DVD RW hardware problem

jpchint

jpchint

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I Had an issue with DVD RW. Unable to find DVD RW in my computer window,but i can eject it manually.
Can i know the possible cause of problem??
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
LENOVO G570
OS
windows 7 ultimate 64 bit
CPU
Intel core i3-2350M cpu@!2.30 Ghz
Motherboard
Lenovo
Memory
4.00 GB
Graphics Card(s)
AMD RADEON HD 6370M(1GB)
Monitor(s) Displays
Generic pnp Monitor
Screen Resolution
1366*768
Hard Drives
ST9500325AS ATA device(500GB) NTFS
Keyboard
Standard ps/2 keyboard
Mouse
synaptics ps/2 port Touchpad
Internet Speed
921.6 kbps(Dial up Connection)
Antivirus
Quick Heal,MSE
Browser
Opera,Chrome
Check and report the status of the drive in the device manager. An error code, such as "19" will help in troubleshooting.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Windows Explorer, Tools menu, Folder options, View tab. Is there a check mark in 'Hide empty drives in the Computer folder?

Not sure if that would matter or not.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Precision M6500 / Dell Insprion 3847
OS
Windows 7 Pro 32bit / Windows 7 Professional
CPU
Intel Core i7-620M Duel Core 2.66GHz / Intel Core i5-4460
Memory
4.0 GB / 8.0 GB
Graphics Card(s)
1.0 GB NVIDIA Quadro FX 2800M / Intel HD Graphics
Screen Resolution
1440x900 / 1920x1080
fireberd said:
Check and report the status of the drive in the device manager. An error code, such as "19" will help in troubleshooting.
Click to expand...

Mr. fireberd,i'm not finding dvd in device manager.Can i know the possible cause??
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
LENOVO G570
OS
windows 7 ultimate 64 bit
CPU
Intel core i3-2350M cpu@!2.30 Ghz
Motherboard
Lenovo
Memory
4.00 GB
Graphics Card(s)
AMD RADEON HD 6370M(1GB)
Monitor(s) Displays
Generic pnp Monitor
Screen Resolution
1366*768
Hard Drives
ST9500325AS ATA device(500GB) NTFS
Keyboard
Standard ps/2 keyboard
Mouse
synaptics ps/2 port Touchpad
Internet Speed
921.6 kbps(Dial up Connection)
Antivirus
Quick Heal,MSE
Browser
Opera,Chrome
It would appear the drive either has died or the power connector for the drive (internal) is loose or disconnected. Since this is a laptop, the manual eject (release) button is mechanical and does not require the unit to be powered on.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
fireberd said:
It would appear the drive either has died or the power connector for the drive (internal) is loose or disconnected. Since this is a laptop, the manual eject (release) button is mechanical and does not require the unit to be powered on.
Click to expand...

So,if the power connector for the drive (internal) is loose or disconnected,should i dismount the drive??
If so,then how??
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
LENOVO G570
OS
windows 7 ultimate 64 bit
CPU
Intel core i3-2350M cpu@!2.30 Ghz
Motherboard
Lenovo
Memory
4.00 GB
Graphics Card(s)
AMD RADEON HD 6370M(1GB)
Monitor(s) Displays
Generic pnp Monitor
Screen Resolution
1366*768
Hard Drives
ST9500325AS ATA device(500GB) NTFS
Keyboard
Standard ps/2 keyboard
Mouse
synaptics ps/2 port Touchpad
Internet Speed
921.6 kbps(Dial up Connection)
Antivirus
Quick Heal,MSE
Browser
Opera,Chrome
The first step is to check the internal power connector. Check the Lenovo manual or web site for possible instructions on how to do that.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
fireberd said:
It would appear the drive either has died or the power connector for the drive (internal) is loose or disconnected. Since this is a laptop, the manual eject (release) button is mechanical and does not require the unit to be powered on.
Click to expand...

When i completely removed dvd rom from my laptop and reconnected it,dvd drive is showing in my computer,but is listed as cd drive.When i used to travel with it,again dvd gone missing from device manager and i should do same thing to reappear drive in device manager.Can i know the exact problem?
And also cd drive which is listed in my computer is shown as dvd ram in device manager.
 

Attachments

  • dvd rom.JPG
    dvd rom.JPG
    34.3 KB · Views: 0
  • dvd 2.JPG
    dvd 2.JPG
    11.3 KB · Views: 6

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
LENOVO G570
OS
windows 7 ultimate 64 bit
CPU
Intel core i3-2350M cpu@!2.30 Ghz
Motherboard
Lenovo
Memory
4.00 GB
Graphics Card(s)
AMD RADEON HD 6370M(1GB)
Monitor(s) Displays
Generic pnp Monitor
Screen Resolution
1366*768
Hard Drives
ST9500325AS ATA device(500GB) NTFS
Keyboard
Standard ps/2 keyboard
Mouse
synaptics ps/2 port Touchpad
Internet Speed
921.6 kbps(Dial up Connection)
Antivirus
Quick Heal,MSE
Browser
Opera,Chrome
from the images you posted looks like the drive is recognized and working
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
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