Solved Driver_power_state_failure

[speshe]

Hi, I've got a brand spanking new company laptop (Dell Latitude e6440) that blue screens randomly. I have already shipped the laptop back to the Dell depot and they simply replaced the hard drive and shipped it back (I had already put a new hard drive in at their instruction). It also has a brand new motherboard. BlueScreenView says it is the "Microsoft Storage Port Driver" but I'm not sure how that translates to a Dell driver. I've already run all the Windows updates that are available. zip file attached

 

[Arc]

fffff880`033e6c68  fffff880`010e75ff*** WARNING: Unable to verify timestamp for iaStorA.sys
[COLOR=Red]*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys[/COLOR]
 iaStorA+0x65ff

Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

1. Right click on "my computer" icon and click "manage" on the context menu.
2. It will open the "computer management" window.
3. Select "Device Manager" in the left pane, It will list all the existing devices up.
4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
5. Select one Intel device item under it, right click, uninstall.
6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.

Also Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus and Apoint.exe.
5. Apply > OK
6. Accept then restart.

Let us know for any further BSOD after doing these two.

 

[speshe]

Thank you!

 

[Arc]

Welcome.