Dual Monitors Crashing - Please Help

[eduki]

Hi everyone,

I followed the tips on how to figure this out. Attached are my compressed minidump files and my Windows_NT6_BSOD_v3.03_jcgriff2_ folder.

Computer:

• Windows 7 Home Premium 64 bit
• Gateway
• Intel Core i5 CPU 650 @ 3.20 GHz
• 8 GB RAM
• OEM (I think)

Computer is crashing when I use 2 monitors. Video card being overworked?? Not sure. Is fine when I use just one monitor. Windows claims I have the "best" driver installed.

Thanks in advance!

 

[yowanvista]

There is no dump file in your attachment

 

[eduki]

Hey, thanks for the heads up, sorry about that. Mimi dump folder now attached.

 

[yowanvista]

One dump blames iastor.sys, part of Intel matrix Storage manager
Update it by the using the update utility: Intel® Driver Update Utility

This was likely caused by the following module: iastor.sys
Bugcheck code: 0x9088 (0xFFFFF88008C5D8C0, 0xFFFFF88008C5D8C4, 0xFFFFF88008C5D8D0, 0xFFFFF88008C5D8D4)

 

[eduki]

Thank you for that, but it is still crashing. I have disconnected the second monitor and still get BSOD. The latest crash report:


Version=1
EventType=ScriptedDiagFailure
EventTime=129322456433088379
Consent=1
UploadTime=129322456433258389
ReportIdentifier=02c4b137-de0a-11df-ad26-90fba646b530
Response.BucketId=349669649
Response.BucketTable=5
Response.type=4
Sig[0].Name=PackageId
Sig[0].Value=Microsoft Corporation.DeviceDiagnostic.1.0
Sig[1].Name=RootCause
Sig[1].Value=Default
Sig[2].Name=Version
Sig[2].Value=1.0.0.0
Sig[3].Name=DynamicParameter
Sig[3].Value=Default
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Problem not fixed
ConsentKey=ScriptedDiagFailure
AppName=Diagnostics Troubleshooting Wizard
AppPath=C:\Windows\system32\msdt.exe


Thanks!!