E-mails-Internet Explorer links

[schnauzer]

Can someone possibly help with this issue-When looking at my e-mails and there is a link which l can click on which should take me straight to that link or site on Internet Explorer,many times Internet Explorer page comes up but nothing shows and the only way to get out of the site as the red X will not close the window is to click onto one of the other ones to go back to e-mail.
Have l somehow got a broken link although am not getting any error messages.

 

[richc46]

Try another browser, chrome or firefox is nice

in lieu of that try to

click on tools>interenet options>advanced>reset. This removes all addons, there may be a conflict.

 

[schnauzer]

Thanks for that.
Used to use Firefox when had Vista but with Win 7 have stayed on IE8.
Have tried all you have suggested re tools etc.
It does not happen all the time just when inconvenient so will investigate Tools again.
Cannot give you a star as this is my first post and when l tried a message said l did not have enough posts.So sorry!

 

[richc46]

Your kindeness and desire to give rep is more than enough; just hope that your OS works well.

 

[roncerr]

It does not happen all the time just when inconvenient so will investigate Tools again.

After you've recovered try going back to the problematic link in the email, right-click and choose "copy shortcut". Then paste it into the browser's address bar and see if the problem happens again or often. It may just be a bad website. By the way, from a security standpoint you should not click on links in email unless you're sure you can trust the sender and you're sure who the sender is (i.e. not a spoofed "from" address.)

 

[Wouffhong]

I just posted same problem grief

Same problem - Driving me crazy - cannot even answer a YAHOO fellow member's posts.

As far as links, I CAN copy and paste or even drag the link to the address bar and it does go to the link.. Verified sites are good - links fail regularly

Same problem as Schnauzer's (We have one of those that rules the house)

SAME link-loss with Firefox, BTW - It's a Windoze problem.. :-(

ANYONE FOUND A SOLUTION??

Tom

 

[roncerr]

Same problem as Schnauzer's ...
...- It's a Windoze problem...

Schnauzer hasn't posted back since she said he was going to use the Tools option to reset IE over 2 months ago, so maybe that fixed it for her. It could also be your email program or a problem with the set up of your default programs for email or browsing.

 

[schnauzer]

Re e-mail and link problem

So sorry l did not get back to you or the Site but have been so involved with other things the Computer takes 2nd place as l will NOT let it rule me or mine.
Do not ask me how l managed to fix the problem but l did follow your advice and somehow it is fine now.
Turned out to be my Anti Virus system not so much a Windows 7 issue although l did contact Microsoft which is a hassle at the best of times as l really feel l am talking to a bunch of people who obviously think you are some kind of idiot contacting them-they designed the system so they should know?
To the other person who has the same issue try to check your anti-virus or whatever you use to see if that will help and also follow the directions given to me as that did actually help considerablly.PS-l am not a 'GUY' but a 'GAL' and YES we too can use Computers quite efficiently.

 

[Wouffhong]

Failed links still a problem.

Well, have tried all that has been suggested, but I am relegated to clicking "properties" for the link, copying the URL and pasting it for at least 40% of the links. - (Studying them does not reveal any obvious commonality). - I had to do that last night on my Medicare account - clicked on a needed link - the tab popped up, as usual, and stayed forever on "connecting..", so HAD to cut-and-paste!

In fact - every non-working link DOES do exactly that and "cut and paste" does work, so it is internal to 7 (with any browser)

Sorry I've been away - not from a solution here. but from a procedure with another "solution" - the kind that takes drinking 4 liters of obnoxious stuff, if you get my drift..

Tom

 

[roncerr]

In the default programs window, the last item on the bottom (computer defaults) has a "custom" section: select IE for the browser and Windows Live Mail for mail (if they are your choices and are listed there), not "use current". That sometimes clears up default programs issues.

 

[Wouffhong]

Sample of no-joy link.

In the default programs window, the last item on the bottom (computer defaults) has a "custom" section: select IE for the browser and Windows Live Mail for mail (if they are your choices and are listed there), not "use current". That sometimes clears up default programs issues.

\
That HAD been done, but redid it now and same problem - bunch of blue "Connecting...." tabs..

FYI: here is a sample of what it would not open (Although if I paste the non-xxed actual URL into a blank tab - it opens nicely.) - I have xx'd out account info -

This is shown just for the form or TYPE of URL link that won't ,open, Ron, and the sample below is just that - not a live link to test.

http://www.congregationxxxlxxxer.com/event_description.aspx?uc=exoxxxxxx&eventID=2xxxx&date=10/10/2010

ID's had to be XXX'ed as any changes made are live to the Church site immediately.

Tom

 

[roncerr]

Assuming you're pps1989, you said: "but I am relegated to clicking "properties" for the link, copying the URL and pasting it for at least 40% of the links". I noticed that in my email programs (WM or WLM), "properties" is not on the right click menu but "copy shortcut" is. "Properties" does appear in the right-click menu for links in a web browser so I wonder it you're using a web based email program.

But in either case, when you left click on a link (good or bad) it appears in the address bar of the browser. It should look the same as it did in the email. So I guess we need to see two samples:
1) The link copied from the email in your sent items folder, and
2) The link copied from the browser's address bar after left-clicking on the link in the sent items email.

 

[Wouffhong]

Yup - I'm me.

Assuming you're pps1989, you said: "but I am relegated to clicking "properties" for the link, copying the URL and pasting it for at least 40% of the links". I noticed that in my email programs (WM or WLM), "properties" is not on the right click menu but "copy shortcut" is. "Properties" does appear in the right-click menu for links in a web browser so I wonder it you're using a web based email program.

But in either case, when you left click on a link (good or bad) it appears in the address bar of the browser. It should look the same as it did in the email. So I guess we need to see two samples:
1) The link copied from the email in your sent items folder, and
2) The link copied from the browser's address bar after left-clicking on the link in the sent items email.

Yes - I am PPS1989 (post-Polio-Syndrome diagnosed in '89) - Didn't notice that my auto-fill routine picked up on my old logon, Ron (assuming "Ron" is correct )...

I use THUNDERBIRD exclusively and I fully realize what you said, but my problems are in Web-Based links!. I apparently was unclear in establishing that, and apologize for the error of omission. It is not a mail-link problem. Web -Based links seem to often open the 1st level (main page), but liks therein are the ones that fail most of the time and require me to copy/paste.

The link I sent you that would not open was on a Web site where I was working on our Church Calendar creation and needed to access a feature addition that STILL only gave the "connecting..." Tab. - even when accessing simple text files.

I sent the URL mostly to question if the TYPE of link (ASPX) or it's extension was a problem..

Earlier I had a more serious problem on my Medicare.gov site, when I could not access the next section of the report until I DID right-click the link on "page 1", read the URL therein and copy-paste it onto the Address bar to get to "page 2".

Tom

 

[roncerr]

So your problem is when using IE8 or Firefox you click on a link in a web page and it fails to open about half the time. But if you copy and paste the URL into an address bar it works properly. You've reset IE8 and set it as the default web browser. What if you left click on the link so another tab/window opens. Then open another blank tab/window and use copy/paste in it. Compare the contents of the address bars. They should be the same. Are they?

 

[Wouffhong]

FIXED - At least for me!

SOLVED (For me at least)
Have had nothing but success linking now:

This worked for me at:

How to Fix

and select last entry - the Registry patch..

Will keep updating on success stability.

Tom

P.S. KUDOS to Ron and y'all for the help!!

 

[roncerr]

Kudos to yourself for finding the "How to Fix" link. Microsoft should make that part of "Reset...".

 

[cluberti]

Note that there's a script that can do this (and many more) fixes to IE8 and IE7 when this happens, for future reference:

Internet Explorer FAQ - Repair IE8 (IE7)