drivers

[Lobo]

Help I have a Dell M1730 - had Vista - upgraded to Windows 7, integrated webcam not working. Informs me I need a WIA driver, but downloaded one and still not woking.

 

[zigzag3143]

Help I have a Dell M1730 - had Vista - upgraded to Windows 7, integrated webcam not working. Informs me I need a WIA driver, but downloaded one and still not woking.

Hi and welcome

are you 32bit or 64? did you download the driver form dell? what model webcam is it?

Ken J

 

[Lobo]

32 bit tried to look up model or make but does not say, yes I did download from dell but still not workin, can't get it to start anyway, error message says I need a WIA driver

 

[Lobo]

Not too good at this, first time, 32 bit system don't know model, but built into computer, and I did download a driver fron Dell but still not starting and still get error message that I need a WIA driver

 

[zigzag3143]

32 bit tried to look up model or make but does not say, yes I did download from dell but still not workin, can't get it to start anyway, error message says I need a WIA driver

do you have the express service number on the bottom of the computer? if so you can go to support.dell.com and plug in the sefvice tag and they will find you a driver. Let us know if that doesnt work

BTW I have a dell

Ken J

 

[Lobo]

No service number, long story, guess I will contact Dell support, thank-you for help

 

[theog]

No service number, long story, guess I will contact Dell support, thank-you for help

You can find your service tag in your BIOS, press F2 at start up.

 

[beachbum24]

I also need help!! I have a Dell Inspiron 1721 with the integrated webcam (says Creative Technology) ungraded my OS from Vista to Windows 7 32 bit in January, and webcam won't work - give me the same error the guy above mentioned - need the WIA driver. I have checked device manager, no errors. Went to the camera itself, says device is working properly, hunted for a driver from the manufacturers website, downloaded it even though it's the one I already have in, no luck there. Dell won't help me (in chat or otherwise) because my warranty has expired...blah blah blah, and I have searched their website as well and can't seem to find anything...I'm at my wits end and I really want to solve this issue. Please help! Thanks!!

 

[thefabe]

@beachbum24 Welcome to Seven Forums. Do you still have the discs that came wiith the system? If so have you tried the driver in compatibility mode. Vista or XP http://www.sevenforums.com/tutorials/316-compatibility-mode.html I searched google WIA for Dell Web camera came up with this didn't scroll through alll of them but might be worth a look, while I do some more searchig. Fabe Dell - Search - Small & Medium Business Well now At least noow I know what WIA stands for Windows Image Acquisition.

 

[thefabe]

Their is a site where a person got his dell 1720 web camera working by simply installing the software only instead of letting it install to C\rogram Files)x86)Dell directory he changed it to C\rograms File Dell on windows 7 64 bit. This would be Dells Media Direct 3.5 software. It's post #4 here http://social.technet.microsoft.com...re/thread/138bf554-b687-495c-b19f-9548ec16e7c I don't know if this will get you any closer but looked promising, their is a lot more information included in the post further down.lFabe

 

[beachbum24]

Well, I read on another thread where a person downloaded some drivers from dell for the same issue, only when i was doing the install it didn't show my specific model, but i went ahead anyway, it worked! So, I am good (at least I hope so!) for now. Thank you for such a fast reply to my cry for help!! I really appreciate it!! If i have more trouble on this issue, I'll be back!!

 

[thefabe]

Your very welcome. Fabe