DVD/CD ROM Unable to read disks. BIOS set up problem?

[InTheCity]

Hello there,

The main problem I’m having is my DVD/CD ROM isn’t reading disks. I’ve tried multiple disks. There is power to the drive and it does attempt to read the disk however it cannot.

My computer does recognize the drive and show it in my computer. There is no problems according to device manager and the drivers seem to be up to date.

I don’t have any filters to delete in the registry like some help pages have suggested.

I have recently replaced my BIOS battery and I do get a missing floppy drive error at start up (I don’t have a floppy disk drive). Could it be that the BIOS settings have been set to default and that’s why the CD/DVD ROM drive isn’t been recognized?

I’m just looking for a way to diagnose or fix DVD Drive. Any help would be greatly appreciated.

Thanks,

Nick

 

[fireberd]

Dell BIOS, when reset on older systems will show the Floppy drive error. You have to disable that in the BIOS. Otherwise your problem is probably a defective drive, especially considering this is a 2008 machine.

The Dell manual doesn't detail exactly what type of interface you have on that drive (SATA or PATA/IDE). Most new drives are SATA and if you have the SATA data and power connectors that is the type to get. New drives are both ROM drives and Burner drives and relatively inexpensive (many under $25). Check www.newegg.com

 

[InTheCity]

Thanks firebird!