Drivers for hard drive?!?

[magnetnerd]

Okay, kind of a weird thing happening here.

Background first:
Computer: Asus X83V notebook
OS: Windows Vista Home

I'm trying to do a clean install with seven. I have both a DVD from Microsoft as well as a downloaded ISO directly from Microsoft. Both of these DVD's yield the same result.

When I boot from the DVD, I'm allowed to start the setup process, do a custom install, then it asks me for drivers for my hard drive. I don't have the option to continue.

When I'm in Vista and run the DVD, I'm able to select one partition of my hard drive that the OS is not installed on and install Vista on there. As in, it actually works.

The problem is that I want a clean install, everything wiped, etc.

so...ideas?

 

[Solarstarshines]

do you even know the make of your hard drive it should kinda tell you in the system specs ussually then you can go from there also write down the specific letter and numbers of the drive then use a search engine to find it or go to the companiews website

 

[Solarstarshines]

by the way did you format the hard drive first?

 

[magnetnerd]

Okay, I found the number for my hard drive which is:
ST9320320AS

I couldn't find any drivers for it on Seagate's website though.


And no, I haven't reformatted yet. Is that a necessary step? I was under the impression that could be done from the DVD instead of command prompt.

 

[ignatzatsonic]

You are correct that formatting can be done as part of the install process. Don't do it manually.

I can't recall reading of anyone being asked for hard disk drivers during an install. Very peculiar. Sit tight for the moment and don't panic. Wait for those with a lot of experience on installs.

There may be something peculiar about notebook hard drives that I am unaware of. I assume this is an ordinary notebook with a single hard drive, nothing unusual about it?

 

[magnetnerd]

Yep, this is just the hard drive that came with my notebook. Single drive partitioned from the factory into two drives (or three if you count the 10gig primary partition).

 

[ignatzatsonic]

I did a little googling on this issue.

It's probably due to the hard drive controller---perhaps an Asus or JMicron brand in your case?

The notebook probably shipped with Vista HDD drivers and the required Windows 7 HDD drivers are not contained on your install disk.

Which would mean you have to obtain the Win 7 drivers on your own. Probably put them on a USB drive and when the install asks for them, you point the installer to your USB drive to install them.

What you need to do is dig into Device Manager or your BIOS to find out who made the controller and then go to that company's website and find the Windows 7 drivers.

Even if it is someone like JMicron, you might find the Win 7 driver at Asus. I'd probably first look at Asus under support for your particular notebook.

 

[magnetnerd]

For my particular notebook, ASUS has nothing listed under drivers needed for seven. Kinda frustrating. Even more frustrating after you wait on hold for quite some time and they're still no help.

Anyway. Does the Intel ICH9M-E/M SATA AHCI Controller sound right? That's what I'm currently chasing down drivers for.

 

[ignatzatsonic]

For my particular notebook, ASUS has nothing listed under drivers needed for seven. Kinda frustrating. Even more frustrating after you wait on hold for quite some time and they're still no help.

Anyway. Does the Intel ICH9M-E/M SATA AHCI Controller sound right? That's what I'm currently chasing down drivers for.

I wouldn't call Asus if my life depended on it. I'd look on their website for any possible drivers.

The Intel thing might work, assuming you have some reason to believe you are on the right track and didn't just pull that out of thin air. I did see something in my google search about AHCI. You could also try altering certain BIOS settings related to AHCI and see if that helps or gets you by the installation error.

 

[magnetnerd]

haha, their website isn't much better than their customer service. Slightly, maybe. And I've already downloaded a bunch of drivers off their website and put it on a flash drive. Doesn't seem to help.

Yeah, it was in my device manager. I might give the bios settings a shot. What would I be looking to do?

 

[ignatzatsonic]

I'd navigate throughout the BIOS and look at any setting that was related to IDE, SATA, AHCI, Legacy support etc and try to find a combination of settings that will get you past the error. Make note of what the current settings are so you can always return to the current setup.

There's probably a place or two in the BIOS related to that stuff and it might have an enable/disable switch or it might have several choices. You just have to experiment if you cannot find a bona fide Win 7 driver--which should be out there somewhere.

 

[magnetnerd]

Okay, I'm going to give that a shot now since I'm having no luck finding a driver.

 

[magnetnerd]

Major props to you, sir. It worked.


I went into BIOS, changed the SATA operation mode from Enhanced to Compatible (I think. It was the only other option) and it worked. Installing seven right now.

Again, thankyouthankyouthankyou. Such a simple solution that I'd have probably never thought of.

 

[ignatzatsonic]

Good--you may be able to go back into the BIOS after the installation and return that setting to the way it was, but I'm not sure if that would be of any benefit. You oughta Google for more detail on that after you are up and running. I don't know if there is any downside to leaving it set the way it is now.

 

[theog]

You will need the Sata Controller drivers, not the for drivers for your HD

http://www.sevenforums.com/tutorials/68505-sata-driver-load-windows-7-vista-setup.html


Asus X83V unlist Model.

Listed models
X83Vm
X83Vb

X83Vm (Bestbuy)
X83Vb (Bestbuy)

 

[magnetnerd]

Okay, changed it back to Enhanced and it wouldn't start up.

Then I went to ASUS's site to download the drivers. Couple of things:

1. It doesn't actually list any downloads for windows 7 specifically. The two OS's to choose from are Windows Vista, either 32 or 64 bit.

2. I CAN select "other" operating system, and the latest bios release reads as such:
"Fix Brightness level is not sync. to Windows Mobility Center in Windows 7". Would an updated BIOS even fix the problem??

 

[theog]

1) Reset your BIOS to default.

2) What model do you have?

 

[magnetnerd]

1) Reset your BIOS to default.

2) What model do you have?

1) Default is enhanced mode. If I do that it won't start up. If it's in compatibility mode, it starts just fine, so that's where I am now.

2) It says the model is the X83V. A few lines down it says X83VM-X1. I'm reading off the sticker on the bottom of the notebook.

 

[theog]

X83VM-X1 has a Intel Sata Controller:

Download from here: Intel Sata Controller Drivers


http://www.sevenforums.com/tutorials/68505-sata-driver-load-windows-7-vista-setup.html

 

[magnetnerd]

Well this is odd. I tried to install this one:
Intel(R) Rapid Storage Technology



Then this one:

Intel(R) Matrix Storage Manager


And they both said my computer doesn't meet the minimum requirements.

...???