Solved dwm.exe crash/no aero/will not run!

[circa8773]

Ok, I've narrowed down the eact time this started. I'm not entirely sure this is driver related or not. If it were more people would be having this issue. All i did was install current drivers on a new laptop. That shouldn't cause all this, anyway, i've copied the error report log below. Not sure if anyone can make sense of it or not, but there it is. Keep in mind that i don't think this is a crash, the program (dwm.exe) won't start at all. Nevertheless it is generating a windows error report...I just have no idea what it means! But...once again any help is much appreciated.

Log Name: Application
Source: Windows Error Reporting
Date: 4/6/2013 2:52:18 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: BCWARE
Description:
Fault bucket 2563088897, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: Dwm.exe
P2: 6.1.7600.16385
P3: 4a5bc541
P4: StackHash_1dc2
P5: 0.0.0.0
P6: 00000000
P7: 0000000000000000
P8: c0000005
P9: 0000000000000008
P10:

Attached files:
C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1D2.tmp.appcompat.txt
C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1D3.tmp.WERInternalMetadata.xml
C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1E4.tmp.mdmp
C:\Users\Default.Default-PC\AppData\Local\Temp\WERB204.tmp.WERDataCollectionFailure.txt

These files may be available here:
C:\Users\Default.Default-PC\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Dwm.exe_79d3daf919f9baaa24e34caa3c7818de8ca4a56_1f5f50bf

Analysis symbol:
Rechecking for solution: 0
Report Id: 0290cb45-9eeb-11e2-ac5d-685d4377371e
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-04-06T18:52:18.000000000Z" />
<EventRecordID>5708</EventRecordID>
<Channel>Application</Channel>
<Computer>BCWARE</Computer>
<Security />
</System>
<EventData>
<Data>2563088897</Data>
<Data>5</Data>
<Data>BEX64</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Dwm.exe</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bc541</Data>
<Data>StackHash_1dc2</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>0000000000000000</Data>
<Data>c0000005</Data>
<Data>0000000000000008</Data>
<Data>
</Data>
<Data>
C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1D2.tmp.appcompat.txt
C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1D3.tmp.WERInternalMetadata.xml
C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1E4.tmp.mdmp
C:\Users\Default.Default-PC\AppData\Local\Temp\WERB204.tmp.WERDataCollectionFailure.txt</Data>
<Data>C:\Users\Default.Default-PC\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Dwm.exe_79d3daf919f9baaa24e34caa3c7818de8ca4a56_1f5f50bf</Data>
<Data>
</Data>
<Data>0</Data>
<Data>0290cb45-9eeb-11e2-ac5d-685d4377371e</Data>
<Data>0</Data>
</EventData>
</Event>

 

[Layback Bear]

I did find something you could read from Microsoft. You have this in your report.
WERInternalMetadata.xml
WERDataCollectionFailure


Multiple USB Device Driver Installations Failing - Microsoft Community

 

[circa8773]

Ok ill look into that, and thank you....

 

[benjy206]

I did find something you could read from Microsoft. You have this in your report.
WERInternalMetadata.xml
WERDataCollectionFailure


Multiple USB Device Driver Installations Failing - Microsoft Community

Thanks Jack only getting on now

 

[benjy206]

Circa from your report you had driver updates for a usb Device as seen below:

"iusb3hub.sys 00000000`05AD9000 00000000`05B36000 0x0005d000 1 130 Dynamic Link Library Intel(R) USB 3.0 Hub Driver 1.0.4.220 Intel Corporation USB 3.0 Device Driver 3/9/2012 6:52:24 PM 4/3/2013 7:34:26 PM C:\Windows\system32\DRIVERS\iusb3hub.sys A iusb3hub Intel(R) USB 3.0 Hub Driver

iusb3xhc.sys 00000000`06898000 00000000`0695C000 0x000c4000 1 96 Dynamic Link Library Intel(R) USB 3.0 eXtensible Host Controller Driver 1.0.4.220 Intel Corporation USB 3.0 Device Driver 3/9/2012 6:52:24 PM 4/3/2013 7:34:26 PM C:\Windows\system32\DRIVERS\iusb3xhc.sys A iusb3xhc Intel(R) USB 3.0 eXtensible Host Controller Driver

iusb3hcs.sys 00000000`00FEF000 00000000`00FF8000 0x00009000 1 14 System Driver Intel(R) USB 3.0 Host Controller Switch Driver 1.0.4.220 Intel Corporation USB 3.0 Host Controller Switch Driver 3/9/2012 6:52:22 PM 4/3/2013 7:34:26 PM C:\Windows\system32\DRIVERS\iusb3hcs.sys A iusb3hcs Intel(R) USB 3.0 Host Controller Switch Driver "

 

[circa8773]

Ok. I probably didnt post enough there, i don't know how to determine which drivers got updated at the time this problem occured. The modified date column threw me off, didn't realize that the program won't show me WHEN i updated certain drivers. It does show me all drivers on the system though. I could list all 31 items that the Dell and Intel sites list for me, i didn't do all of them, but the ones i did do were all from there. I was hoping the error log would tell somebody something. Would USB driver updates affect my graphics in this way?? well actually let me rephrase, they arent affecting the graphics, its whatever is stopping dwm.exe from running. If i could figure that out itd be solved. If dwm.exe would run everything would return to normal.

 

[benjy206]

Ok post a screen shot of you device manager with USB controllers as shown in mine

 

[circa8773]

 

[benjy206]

Ok the two usb 3.0 controllers see if the option is there to roll them back

 

[circa8773]

Unfortunately, roll back is greyed out on both, which i don't understand......

 

[Layback Bear]

I did find something you could read from Microsoft. You have this in your report.
WERInternalMetadata.xml
WERDataCollectionFailure


Multiple USB Device Driver Installations Failing - Microsoft Community

Thanks Jack only getting on now

Sorry for getting in the way. I will go back to watching.

 

[benjy206]

Hmm expand "IntelWiUSB" and what does it say under it?

 

[benjy206]

I did find something you could read from Microsoft. You have this in your report.
WERInternalMetadata.xml
WERDataCollectionFailure


Multiple USB Device Driver Installations Failing - Microsoft Community

Thanks Jack only getting on now

Sorry for getting in the way. I will go back to watching.

No No help if you can

 

[circa8773]

there are two devices:
Intel UoIP BUS
Intel UoIP Host Controller

 

[circa8773]

Yeah ill take all the help i can get....I'm so mad the system restore was off, or all of this would be over. But nothing ever notified me it wasn't on, and never thought to check....

 

[benjy206]

The really only drivers that were installed just before the problem was the Nvidia, few usb controllers, and intel. Did you try with the Nvidia roll back? Also that program I shared to you did it not show you anything?

 

[circa8773]

Driver View? Yes it shows me every single driver on the laptop i believe, shows the names, service names etc.... But it doesn't say that there's an issue with anything. It would be a great program if i knew what i was looking for. I'm wondering if there's a tool that can pinpoint what is making dwm.exe close. i can restart it a hundred times and the same thing happens. If there was something that would identify the conflict at the time it happened that'd be great. I can post a screen shot of all the drivers in the Driver view program if you want. But i think ill post a picture of everything that Dell suggested for this laptop. THATS what the real problem is, i've since realized it posts drivers for things that are options and i may not even have installed! Even though it does analyze the system....

 

[benjy206]

Basically all i want from this program was the date of the driver installed?

 

[benjy206]

See here in miine just sort by the lastest

 

[circa8773]

It doesn't show that. It has created date and modified date columns. But they can't be for when i did anything, it must be for when the drivers were actually made and or modified, because there's dates after things that are before this laptop even existed like 2009. Plus there are no dates from the evening when i actually updated, which was 4/3/13.