Driver State Power Failure BSOD

[Bobojeb]

Hello, I am having random BSOD crashes mostly when browsing on internet.

My Build is
- x64
- Original OEM
- > 1 month old
- > 1 month old, never reinstalled.

Any help is more than welcome.

 

[Capt.Jack Sparrow]

Hello and Welcome !

Seems like lot of issues are going on. First thing i noticed is sptd.sys duplex driver which i well known for BSOD. I would recommend to uninstall it follow this article DuplexSecure - FAQ

Also it looks to me like it's an issue with AiCharger.sys - an Asus program named AiCharger (may also be a part of the Asus AISuite or ASUS Ai Charger). Then uninstall the current copy of the program and install the freshly downloaded copy.

Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger

Bugcheck:

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80083a1060, fffff8000460e518, fffffa80060214c0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+292b0 )

Followup: MachineOwner
---------

0: kd> !analyze -v
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*                        Bugcheck Analysis                                    *
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DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80083a1060, Physical Device Object of the stack
Arg3: fffff8000460e518, Functional Device Object of the stack
Arg4: fffffa80060214c0, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa80060214c0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002f34273 to fffff80002ec5740

STACK_TEXT:  
fffff800`0460e4c8 fffff800`02f34273 : 00000000`0000009f 00000000`00000003 fffffa80`083a1060 fffff800`0460e518 : nt!KeBugCheckEx
fffff800`0460e4d0 fffff800`02ed129e : fffff800`0460e600 fffff800`0460e600 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x292b0
fffff800`0460e570 fffff800`02ed0dd6 : fffff800`03075700 00000000`000360c1 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`0460e5e0 fffff800`02ed14be : 00000008`0a74fb73 fffff800`0460ec58 00000000`000360c1 fffff800`03043aa8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`0460ec30 fffff800`02ed0cb7 : 00000003`242506c1 00000003`000360c1 00000003`24250623 00000000`000000c1 : nt!KiTimerExpiration+0x1be
fffff800`0460ecd0 fffff800`02ecdeea : fffff800`0303fe80 fffff800`0304dc40 00000000`00000000 fffff800`02ed6a74 : nt!KiRetireDpcList+0x277
fffff800`0460ed80 00000000`00000000 : fffff800`0460f000 fffff800`04609000 fffff800`0460ed40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+292b0
fffff800`02f34273 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+292b0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0x9F_nt!_??_::FNODOBFM::_string_+292b0

BUCKET_ID:  X64_0x9F_nt!_??_::FNODOBFM::_string_+292b0

Followup: MachineOwner

Hope this helps,
Captain

 

[Lemur]

The StarWind AE Service service failed to start due to the following error:
The system cannot find the file specified.

 

[cluberti]

I'm noticing that in the IRP, even though this is a minidump with limited data, there's what appears to be a symantec driver there (well, specifically Norton Internet Security). Would you be able to remove NIS and re-test? The "driver" that can cause an inconsistent power state doesn't always have to be an actual hardware driver - it can be (and looks like it may be) a *filter* driver, specifically a *network* filter driver, SYMTDIV.sys (NIS's TDI interface).

 

[Bobojeb]

Thanks for quick responds guys!

I followed your suggestions and removed the possible causes, and I am glad to announce that everything seems stable so far and I haven't experienced a single BSOD crash. Moreover, I left memtest running for the whole night, and did the hard drive diagnostic as well, which luckily ended without any errors.

Thanks again for help good people And if anything happens I'll let you now right away.

 

[cluberti]

Awesome - if you think it's resolved, don't forget to request the thread be marked as such.

 

[Capt.Jack Sparrow]

Thanks for the Update. I'm glad that your up and running !

- Captain

 

[Bobojeb]

Alright guys, I think you can mark this thread as resolved, everything runs flawlessly.

Peace

 

[Capt.Jack Sparrow]

Alright guys, I think you can mark this thread as resolved, everything runs flawlessly.

Peace

Thanks for posting back. I'm glad everything is resolved

Good Luck,
Captain