DVD RW Cannot complete the burn process

jayrod

New member
Local time
2:08 PM
Messages
4
My DVD RW won't complete the burn process to a blank dvd. it freezes when it reaches to 30 secs left.. and the drive won't open using the eject button.. Help!!!

thanks..
 

My Computer

Computer Manufacturer/Model Number
ATI Technologies Inc.
OS
Windows 7 Ultimate x64
CPU
AMD Sempron (tm) SI-42, 2-1ghz
Motherboard
AMD Sempron
Memory
3072MB RAM
Graphics Card(s)
ATI Radeon Hd 3200 Graphics
Sound Card
IDT High Definition
Monitor(s) Displays
Generic PnP Monitors
To me it sound like your dvd is scratched, or the software you are using is corupted. If you are on a desktop you can eject the drive using a paperclip and poking it through a pinhole in the front of the drive.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
My DVD RW won't complete the burn process to a blank dvd. it freezes when it reaches to 30 secs left.. and the drive won't open using the eject button.. Help!!!

thanks..
Hi! jayrod, welcome to W7F :)

Do you see a small hole below the door to your DVD player?
Straighten out a paper clip, and insert it into the hole, about an inch in you feel some resistance.

While pushing on this resistance push the eject button. It may take a few tries.


Hi! ionbasa, I see you beat me to it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Hi! jayrod, welcome to W7F
smile.gif


Do you see a small hole below the door to your DVD player?
Straighten out a paper clip, and insert it into the hole, about an inch in you feel some resistance.

While pushing on this resistance push the eject button. It may take a few tries.


Hi! ionbasa, I see you beat me to it.

Dont wory, you decribed more in detail, i was multi-tasking so didn't get to go as in depth as you did with the "paperclip" method. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
It would be helpful if you could tell us the make/model of your DVD burner/player.

Have you been able to burn other DVD-RWs?

Is this the first time this has happened?

Have you changed brands of disk medium?

Have you recently installed any new programs?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Dont wory, you decribed more in detail, i was multi-tasking so didn't get to go as in depth as you did with the "paperclip" method. :)
Noted, Thanks.
I was looking at my player/burner, and noticed that I don't have the hole.
I'm going to have to look up a way to open it if/when I get into a jam.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
just thought to let you know Iv seen some models where the front plate snaps off, and the you pull the entire tray out. kinda weird way.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
Thanks for the tip.
I have a Gateway DX4831e with a HL-DT-ST DVDRAM GH41N [CD-ROM dr].

Its one of those where the button is on the side, the tray pushes the door open. I can pull the door open by hand, and it exposes the front of the player/burner.

I'll have to investigate your tip further.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
pushing the hole infront of the drive really works.
thanks a lot guys.
Now i only hav 1 concern left, if i will burn a cd it will not complete the burn process. it stuck when it says 30 secs left to complete the disc.
 

My Computer

Computer Manufacturer/Model Number
ATI Technologies Inc.
OS
Windows 7 Ultimate x64
CPU
AMD Sempron (tm) SI-42, 2-1ghz
Motherboard
AMD Sempron
Memory
3072MB RAM
Graphics Card(s)
ATI Radeon Hd 3200 Graphics
Sound Card
IDT High Definition
Monitor(s) Displays
Generic PnP Monitors
well, first i wound check the software you are usin, and posibly try re-installing it, unless it was a bad disk which sometimes happens.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
i use windows dvd maker, i tried burning dvd rws' the same issue. it worked fine before without any issues, and i did not install any software prior to this problem.
 

My Computer

Computer Manufacturer/Model Number
ATI Technologies Inc.
OS
Windows 7 Ultimate x64
CPU
AMD Sempron (tm) SI-42, 2-1ghz
Motherboard
AMD Sempron
Memory
3072MB RAM
Graphics Card(s)
ATI Radeon Hd 3200 Graphics
Sound Card
IDT High Definition
Monitor(s) Displays
Generic PnP Monitors
i tried 2 diff disc already and got the same error.
 

My Computer

Computer Manufacturer/Model Number
ATI Technologies Inc.
OS
Windows 7 Ultimate x64
CPU
AMD Sempron (tm) SI-42, 2-1ghz
Motherboard
AMD Sempron
Memory
3072MB RAM
Graphics Card(s)
ATI Radeon Hd 3200 Graphics
Sound Card
IDT High Definition
Monitor(s) Displays
Generic PnP Monitors

My Computer

Computer Manufacturer/Model Number
Gateway/NV7923u & NV79C52u Laptops
OS
windows 7 professional & ultimate 64bit laptops
CPU
2.27 boost to 2.53 & 2.53 boost to 2.80
Motherboard
Mobile Intel® HM55 Express Chipset ???
Memory
4GB
Graphics Card(s)
Intel® Graphics Media Accelerator HD
Sound Card
realtek High-definition audio support
Monitor(s) Displays
17.3 " HD 1600 x 900
Hard Drives
hatachi Travelstar 5400 500GB & west digital 500GB
Internet Speed
35MB fios
i use windows dvd maker, i tried burning dvd rws' the same issue. it worked fine before without any issues, and i did not install any software prior to this problem.
This search will take you to several win dvd maker links here at W7F. The first looks like the tutorial.
Check it to see if you may be doing anything wrong.
Windows 7 Forums Search Results for windows dvd maker

What To Do In Case Of Issues

If you notice any of the following issues, chances are this is caused by an incompatible filter:

  • You cannot put a menu background or foreground video in the custom section of DVD Maker
  • Video appears upside down or distorted when you preview it in Windows DVD Maker.
  • Video is black and no audio plays.
  • Windows DVD Maker stops responding.
  • Audio plays too quickly and is distorted.
  • Audio plays, but video is black.
In this case, go to the DVD Options menu as described in the first chapter. Next to the DVD-Video tab there is the Compatibility tab.
More here:How to Burn DVD's with Windows DVD Maker | Windows 7 Tutorials

If nothing there jogged your memory, and it worked fine before, try to remember how far back, and then do a system restore. It could of been a recent MS update.

You can find it here:Control Panel\All Control Panel Items\Recovery
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
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