Solved DWM.exe stopped working

FilipBronola

New member
Local time
10:56 PM
Messages
17
Hey guys, I've had this issue since far before i upgraded to Win10 so my upgrade has nothing to do with this as for I have had it since windows 7. As said by the title I get the annoying message of DWM.exe has stopped working every time i switch to the desktop or any explorer.exe. I have done sfc scannow and chdsk, which solved problems but not the dwm.exe one. This leads me to believe that this has to do with a graphics driver problem; however all of my drivers are up to date (display, graphics, latest AMD catalyst etc...) So I need your help! Also, I checked Event viewer and found tons of errors and problems that all related with DWM.exe, so do you need any logs?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hp
OS
Windows 7 64
CPU
amd liano a6-3400m
Bump
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hp
OS
Windows 7 64
CPU
amd liano a6-3400m

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Whoops sorry, laptop is a piece of s*** anyways
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hp
OS
Windows 7 64
CPU
amd liano a6-3400m

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
No, worries I fixed it. My solution was to go to event viewer, see what the errors said and realized that they were pointing to a path with another DWM exe which was actually a virus. (For those wondering it was in a folder called Msupdate71 in the temp folder in the appdata/local of your user. I got rid of it by running malware bytes and deleting every virus, then running roguekiller and deleting the things that were bad, also scanned and deleted quarantined files with bit defender , and last of all running TFC or temporary file cleaner, all of these program you can download online. It got rid of the virus and left me with a happy fresh smooth running windows 10! :D
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hp
OS
Windows 7 64
CPU
amd liano a6-3400m
Good job, thanks for posting it for the next person. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
NP, thought I'd have to be stuck with this :D
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hp
OS
Windows 7 64
CPU
amd liano a6-3400m
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