Driver Power State Failure - BSOD

[jshields]

I've been experiencing issues with my computer. It tends to blue screen and reads "Driver_POWER_STATE_FAILURE". I've tried to run some scans and diagnostics and even backed up my PC and then rebooted it with factory new settings, but it is still BSOD. I have a dump file, but I cannot post it because it says I do not have permission to open or attach it. Any help would be greatly appreciated!


Thanks!

 

[zigzag3143]

You need to follow these directions


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
Please attach the DMP files to your next post not to post one.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[jshields]

I've dropped the folder in the "storage" space on my drop send account. To access please go to www.dropsend.com
the user name is [email protected] and the password is bsodfail

thanks for the help.

 

[writhziden]

It may have been easier to simply follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html and upload them to your post.


Possible out of date drivers that should be updated:

Apfiltr	fffff880`04d84000	fffff880`04dc1000	Tue Mar 24 10:28:54 2009 (49c90a46)	00039733		Apfiltr.sys
o2sdgx64	fffff880`04d08000	fffff880`04d12480	Wed May 06 23:39:00 2009 (4a0273f4)	00018d39		o2sdgx64.sys
amdxata	fffff880`011b5000	fffff880`011c0000	Tue May 19 11:56:59 2009 (4a12f2eb)	00011b8c		amdxata.sys
o2mdgx64	fffff880`04d42000	fffff880`04d51400	Thu May 21 06:22:50 2009 (4a15479a)	0001a7e4		o2mdgx64.sys
Rt64win7	fffff880`04531000	fffff880`0456a000	Fri May 22 08:52:30 2009 (4a16bc2e)	00041606		Rt64win7.sys
iaStor	fffff880`01099000	fffff880`011b5000	Thu Jun 04 19:53:40 2009 (4a287aa4)	000640d7		iaStor.sys
PxHlpa64	fffff880`01060000	fffff880`0106be00	Tue Jun 23 17:16:35 2009 (4a416253)	000111b7		PxHlpa64.sys

Apfiltr.sys
o2sdgx64.sys
amdxata.sys
o2mdgx64.sys
Rt64win7.sys
iaStor.sys
PxHlpa64.sys


Crashes indicate DirectX/graphics card issues. DirectX is part of the Windows 7 installation. Graphics card issues could just be drivers.

• If you are overclocking any hardware, please stop.
  
  
• Check Windows for corruption. Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html to provide us with the sfcdetails.txt file if errors occur.
  
  
• Re-install or install the latest drivers for your display card. Your current drivers may be corrupted and/or outdated. Use the following method to re-install the drivers.
  
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For NVIDIA:
     • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
     • Restart your computer
     • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
     • If any remain of the above, uninstall one at a time
     • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
  6. For AMD:
     • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
     • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):
       1. Click Start Menu
       2. Right Click My Computer/Computer
       3. Click Manage
       4. Click Device Manager from the list on the left
       5. Expand Display adapters
       6. Do the following for each adapter (in case you have multiple display cards)
          • Right click the adapter
          • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
          • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
          
          Alternatively:
          1. Login as an adminstrative user
          2. Click Start Menu
          3. Click Control Panel
          4. Click Hardware and Sound
          5. Click Device Manager (the last link under Devices and Printers)
          6. Expand Display adapters
          7. Do the following for each adapter (in case you have multiple display cards)
             • Right click the adapter
             • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
             • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
     • Restart your computer after uninstalling drivers for all display cards
     • Install the driver you selected for the display cards once Windows starts