Solved DVI cable problem with a new video adapter

Radical Ghost

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Just recently, two weeks before I got my new video adapter: MSI Radeon R9 and as soon as I set up everything, the screen didn't display anything because the new video adapter didn't support my old used vga-vga cable.

Later on, (to be specific, today) I just got the desired DVI-D dual link (Dvi-Dvi) cable and connected it. I turned on the PC and the monitor did not display anything either. I also tried pushing the AUTO button on the monitor and switching to Digital source, thus nothing happened again.

All in all, monitor can't detect any Dvi-Dvi cable connection with my new video adapter and I'm sitting here watching E3 on tablet. Any help, please?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Samsung SyncMaster 961 BW
OS
Windows 7 Ultimate x64bit
Memory
8GB RAM
Graphics Card(s)
MSI Radeon R9 280X GDDR5, 3 Gb, 384bit
Monitor(s) Displays
DVI in, RGB in
Screen Resolution
1440x900
What resolution is your video card set to? Perhaps your monitor can't display the video card is outputting. Can you see the BIOS screen when booting up? What is the make/model of the monitor?
 

My Computer My Computer

OS
Windows 7 Home Premium
CPU
i3 2100T
Motherboard
ASRock H67M-ITX
What resolution is your video card set to? Perhaps your monitor can't display the video card is outputting. Can you see the BIOS screen when booting up? What is the make/model of the monitor?

The resolution is 1440x900 as the manual says. BIOS doesn't display either. The model is 961BW
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Samsung SyncMaster 961 BW
OS
Windows 7 Ultimate x64bit
Memory
8GB RAM
Graphics Card(s)
MSI Radeon R9 280X GDDR5, 3 Gb, 384bit
Monitor(s) Displays
DVI in, RGB in
Screen Resolution
1440x900
Any on board video card?

Did you try a CMOS reset?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Any on board video card?

Did you try a CMOS reset?

No and no. How does a CMOS reset work? I haven't tried it.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Samsung SyncMaster 961 BW
OS
Windows 7 Ultimate x64bit
Memory
8GB RAM
Graphics Card(s)
MSI Radeon R9 280X GDDR5, 3 Gb, 384bit
Monitor(s) Displays
DVI in, RGB in
Screen Resolution
1440x900
The Samsung 961BW native resolution is 1440x900.
With the DVI dual-link cable, that R9 has a resolution of up to 2560x1600 @60 Hz. That's more than your monitor can handle. I wonder if the dual link cable causes the R9 to automatically output a higher resolution (something over 1440x900).

Can you get a standard DVI cable to test with?
 

My Computer My Computer

OS
Windows 7 Home Premium
CPU
i3 2100T
Motherboard
ASRock H67M-ITX
The Samsung 961BW native resolution is 1440x900.
With the DVI dual-link cable, that R9 has a resolution of up to 2560x1600 @60 Hz. That's more than your monitor can handle. I wonder if the dual link cable causes the R9 to automatically output a higher resolution (something over 1440x900).

Can you get a standard DVI cable to test with?

So, I would need a higher resolution monitor that R9 could handle? And I just tested with a standard DVI cable, no luck.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Samsung SyncMaster 961 BW
OS
Windows 7 Ultimate x64bit
Memory
8GB RAM
Graphics Card(s)
MSI Radeon R9 280X GDDR5, 3 Gb, 384bit
Monitor(s) Displays
DVI in, RGB in
Screen Resolution
1440x900
No, I don't think the monitor is the problem. Just that the monitor you have can't display the full resolution that the card is capable of - but it would still work at a lower resolution. If a standard DVI cable didn't work either, than I'm thinking the R9 is faulty.

One other thought - that R9 is power hungry. Do you have a large enough power supply? You need at least a 500W power supply. Also, many of these gaming cards have an extra power plug (like 6 or 8 pin power plug) that also plugs into the card. Did you hook this up (if you have it)?
 

My Computer My Computer

OS
Windows 7 Home Premium
CPU
i3 2100T
Motherboard
ASRock H67M-ITX
Check your motherboard manual how to perform a CMOS reset.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
It seems that the cable output to the computer was putted wrongly, so I changed to the black DVI output and everything works fine.

Thanks anyways. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Samsung SyncMaster 961 BW
OS
Windows 7 Ultimate x64bit
Memory
8GB RAM
Graphics Card(s)
MSI Radeon R9 280X GDDR5, 3 Gb, 384bit
Monitor(s) Displays
DVI in, RGB in
Screen Resolution
1440x900
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