Solved Driver_power_state_failure

r3z

New member
Local time
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It just started happening yesterday. Help?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64bit
Antivirus
Malware Bytes, common sense
Welcome to Seven Forums.

The BSOD's were caused by Asus Charger Driver and its Likely a BSOD cause Driver Reference Table
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8005f0f060, fffff80000b9c518, fffffa8006c3da20}

Unable to load image \SystemRoot\system32\DRIVERS\AiCharger.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AiCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AiCharger.sys
Probably caused by : usbccgp.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8005f0f060, Physical Device Object of the stack
Arg3: fffff80000b9c518, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8006c3da20, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

DRIVER_OBJECT: fffffa8005ed3400

IMAGE_NAME:  usbccgp.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d8c0c0a

MODULE_NAME: usbccgp

FAULTING_MODULE: fffff88005d00000 usbccgp

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

TAG_NOT_DEFINED_c000000f:  FFFFF80000BA2FB0

STACK_TEXT:  
fffff800`00b9c4c8 fffff800`02ef3992 : 00000000`0000009f 00000000`00000003 fffffa80`05f0f060 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`02e8e94c : fffff800`00b9c618 fffff800`00b9c618 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x33af0
fffff800`00b9c570 fffff800`02e8e7e6 : fffffa80`0431d168 fffffa80`0431d168 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c5e0 fffff800`02e8e6ce : 00000002`c7006be5 fffff800`00b9cc58 00000000`00012ab1 fffff800`030038a8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`02e8e4b7 : 00000000`a645eac3 00000000`00012ab1 00000000`a645ead9 00000000`000000b1 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02e7b94a : fffff800`02fffe80 fffff800`0300dcc0 00000000`00000000 fffff880`03be4480 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_usbccgp.sys

BUCKET_ID:  X64_0x9F_3_IMAGE_usbccgp.sys

Followup: MachineOwner
---------

0: kd> !irp fffffa8006c3da20
Irp is active with 18 stacks 14 is current (= 0xfffffa8006c3de98)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e0 fffffa8005f0f060 00000000 fffff88000fe8890-fffffa8005f62a10 Success Error Cancel 
	       \Driver\usbccgp	AiCharger
			Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e0 fffffa8005f628c0 00000000 fffff88003a55fd4-fffffa8005f63010 Success Error Cancel 
	       \Driver\AiCharger	ks!CKsDevice::CompleteDevicePowerIrp
			Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0  1 fffffa8005f623b0 00000000 00000000-00000000    pending
	       \Driver\usbvideo
			Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e1 fffffa8005f63b50 00000000 00000000-00000000    pending
	       \Driver\ksthunk
			Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8005110db0    

			Args: 00000000 00000000 00000000 00000000
You should either update its drivers or uninstall it completely from the system.
Delete remnants of driver using Driver Sweeper

Go through these threads for reference:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
How would I go deleting the Asus Charger Driver? DriverFusion won't find it. Sorry, I'm kind of new at this sort of thing.
Oh wait, it found something by Asus, but below it, it says "Sound".
And nothing pops up when I scan it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64bit
Antivirus
Malware Bytes, common sense
What is an Asus software doing on an ACER laptop ? Your system specs says you have an ACER .

Please provide the model number of your laptop

Open up a command prompt window . Click on :orb: button type in CMD in the Search box and press ENTER key . Enter the command that you see below inside the command window .

   Note

Its ok of the command opens up to C:\Users\{UserName}>_


To get the serial number

Code:
[B]wmic bios get serialnumber[/B]

To get the model number enter this command

Code:
[B]wmic computersystem get oemstringarray[/B]
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
It might be the new hard drive that I installed back in 2012.
Anyways, Serial Number: LXPXE021010350F0D72000
Model Number: {"","",""}
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64bit
Antivirus
Malware Bytes, common sense
Acer's website doesn't locate the serial number .
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
It might be the 3rd party hard drive.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64bit
Antivirus
Malware Bytes, common sense
Can you manually input the model . So we could point you to the correct drivers please
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Acer Aspire 7551-5358

Does that help? Sorry for the large text.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64bit
Antivirus
Malware Bytes, common sense
Is this a laptop ? I don't see the Aicharger program inside ACER website
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Correct
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64bit
Antivirus
Malware Bytes, common sense
Is there a reason why you would need that software ? I believe that piece of software is for Asus
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I never installed it though. I think it came with the hard drive.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64bit
Antivirus
Malware Bytes, common sense
I'm not locating that software on the ACER website

:ar: Acer | Download

Under enter model number type in 7551 and click search
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
And then?
Sorry if this is rude, but I really need a solution now or I'm going to have to skip school, because I have a project to do and this is preventing me from finishing.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64bit
Antivirus
Malware Bytes, common sense
Choose the OS either 64-bit or 32-bit and then click on the application tab and you will see that the AiCharger program is not there .

It's an Asus product it won't be in an ACER PC . Highly impossible unless you download it from a freeware site

Here is a link from Asus . Read that it will work on any PC . But ACER doesn't supply that


Download



With the exclusive ASUS Ai Charger, all of your motherboards, and desktops become universal chargers for your iPod, iPhone and now, the new iPad. Ai Charger turns any PC into a flexible power-up station for popular Apple devices through a simple USB connector, extending their usability and benefit in every lifestyle. Charging goes up to and smoother while you do your work or have fun – whether at home or on the go. The Ai Charger software is available for a variety of chipsets and motherboards from ASUS as well as all desktops, so just click and prepare for even more enjoyment!

Source : http://event.asus.com/mb/2010/ai_charger/
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I have no clue as how it got in there. And I'll try it.
Yes, it's not there. What can I do? I am ****ing SCREWED if I cannot fix this.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64bit
Antivirus
Malware Bytes, common sense
Do you have RevoUninstaller ?

Download Revo Uninstaller
Download



Leave everything default and continue with the installation . Once you're done installing launch the program and see if you could locate Al charger . Once located click on Al charger and click on Uninstall . Click yes you want to remove and proceed with the removal of the software . If you get the builtin uninstall program of the Al charger use that as well to remove the program . Once you're done with the builtin removal go back to RevoUninstaller and click on Next . It will scan for left over registry files once They're located click the select all button and click delete . Once done click Next and do the same if any more show up this time they might show up under C:\Program Files delete those as well and click Next . And you should have it removed .
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Oh, I understand what the Asus AI Charger is now. I installed it so I could charge my iPad using my laptop.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64bit
Antivirus
Malware Bytes, common sense
Exactly . That is what I was waiting for .
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
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