dxgmms1.sys - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - 0x1000007e

postcd

New member
Hello,

this computer (pass: w7) with GPU RX560 got dxgmms1.sys BSOD second time i am playing a game.

HTML:
==================================================
Dump File         : 120821-24351-01.dmp
Crash Time        : 8.12.2021 17:06:58
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff880`051a57f3
Parameter 3       : fffff880`028f78a8
Parameter 4       : fffff880`028f7100
Caused By Driver  : dxgmms1.sys
Caused By Address : dxgmms1.sys+387f3
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : dxgmms1.sys+387f3
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\120821-24351-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276 296
Dump File Time    : 8.12.2021 17:09:37
==================================================

I have already tried to download & install DX update package Windows6.1-KB2670838-x64.msu from MS page and GPU drivers said to be up to date by SDIO.

.dmp file download here please. Is this information sufficing to tell where is the problem please or is necessary more?
Thank you
 

My Computer

Computer type
Laptop
OS
Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1
Graphics Card(s)
RX560
Could you upload both dump files to sendspace and post a share link please, one dump won't tell as much as multiple.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
both dump files
I have found mini dmp file mentioned in the first post. Where else i can find that second dump file please?
 

My Computer

Computer type
Laptop
OS
Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1
Graphics Card(s)
RX560
It should be in the same directory, all minidump files are in C:\Windows\Minidump.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Could you upload both dump files to sendspace and post a share link please, one dump won't tell as much as multiple.
It should be in the same directory, all minidump files are in C:\Windows\Minidump.
i have forgot to check whether there are any hidden files, but all that was inside that dir. i have uploaded here to sendspace please. Though if You are too busy and examining it is time consuming, i have not seen mentioned error for some time. Thank you
 

My Computer

Computer type
Laptop
OS
Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1
Graphics Card(s)
RX560
You might want to consider testing your RAM.
RAM - Test with Memtest86+

In the latest dump I noticed potential indication of RAM problems, although I'm not confident I am suggesting this test to be safe because if it turns out to be the RAM that's causing problems then you would save a lot of headache in the future.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
I let the memtest run 3+ hours, couple of passes, it found no issues and mentioned dxgmm1 issue not appeared for long time. Now the computer is rather just freezing, led HDD diode nonstop lighting, sound frozen, screen is like old analogue TV without signal. I will update this if dxgmms is back..
 

My Computer

Computer type
Laptop
OS
Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1
Graphics Card(s)
RX560
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