Solved DVD Burn Failure

[tjg79]

I'm not able to successfully burn a DVD (Optical Quantum 4.7 GB DVD+R 16X Speed) from an iso file. I've used the Win 7 burner software and imgBurn. I'm having this issue on both of my SATA DVD/CD burners.

The drive model numbers are: Pioneer DVR-216R & TSSTcorp SH-S223Q. I believe the optical drive firmware is the latest.

The log errors:

Potential 'WaitImmediateIO' Deferred Error - (0/3) - Unknown (Internal Target Failure) (ASC: 0x44,
ASCQ: 0xD6)
Finalise Disc Failed! - Reason: Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6)

Is this a software or hardware issue?

How do you troubleshoot something like this?

Thanks for the assistance.

Regards

Complete log file:

I 16:24:18 ImgBurn Version 2.5.8.0 started!
I 16:24:18 Microsoft Windows 7 Professional x64 Edition (6.1, Build 7601 : Service Pack 1)
I 16:24:18 Total Physical Memory: 12,572,604 KiB  -  Available: 10,077,280 KiB
I 16:24:18 Initialising SPTI...
I 16:24:18 Searching for SCSI / ATAPI devices...
I 16:24:47 -> Drive 1 - Info: PIONEER DVD-RW  DVR-216R 1.06-ID59 (F:) (RAID)
I 16:24:47 -> Drive 2 - Info: TSSTcorp CDDVDW SH-S223Q SB03 (G:) (RAID)
I 16:24:47 Found 2 DVD±RW/RAMs!
I 16:30:30 Operation Started!
I 16:30:30 Source File: D:\Users\TJG\Desktop\Windows 10 Professional 64-bit.iso
I 16:30:30 Source File Sectors: 1,709,920 (MODE1/2048)
I 16:30:30 Source File Size: 3,501,916,160 bytes
I 16:30:30 Source File Volume Identifier: ESD-ISO
I 16:30:30 Source File Volume Set Identifier: 03113B11ESD-ISO
I 16:30:30 Source File Implementation Identifier: Microsoft IMAPI2 1.0
I 16:30:30 Source File File System(s): ISO9660 (Bootable), UDF (1.02)
I 16:30:30 Destination Device: [0:0:0] PIONEER DVD-RW  DVR-216R 1.06 (F:) (RAID)
I 16:30:30 Destination Media Type: DVD+R (Disc ID: CMC MAG-M01-00)
I 16:30:30 Destination Media Supported Write Speeds: 4x, 6x, 8x, 12x, 16x, 18x
I 16:30:30 Destination Media Sectors: 2,295,104
I 16:30:30 Write Mode: DVD
I 16:30:31 Write Type: DAO
I 16:30:31 Write Speed: MAX
I 16:30:31 DVD+R Reserve Track: Yes
I 16:30:31 Link Size: Auto
I 16:30:31 Lock Volume: Yes
I 16:30:31 Test Mode: No
I 16:30:31 OPC: No
I 16:30:31 BURN-Proof: Enabled
I 16:30:33 Write Speed Successfully Set! - Effective: 24,930 KB/s (18x)
I 16:30:33 Advanced Settings - Optimal Writing Speed: No
I 16:30:58 Filling Buffer... (80 MiB)
I 16:30:58 Writing LeadIn...
I 16:30:59 Writing Session 1 of 1... (1 Track, LBA: 0 - 1709919)
I 16:30:59 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 1709919)
I 16:34:41 Synchronising Cache...
I 16:34:42 Closing Track...
I 16:34:43 Finalising Disc...
W 16:34:45 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6)
W 16:34:45 Finalise Disc Failed! - Reason: Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6)
W 16:34:45 Retrying (1 of 3)...
W 16:35:13 Potential 'WaitImmediateIO' Deferred Error - (4%, 0/3) - Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6)
W 16:35:13 Retry Failed - Reason: Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6)
W 16:35:13 Retrying (2 of 3)...
W 16:35:24 Potential 'WaitImmediateIO' Deferred Error - (0%, 0/3) - Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6)
W 16:35:24 Retry Failed - Reason: Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6)
W 16:35:24 Retrying (3 of 3)...
W 16:35:30 Potential 'WaitImmediateIO' Deferred Error - (0%, 0/3) - Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6)
W 16:35:30 Retry Failed - Reason: Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6)
I 16:35:33 Image MD5: 50cfa70a48d6f9e995974a7f58cf067c
I 16:35:33 Exporting Graph Data...
I 16:35:33 Graph Data File: D:\Users\TJG\AppData\Roaming\ImgBurn\Graph Data Files\PIONEER_DVD-RW_DVR-216R_1.06_TUESDAY-OCTOBER-27-2015_16-30_CMC_MAG-M01-00_MAX.ibg
I 16:35:33 Export Successfully Completed!
I 16:35:33 Operation Successfully Completed! - Duration: 00:05:03
I 16:35:33 Average Write Rate: 15,404 KiB/s (11.4x) - Maximum Write Rate: 21,438 KiB/s (15.9x)
I 16:35:34 Cycling Tray before Verify...
I 16:36:05 Device Ready!
E 16:36:09 CompareImageFileLayouts Failed! - Session Count Not Equal (1/0)
E 16:36:09 Verify Failed! - Reason: Layouts do not match.

 

[strollin]

Maybe you got a bad batch of discs? Have you previously burned discs successfully on either optical drives?

 

[cyclops]

Are you using DVD+ or DVD- dvd's? It looks like you have 2 optical drives one is - and one is +
You are tying to burn to a DVD+ disc on your DVD-RW drive

 

[tjg79]

Are you using DVD+ or DVD- dvd's? It looks like you have 2 optical drives one is - and one is +
You are tying to burn to a DVD+ disc on your DVD-RW drive

My recordable DVDs are +.

I thought that I checked those drives at the time I bought these recordable DVDs to ensure compatibility.

Which drive of the two are you saying is "+" recordable media only and which drive is "-" media only?

Presently, this is what I've got on hand for recordable DVD media: Optical Quantum 4.7 GB DVD+R 16X Speed.

 

[cyclops]

From the failure report it says the Pioneer is -RW and that is the one you had fail to burn to a DVD+ disc
I can't tell what the other drives spec is but you should be able to see it on the drive properties in device manager or from your burning application

 

[tjg79]

Are you using DVD+ or DVD- dvd's? It looks like you have 2 optical drives one is - and one is +
You are tying to burn to a DVD+ disc on your DVD-RW drive

From the Pioneer DVR-216 website:

DVR-216MBK

Qflix Internal DVD/CD Writer

20x DVD-R/+R Writing Speed

12x DVD-R/+R Dual/Double Layer Writing Speed

Qflix™DVD Download & Burn

SATAInterface

 

[cyclops]

Are those Inkjet or Lightscribe printable? I've never had any fails using DVD-R and from many years ago when I first started doing any disc burning, the rule of thumb was minus discs always seemed more reliable. You might try burning at a slower speed. What is your history with burning discs?

 

[tjg79]

Are those Inkjet or Lightscribe printable? I've never had any fails using DVD-R and from many years ago when I first started doing any disc burning, the rule of thumb was minus discs always seemed more reliable. You might try burning at a slower speed. What is your history with burning discs?

Yes, the recordable DVD media I'm using is LightScribe capable. I've tried burning with imgBurn at 2x and I get the same errors.

I don't burn that often. I've maybe burned 10 discs (DVD & CD total) in the last three or more years.

These two internal SATA optical drives don't get much use. If they are failing, then they're failing from dust loading.

When I was shopping for media about a year ago, I reviewed the specs and thought I was ordering media that was fully compatible. I think the media is advertised to work, but either the drives are failing due to age or there's some configuration or other OS issue that hasn't been identified.

The Pioneer passes the Microsoft MrFixIt program for DVDs/CDs. The Samsung/TSST doesn't recognize the recordable DVD media as recordable media, but does recognize recordable CD media.

There's a void of tech information out there for these optical drives. I'd like to have a service manual so I could disassemble and test and inspect the boards and components.

 

[cyclops]

Have you used those particular discs before now or are they a new purchase? Like I said, I only use minus type discs. I did some searching and everything says those discs can be used in a non-lightscribe burner. Try some DVD-R and see how that goes. Based on what you say about the Samsung drive not liking that flavor disc, they might be garbage discs.

 

[tjg79]

I've burned the first few out of this 100-pk successfully. Now, all I get are duds. I can't rule out the system or the optical drives. I've only used about 10 blank DVDs from this pack. Perhaps they are bad now. I've been looking for some Verbatim LightScribe DVD-R 4.7 GB media, but I get the impression that they're not being produced any longer.

When I load the Samsung with a blank DVD, it sees something written on the disk. Not the Pioneer with the same disk. Perhaps these drives are failing due to age. They're about six years old.

 

[tjg79]

Maybe you got a bad batch of discs? Have you previously burned discs successfully on either optical drives?

The first few disks that I used out of this 100-pk that bought over a year ago burned successfully. Yes, I recall burning successfully on the Pioneer DVR-216R before. I can't recall if I've burned a DVD on the Samsung (TSSTcorp) SH-S223Q before. I've used the LightScribe feature on the Samsung to engrave the disks though.

I probably should have done some test burning when I got the media to see if everything was working, but since I've never noticed any issues before, other than drive doors that respond intermittently at times, it wasn't a concern.

 

[AddRAM]

You should be able to burn + or - in the + burner no problem, it`s not a software issue.

If all still fails, buy and use a single new burner, they are so cheap.

And I really don`t think it`s the blank dvds either, they last years before going bad.

https://www.google.com/webhp?source...1&ie=UTF-8#q=how long does a dvd last&es_th=1

For another test, try this program, always at slow speeds.

Free ISO Burner

Also, are you positive the iso file is good ? Do you have more then one to test ? Do you get the same result with all of them ?

 

[Layback Bear]

Something simple.
Try using the Windows 7 built in burner.

 

[AddRAM]

He`s said he`s tried that in his 1st sentence Jack

 

[Layback Bear]

I either missed that or forgot it; I can't remember.

The only things I can think of is trying another DVD/CD burner and some new DVD's. I have been up way to long so my 3 brain cell might be in remission.

All those burning programs can't be bad all at the same time.

 

[tjg79]

Thanks for the replies guys.

Yes, I'm having problems burning with two programs, the Win 7 burner program and imgBurn. Also, every DVD burn is a failure in either optical drive. Although, I've only used one brand of DVD media and it's all from the same package. The CD media doesn't seem to be an issue. I'm going to test each drive one more time on my Win 10 install. If they fail there, then I think the drives are highly suspect. I know the ISO was good, because I checked it with CD Check utility and just installed it with a bootable USB. I think they make these optical drives so cheap that they start going bad just plugged into a computer after a few years. They don't get much use at all.

I may crack one of these drives open and test all the circuit components to see what's going bad. There might be some cheap Chinese electrolytic capacitors going bad on the inside.

There's not much you can do with these optical drives other than plug them in. I'll give that other burner program a try. About all you can do to troubleshoot this type of hardware is to buy another and swap them out to see if a new drive fixes the problem. If it does, then it's a good assumption that the drive is going bad and there's nothing you can do except disassemble and test and replace circuit components.

Regards

 

[cyclops]

If you are going to crack one open, first thing I suggest is to gently clean the laser lens. Use 91% isopropyl alcohol on a cotton swab or lint free cloth. Just be gentle and not a lot of moisture.

 

[strollin]

Do you have access to another computer so you can try to burn a disc there? Although it's certainly a possibility, the odds that both of your drives have failed at the same time is rather high.

 

[RolandJS]

What happened when, within Device Manager, the two DVD drives were uninstalled, and Windows was forced to reFind and reLoad appropriate drivers?

 

[tjg79]

If you are going to crack one open, first thing I suggest is to gently clean the laser lens. Use 91% isopropyl alcohol on a cotton swab or lint free cloth. Just be gentle and not a lot of moisture.

That is likely the next best task to perform in the troubleshooting process. This machine and drives are six years old and it's got four 120mm case fans. Although the case has two filters that capture a lot of dust, it's not well sealed and gets dirty inside. I had a cheap card reader installed that was open from behind and allowed a lot of dirty air to deposit dirt and dust inside and on the various card slot connections. When I replaced that card reader, I specifically looked for one that was in a closed case to minimize air flow. My optical drives are in closed cases, but they aren't anywhere near a good seal to minimize air flow. I suspect there is just enough dirt and dust accumulation on the lasers that it's interfering with their performance. A careful cleaning with isopropyl alcohol might resolve this issue.