HD Graphics 4000
Computer type
PC/Desktop
OS
Win 7 Ultimate
CPU
Intel Core i5 3570K @ 3.40GHz
Motherboard
ASRock Z77 Extreme4 (CPUSocket)
Memory
2 X 4.0GB RAM (KHX1600C9D3/4GX)
Graphics Card(s)
Intel HD Graphics 4000
Monitor(s) Displays
DELL M770 on Intel HD Graphics 4000
Screen Resolution
1600x1200
Case
AMD
Keyboard
Logitech S510
Internet Speed
Verizon FiOS
You could do a Repair and Install .. Not sure that would help though .. Your System should work well with Windows 7 would you really want Windows 8 ...
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
I used Driver Genius to resolve the USB 3.0 issues among others. The only thing that's leaving me puzzled is the fact that I can't install Intel Graphics Driver (15.33.8.64.3345) to replace Intel HD Graphics 4000 (9.18.10.3257). I found this out when I went to Intel Driver Update Utility. I don't think this driver may be a big deal but when I installed it I got stuck at "Intel Display Audio Version: 6.16.00.3129" and then stated that it failed to install one or more drivers. I did use Driver Genius but as far as it is concerned everything was installed correctly. I wonder if there is a conflict with Realtek.

This is what it looks like now.
Revised.jpg
 

My Computer My Computer

At a glance

Win 7 UltimateIntel Core i5 3570K @ 3.40GHz2 X 4.0GB RAM (KHX1600C9D3/4GX)Intel HD Graphics 4000
Computer type
PC/Desktop
OS
Win 7 Ultimate
CPU
Intel Core i5 3570K @ 3.40GHz
Motherboard
ASRock Z77 Extreme4 (CPUSocket)
Memory
2 X 4.0GB RAM (KHX1600C9D3/4GX)
Graphics Card(s)
Intel HD Graphics 4000
Monitor(s) Displays
DELL M770 on Intel HD Graphics 4000
Screen Resolution
1600x1200
Case
AMD
Keyboard
Logitech S510
Internet Speed
Verizon FiOS
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