Yesterday and today I came back to my PC to find it frozen on this particular BSOD. This is completely new, and since I know it's related to hardware, the only new hardware that I've recently installed is my graphics tablet:
Yesterday, I attempted to do a livestream and found that when the livestream was recording, my tablet did not have pressure sensitive features. Then I remembered that I hadn't updated my drivers for my tablet for over a year, so I went to their website to download Ver 4.11 of the drivers for my PC. I was currently on 3.33ver drivers.
At first, when I had uninstalled the drivers and put the new ones on, the tablet was horribly mis-calibrated so that the edge of the screen for the tablet was about half the size of the sensor zone of the tablet. As a result, I uninstalled it again and tried putting the old ones back on. Unfortunately, something went wrong and I had 2 MacroKey Manager icons in my systray (MacroKey Manager is a little piece of shortcut software my tablet comes with).
Frustrated, I uninstalled everything I could find to do with the tablet, restarted like 5 times, and reinstalled the new drivers again as freshly as I could. Luckily, they worked!
However, this morning, I noticed my tablet's LED randomly stopped flashing and it stopped responding, as though the power had gone off. To fix this, I had to unplug it and plug it back in. This happened 2 or 3 times, and stopped as long as I was in constant use of the tablet.
I left my PC on while I went out and came back to find the PC in this particular state, and I am sure it's to do with my stupid tablet's new drivers.
There are no files in the minidump folder. What do I do?
EDIT: I have now found from testing that this happens if my computer is shut down. It sits on black screen for about 10 minutes and then goes to a BSOD. the BSOD takes a long time to disappear, and now that I have found that it does, I have a dump file: View attachment 158319
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8003A04BB0
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8006C89010
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\060611-20373-01.dmp
C:\Users\Alice\AppData\Local\Temp\WER-38126-0.sysdata.xml
Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Yesterday, I attempted to do a livestream and found that when the livestream was recording, my tablet did not have pressure sensitive features. Then I remembered that I hadn't updated my drivers for my tablet for over a year, so I went to their website to download Ver 4.11 of the drivers for my PC. I was currently on 3.33ver drivers.
At first, when I had uninstalled the drivers and put the new ones on, the tablet was horribly mis-calibrated so that the edge of the screen for the tablet was about half the size of the sensor zone of the tablet. As a result, I uninstalled it again and tried putting the old ones back on. Unfortunately, something went wrong and I had 2 MacroKey Manager icons in my systray (MacroKey Manager is a little piece of shortcut software my tablet comes with).
Frustrated, I uninstalled everything I could find to do with the tablet, restarted like 5 times, and reinstalled the new drivers again as freshly as I could. Luckily, they worked!
However, this morning, I noticed my tablet's LED randomly stopped flashing and it stopped responding, as though the power had gone off. To fix this, I had to unplug it and plug it back in. This happened 2 or 3 times, and stopped as long as I was in constant use of the tablet.
I left my PC on while I went out and came back to find the PC in this particular state, and I am sure it's to do with my stupid tablet's new drivers.
There are no files in the minidump folder. What do I do?
EDIT: I have now found from testing that this happens if my computer is shut down. It sits on black screen for about 10 minutes and then goes to a BSOD. the BSOD takes a long time to disappear, and now that I have found that it does, I have a dump file: View attachment 158319
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8003A04BB0
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8006C89010
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\060611-20373-01.dmp
C:\Users\Alice\AppData\Local\Temp\WER-38126-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Last edited:
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Custom build
- OS
- Windows 7 Home Premium 64-Bit
- CPU
- i5-4590
- Motherboard
- GIGABYTE H97M-HD3
- Memory
- Corsair DDR3 8GB
- Graphics Card(s)
- GeForce GTX 970
- Monitor(s) Displays
- LG Electronics W1942 - 19 inches
- Screen Resolution
- 1440x900
- Hard Drives
- Corsair Neutron SSD 119GB, Toshiba External 931GB
- PSU
- Corsair CX600
- Keyboard
- Logitech K360 Wireless
- Mouse
- Logitech Wireless Mouse M325
- Browser
- Firefox