Solved dwm.exe crash/no aero/will not run!

[circa8773]

That's what i thought at first too, but this laptop was made in June of last year, so how are there dates from 2009 etc?? I will post the list from Dell where i got the down loads from. Somehow....might be long...

 

[benjy206]

Ok so. My advise would be to start with the graphics driver then the intel one to rol back. Also what anti virus do you have

 

[circa8773]

iertutil.dll 00000000`FDF70000 00000000`FE1FC000 0x0028c000 1 216 Dynamic Link Library Run time utility for Internet Explorer 10.0.9200.16521 Microsoft Corporation Windows® Internet Explorer 4/4/2013 8:49:21 PM 4/4/2013 8:49:21 PM C:\WINDOWS\System32\iertutil.dll A

wininet.dll 00000000`FF770000 00000000`FF99D000 0x0022d000 1 198 Dynamic Link Library Internet Extensions for Win32 10.0.9200.16521 Microsoft Corporation Windows® Internet Explorer 4/4/2013 8:49:21 PM 4/4/2013 8:49:21 PM C:\WINDOWS\System32\wininet.dll A

urlmon.dll 00000000`FF610000 00000000`FF769000 0x00159000 1 199 Dynamic Link Library OLE32 Extensions for Win32 10.0.9200.16521 Microsoft Corporation Windows® Internet Explorer 4/4/2013 8:49:21 PM 4/4/2013 8:49:21 PM C:\WINDOWS\System32\urlmon.dll A
BHDrvx64.sys 00000000`05269000 00000000`053BF000 0x00156000 1 92 System Driver BASH Driver 7.6.1.4 Symantec Corporation BASH 3/21/2013 9:52:21 PM 3/21/2013 9:52:21 PM C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130322.001\BHDrvx64.sys A BHDrvx64 BHDrvx64

IntcDAud.sys 00000000`09A28000 00000000`09A9B000 0x00073000 1 135 Sound Driver Intel(R) Display Audio Driver 6.16.0.3106 Intel(R) Corporation Intel(R) Display Audio 3/19/2013 9:37:50 PM 3/19/2013 9:37:50 PM C:\Windows\system32\DRIVERS\IntcDAud.sys A IntcDAud Intel(R) Display Audio
igdkmd64.sys 00000000`05E79000 00000000`062CD000 0x00454000 1 95 Display Driver Intel Graphics Kernel Mode Driver 9.18.10.3071 Intel Corporation Intel HD Graphics Drivers for Windows 8(R) 3/19/2013 9:31:44 PM 3/19/2013 9:31:44 PM C:\Windows\system32\DRIVERS\igdkmd64.sys A igfx

nvpciflt.sys 00000000`01E85000 00000000`01E8F000 0x0000a000 1 44 System Driver NVIDIA Windows Kernel Mode Driver, Version 314.22 9.18.13.1422 NVIDIA Corporation NVIDIA Windows Kernel Mode Driver, Version 314.22 3/15/2013 1:53:06 AM 4/4/2013 3:18:44 PM C:\Windows\system32\DRIVERS\nvpciflt.sys A nvpciflt
nvkflt.sys 00000000`0568D000 00000000`056D5000 0x00048000 1 80 System Driver NVIDIA Windows Kernel Mode Driver, Version 314.22 9.18.13.1422 NVIDIA Corporation NVIDIA Windows Kernel Mode Driver, Version 314.22 3/15/2013 1:53:06 AM 4/4/2013 3:18:44 PM C:\Windows\system32\DRIVERS\nvkflt.sys A nvkflt

nvlddmkm.sys 00000000`06C4D000 00000000`076F8000 0x00aab000 1 94 Display Driver NVIDIA Windows Kernel Mode Driver, Version 314.22 9.18.13.1422 NVIDIA Corporation NVIDIA Windows Kernel Mode Driver, Version 314.22 3/15/2013 1:53:06 AM 4/4/2013 3:18:44 PM C:\Windows\system32\DRIVERS\nvlddmkm.sys A nvlddmkm

eeCtrl64.sys 00000000`05800000 00000000`0587A000 0x0007a000 1 86 Application Symantec Eraser Control Driver 112.2.0.13 Symantec Corporation ERASER ENGINE 2/27/2013 9:59:53 PM 2/27/2013 11:10:12 PM C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys A eeCtrl Symantec Eraser Control driver

EraserUtilRebootDrv.sys 00000000`0587A000 00000000`058A0000 0x00026000 1 87 Application Symantec Eraser Utility Driver 112.2.0.13 Symantec Corporation ERASER ENGINE 2/27/2013 9:59:53 PM 4/5/2013 1:13:48 AM C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
EraserUtilRebootDrv EraserUtilRebootDrv

EX64.SYS 00000000`0AEED000 00000000`0B0F0000 0x00203000 1 187 Driver AV Engine 20121.3.0.76 Symantec Corporation Symantec Antivirus Engine 2/27/2013 9:59:53 PM 4/6/2013 1:16:40 AM C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20130405.069\EX64.SYS A NAVEX15 NAVEX15

ENG64.SYS 00000000`0B0F0000 00000000`0B112000 0x00022000 1 188 Driver AV Engine 20121.3.0.76 Symantec Corporation Symantec Antivirus Engine 2/27/2013 9:59:53 PM 4/6/2013 1:16:39 AM C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20130405.069\ENG64.SYS A NAVENG NAVENG

SYMEVENT64x86.SYS 00000000`051A6000 00000000`051DE000 0x00038000 1 76 Application Symantec Event Library 12.9.2.21 Symantec Corporation SYMEVENT 2/27/2013 9:38:42 PM 2/27/2013 9:38:42 PM C:\Windows\system32\Drivers\SYMEVENT64x86.SYS A SymEvent

IDSvia64.sys 00000000`05953000 00000000`059D5000 0x00082000 1 85 Unknown IDS Core Driver 11.1.1.5 Symantec Corporation Symantec Intrusion Detection 2/27/2013 5:21:50 PM 4/5/2013 11:11:29 PM C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130405.001\IDSvia64.sys A IDSVia64 IDSVia64

 

[circa8773]

Thats everything with a date of 2/27/13 forward. Which is when i got this. It had a complete system wipe when i got it and worked fine. But i know there's stuff below that date that i did with dates of like January and last year under the modified column. So i'm not really sure what the dates mean. But ill post a list of the ones i did from the Dell site so you can see when you get a chance. That's where i got the downloads from. I have Norton security suite, it ran fine with that beforehand though.

 

[benjy206]

Ya basically there the drivers in your last post is graphics and audio. Also few updates for norton so try with the graphics and the audio

 

[circa8773]

APPLICATIONS (3)
1. ST Microelectronics Motion Sensor LNG3DMTR Driver
2. Alienware On Screen Display
3. Alienware Command Center Application
AUDIO (1)
1. Creative Labs CT9570 Audio Driver
BIOS (2)
1. Specter MLK(M14R2) BIOS A11 for win7 and win8 OS
2. Dell Alienware M14XR2 System BIOS A08
CHIPSET (4)
1. Intel Chipset Driver - Intel HM77 Panther Point Chipset
2. Intel Management Engine Interface Driver
3. Intel USB 3.0 eXtensible Host Controller
4. Realtek Card Reader Driver
COMMUNICATIONS (2)
1. DELL,SRV,SW,WRLES,DIS,SIBEAM,ANW,2.1.0.0,A01
2. SiBEAM Wireless Display - Wireless HD driver A01 (SiBeam gen 2 (SK9210))
INPUT (1)
1. Symantics Touchpoint Driver
NETWORK (11)
1. if I need to list all these i will...
SERIAL ATA (3)
1. Intel Rapid Storage Technology Driver
2. Firmware: Desaru2D(2.5",SATA,3G b/s,7200,512e)windows/usb based firmware update
3. Product Feature Improvement in event of dirty power down
SYSTEM UTILITIES (1)
1. LNG3DM Motion Sensor
VIDEO (3)
1. Intel IvyBridge Graphics Card Driver
2. nVidia 307.17 Win 7 64B for Alienware Notebooks (i put a newer version in, 314.22 i think? but thats what nVidia suggested)
3. Intel WiDi Application

 

[circa8773]

Thats everything from Dell, i went to Intel and did a scan and they had 3 suggested downloads i believe. I didn't do all of those, some of them don't even apply which is what pisses me off. The scan says its analyzing the system and telling me what i need to update. says RECOMMENDED by most of them, i didn't do any optional ones. the nvidia version listed above would be a rollback for me since i have a newer one, so should i just download it from there?

 

[circa8773]

IT WORKED!! Finally!! I rolled back the nVidia driver first, that didn't do it however. It was the Intel HD 4000 that i rolled back and everything returned to normal....unbelievable. That makes me kind of mad, it was recommended by both Dell and Intel. Regardless i appreciate all the help and time....thank you! Guess i probably shouldn't bother with updating the nvidia driver back again....

 

[benjy206]

No problem would of thought it was the graphics