DRIVER_POWER_STATE_FAILURE ntoskrnl.exe + 75bc0

[rickly]

lately i'm getting alot of BSOD. I have attached the DMP.
Any suggestions please?

 

[koolkat77]

Welcome to the forum rickly,

Looks like you reinstalled windows sometime back. Did you happen to update the Realtek USB Card Reader after that?

[FONT="Lucida Console"]Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Downloads\RICKLY-PC-Tue_10_21_2014__11049_35\102014-22760-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`00224622?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`03212c32?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`03359682?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`028d4c32?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9a3c0?
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18526.amd64fre.win7sp1_gdr.140706-1506
Machine Name:
Kernel base = 0xfffff800`03059000 PsLoadedModuleList = 0xfffff800`0329c890
Debug session time: Mon Oct 20 23:51:54.131 2014 (UTC + 6:00)
System Uptime: 0 days 0:17:21.520
Loading Kernel Symbols
...............................................................
................................................................
....................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8006cbc060, fffff80000b9a3d8, fffffa8006680c60}

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that   ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: USBHUB!_DEVICE_EXTENSION_PDO                  ***
***                                                                   ***
*************************************************************************
Unable to load image \SystemRoot\System32\Drivers\RtsUStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RtsUStor.sys
*** ERROR: Module load completed but symbols could not be loaded for RtsUStor.sys
Probably caused by : usbhub.sys

Followup: MachineOwner
---------
Followup: MachineOwner
---------

0: kd> lmvm RtsUStor
start             end                 module name
fffff880`0397f000 fffff880`039c4000   RtsUStor T (no symbols)           
    Loaded symbol image file: RtsUStor.sys
    Image path: \SystemRoot\System32\Drivers\RtsUStor.sys
    Image name: RtsUStor.sys
    Timestamp:        Thu Mar 27 08:59:31 2014 (53339413)
    CheckSum:         0004D0D8
    ImageSize:        00045000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4[/FONT]

Complete the steps below.

---

Perform a Clean boot:

• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

• How to Change, Add, or Remove Startup Programs in Windows 7

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Are you using any antivirus software?

 

[rickly]

I'm using Avira and Malwarebytes. Realtek USB Card Reader i have updated it using
SlimDrivers from https://www.slimwareutilities.com/slimdrivers.php.


Should i reinstall Windows an only use the drivers on the manufacturers website ? Lenovo?

 

[koolkat77]

Yes.

Please remove Avira and replace with MSE for testing purpose.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Malwarebytes: Removes malware including viruses, spyware, worms and trojans, plus it protects your computer
• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

   Warning

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.