Elusive BSoD

[Forerunner343]

Been having issues with BSoD but can't seem to pinpoint what the issue is. I'll go 2 or 3 days without problems, and sometimes I get 2 or 3 Kernel-Power 41 errors in the same day, and sometimes in the same hour.

I got an HP laptop a few weeks ago and I did a clean install of Windows 7 to get rid of all the HP bloatware.

HP Pavilion dv6-3210us Notebook PC, champagne | HP® Official Store

Had a few issues with updating drivers to begin with but I thought I had gotten them all taken care of.

I'm looking at my event log, and just before the crash there was an error, "The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section."

and also, "Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code."

I did a google search for wmiaprpl and came up with this page: An application or a service that uses the Wmiaprpl.dll module crashes when the application or the service enumerates the returned performance objects under the HKEY_PERFORMANCE_DATA registry key

Now, I don't claim to be a 'tech whiz' so I'm hesitant to do anything without fully understanding what's going on. Should I try this 'Hotfix'?

 

[CarlTR6]

I looked at your three most recent dumps. All three are Driver Verifier enabled dumps and all three blame Windows system drivers, which are very unlikely to be the cause. Turn off Driver Verifier: Driver Verifier - Enable and Disable. I also looked at the three dumps previous to those which are not Verifier enabled dumps. All three of those are bugcheck A. They blame ntkrnlmp.exe, a Windows system core file and very unlikely to the real cause. All three reference memory.

What AV and firewall are you using? Your perfmon report does not show either one.

I suggest that you test your RAM with Memtest following the instructions in this tutorial: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html. Run Memtest from a cold boot after your computer has been off for an hour or so. Let it run for a minimum of seven passes. This will take 6-8 hours. Post back with your results.

Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`0281a000 PsLoadedModuleList = 0xfffff800`02a57e50
Debug session time: Tue Feb  1 12:22:59.528 2011 (GMT-5)
System Uptime: 0 days 0:03:04.074
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffffffffff7ff, 0, fffff8000288e6a6, 0}


Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!zzzWakeInputIdle+c7 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffffffffff7ff, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff8000288e6a6, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ac20e0
 fffffffffffff7ff 

FAULTING_IP: 
nt!KeSetEvent+16
fffff800`0288e6a6 f6037f          test    byte ptr [rbx],7Fh

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0x50

PROCESS_NAME:  plugin-contain

CURRENT_IRQL:  0

TRAP_FRAME:  fffff8800836c7d0 -- (.trap 0xfffff8800836c7d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff900c070ace0 rbx=0000000000000000 rcx=0000000000000001
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8000288e6a6 rsp=fffff8800836c960 rbp=fffff8800836cca0
 r8=0000000000000000  r9=00000000ffffffff r10=0000000000002407
r11=fffff900c070ace0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
nt!KeSetEvent+0x16:
fffff800`0288e6a6 f6037f          test    byte ptr [rbx],7Fh ds:c910:00000000`00000000=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8000290af14 to fffff8000288a740

STACK_TEXT:  
fffff880`0836c668 fffff800`0290af14 : 00000000`00000050 ffffffff`fffff7ff 00000000`00000000 fffff880`0836c7d0 : nt!KeBugCheckEx
fffff880`0836c670 fffff800`0288882e : 00000000`00000000 ffffffff`fffff7ff fffff8a0`02006c00 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x42837
fffff880`0836c7d0 fffff800`0288e6a6 : 00000000`00000001 00000000`00000001 00000000`00000001 fffff960`000ebe00 : nt!KiPageFault+0x16e
fffff880`0836c960 fffff960`000f4197 : 00000000`026af400 ffffffff`00000001 00000000`026af000 00000000`00000000 : nt!KeSetEvent+0x16
fffff880`0836c9d0 fffff960`000e9c79 : fffff900`c22ac010 fffff880`0836cca0 00000000`00000000 8b300000`973f7867 : win32k!zzzWakeInputIdle+0xc7
fffff880`0836ca00 fffff960`000e9efd : 00000000`00000000 fffff800`000025ff 00000000`00000000 fffffa80`ffffffff : win32k!xxxRealInternalGetMessage+0x65d
fffff880`0836cae0 fffff960`000e2973 : 00000000`757a2450 00000000`0044f150 00000000`0044fd20 00000000`7efd8001 : win32k!xxxInternalGetMessage+0x35
fffff880`0836cb20 fffff800`02889993 : fffffa80`0510e120 00000000`0044e7c8 fffff880`0836cbc8 00000000`757a2450 : win32k!NtUserPeekMessage+0x77
fffff880`0836cbb0 00000000`757efbda : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0044e7a8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x757efbda


STACK_COMMAND:  kb

FOLLOWUP_IP: 
win32k!zzzWakeInputIdle+c7
fffff960`000f4197 488b4f10        mov     rcx,qword ptr [rdi+10h]

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  win32k!zzzWakeInputIdle+c7

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4cbe5d3e

FAILURE_BUCKET_ID:  X64_0x50_VRF_win32k!zzzWakeInputIdle+c7

BUCKET_ID:  X64_0x50_VRF_win32k!zzzWakeInputIdle+c7

Followup: MachineOwner
---------

Debug session time: Fri Jan 28 00:09:25.599 2011 (GMT-5)
System Uptime: 0 days 0:11:51.238
Loading Kernel Symbols
...............................................................
................................................................
.................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff800028853c5}

Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+2a5 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800028853c5, address which referenced memory

Debugging Details:
------------------


OVERLAPPED_MODULE: Address regions for 'lltdio' and 'Rt64win7.sys' overlap

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ab30e0
 0000000000000000 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KiTimerWaitTest+2a5
fffff800`028853c5 488b6d00        mov     rbp,qword ptr [rbp]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff80000b9c3d0 -- (.trap 0xfffff80000b9c3d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800028853c5 rsp=fffff80000b9c560 rbp=0000000000000000
 r8=fffff800029f8001  r9=0000000000000003 r10=0000000000000017
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac po cy
nt!KiTimerWaitTest+0x2a5:
fffff800`028853c5 488b6d00        mov     rbp,qword ptr [rbp] ss:0018:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8000287aca9 to fffff8000287b740

STACK_TEXT:  
fffff800`00b9c288 fffff800`0287aca9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff800`00b9c290 fffff800`02879920 : fffff800`029f8080 fffffa80`05b35428 fffff800`00b9c600 00000000`00000001 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c3d0 fffff800`028853c5 : ffffffff`fffb6c20 fffff800`0288729e fffff800`00000010 fffff800`00000000 : nt!KiPageFault+0x260
fffff800`00b9c560 fffff800`02886d7d : fffffa80`05b35420 00000000`0000b216 00000000`00000000 00000000`00000102 : nt!KiTimerWaitTest+0x2a5
fffff800`00b9c5e0 fffff800`028874be : 00000001`a7ee5134 fffff800`00b9cc58 00000000`0000b217 fffff800`029f8568 : nt!KiProcessExpiredTimerList+0x6d
fffff800`00b9cc30 fffff800`02886cb7 : 00000000`7c18efc2 00000000`0000b217 00000000`7c18ef6a 00000000`00000017 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02883eea : fffff800`029f5e80 fffff800`02a03c40 00000000`00000000 fffff880`04887db0 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiTimerWaitTest+2a5
fffff800`028853c5 488b6d00        mov     rbp,qword ptr [rbp]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!KiTimerWaitTest+2a5

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0xA_nt!KiTimerWaitTest+2a5

BUCKET_ID:  X64_0xA_nt!KiTimerWaitTest+2a5

Followup: MachineOwner
---------

 

[Forerunner343]

Okay, I just finished updating my audio and graphics drivers (through HP support website) which were actually in a really bad way.

The reason no anti-virus of firewall showed up in my perfmon is because I don't have any. The computer came with Norton, but the went when I did the clean install and I haven't looked into getting back because I've only known Norton to cause problems in my past experience. What do you recommend?

I've disabled driver verifier, but I'm sort of busy at the moment, so I'll run the RAM test in a few hours.

 

[CarlTR6]

That explains why perfmon did not show an antivirus or a firewall! I suggest that you download and install Microsoft Security Essentials and turn on Windows Firewall. Both usually run very smoothly with Win 7. Avast also runs very well on most Win 7 systems. Your BSOD's should decrease with Driver Verifier disabled.

 

[Forerunner343]

Okay, I've got a memtest cd created, but I've got to get to bed. I shutdown the laptop and run the memtest while I'm at work tomorrow.

 

[Forerunner343]

I was able to get the memtest going, but for some reason my computer will boot up right in the middle of it!? The memtest runs for 2 or 3 minutes (It gets through 2% or 3% of a pass), and then windows boots automatically.

Also, I have installed essentials like you have suggested.

 

[CarlTR6]

Good job on installing MSE.

That sounds like your computer is shutting down while Memtest is running and then Windows is booting. This would point to a hardware issue of some kind since Memtest runs independent of Windows. Windows is not loaded when Memtest runs. Did you see any errors on the screen when Memtest was running? The errors show in red.

 

[Forerunner343]

I didn't notice any errors, but I was afk because i was getting ready for work. I'll do a more comprehensive test in the afternoon on 2/8/11 as I will have some extra time between work and school.

Today while I was buying airline tickets I had an interesting crash where many of my devices failed at the same time just before the crash. I've uploaded a new dump in case it provides any new info.

 

[CarlTR6]

It does provide new information. The dump blames the Windows Direct X driver (most likely not the real cause) and points to a video card error.

Bugcheck 10E, VIDEO_MEMORY_MANAGEMENT_INTERNAL. Usual causes: Video driver, ?Video memory. BSOD Index.

There are a number of things that could affect this: a RAM problem, faulty video card (onboard chip), driver conflicts, hardware conflicts. How well does your computer run in the safe mode? Does it crash? Thar fact that you cannot successfully run Memtest leads me to think you have a hardware problem rather than a Windows problem.

I see that you have Accelerometer running. Are you overclocking your graphics card? If so return to default values. Though your Accelerometer driver is up to to date, Accelerometer has been know to cause conflicts. I suggest you uninstall to see if that helps your system. You can always reinstall it. Or you can rename Accelerometer.sys to Accelerometer.bak, reboot and the driver should not load. I have no idea if it is part of the problem; it is a shot in the dark.

Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a63000 PsLoadedModuleList = 0xfffff800`02ca0e50
Debug session time: Mon Feb  7 18:39:56.700 2011 (GMT-5)
System Uptime: 0 days 0:03:47.339
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 10E, {15, fffffa8005a7ace0, fffff8a0023f15e0, 0}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::FreeSmallAllocation+54 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
The video memory manager encountered a condition that it can't recover from. By crashing,
the video memory manager is attempting to get enough information into the minidump such that
somebody can pinpoint what lead to this condition.
Arguments:
Arg1: 0000000000000015, Trying to free a VAD still in the rotated state.
Arg2: fffffa8005a7ace0
Arg3: fffff8a0023f15e0
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0x10e_15

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff880019f022f to fffff80002ad3740

STACK_TEXT:  
fffff880`07e96318 fffff880`019f022f : 00000000`0000010e 00000000`00000015 fffffa80`05a7ace0 fffff8a0`023f15e0 : nt!KeBugCheckEx
fffff880`07e96320 fffff880`03a355b4 : fffffa80`04c02000 fffff8a0`023f15e0 fffff8a0`01f74010 00000000`00000000 : watchdog!WdLogEvent5+0x11b
fffff880`07e96370 fffff880`03a3554a : fffffa80`00000397 fffffa80`05a4db30 fffffa80`05a7ace0 fffff880`07e96448 : dxgmms1!VIDMM_PROCESS_HEAP::FreeSmallAllocation+0x54
fffff880`07e963a0 fffff880`03a20b5a : fffff880`07e963c8 fffff8a0`022d86d0 00000000`00000001 00000000`00000000 : dxgmms1!VIDMM_PROCESS_HEAP::Free+0x13a
fffff880`07e963d0 fffff880`03a1b523 : fffffa80`05ab3dc0 00000000`00000000 fffff8a0`01f74010 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::CloseLocalAllocation+0x112
fffff880`07e96480 fffff880`03a01ecc : fffffa80`00000000 fffffa80`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+0x19b
fffff880`07e96550 fffff880`03b06c10 : 00000000`00000000 fffff8a0`023b1000 fffff8a0`023b1000 00000000`00000001 : dxgmms1!VidMmCloseAllocation+0x44
fffff880`07e96580 fffff880`03b1967c : 00000000`00000001 00000000`00000000 00000000`00000000 fffff8a0`00000799 : dxgkrnl!DXGDEVICE::DestroyAllocations+0x248
fffff880`07e96670 fffff880`03afe815 : 00000000`fffffeda fffff8a0`022d8760 fffff8a0`023b1000 fffffa80`04809000 : dxgkrnl!DXGDEVICE::~DXGDEVICE+0x19c
fffff880`07e966e0 fffff880`03b3cca6 : 00000000`00000001 fffffa80`04809000 fffff8a0`022d8760 fffff8a0`022d87e0 : dxgkrnl!DXGADAPTER::DestroyDevice+0x1c9
fffff880`07e96710 fffff880`03b3c63c : fffff900`c072f010 00000000`00000000 00000000`00000001 fffff900`c072f010 : dxgkrnl!DXGPROCESS::Destroy+0xba
fffff880`07e967c0 fffff960`000d4c44 : 00000000`000008ac fffff900`c072f010 00000000`00000000 fffff900`c072f010 : dxgkrnl!DxgkProcessCallout+0x268
fffff880`07e96850 fffff960`000d4337 : fffffa80`04f79200 fffff880`07e96c20 fffffa80`05c3d5d0 fffff880`07e96c20 : win32k!GdiProcessCallout+0x244
fffff880`07e968d0 fffff800`02db8a01 : fffffa80`04f79260 00000000`00000000 00000000`00000000 fffffa80`05c3d5d0 : win32k!W32pProcessCallout+0x6b
fffff880`07e96900 fffff800`02d91635 : 00000000`40010004 fffff800`02e33601 00000000`78457300 fffffa80`05ab4760 : nt!PspExitThread+0x561
fffff880`07e969c0 fffff800`02ab01db : 00000000`00000000 00000000`00000000 00000000`00000000 fffff880`07e96a38 : nt!PsExitSpecialApc+0x1d
fffff880`07e969f0 fffff800`02ab0620 : 00000000`00000000 fffff880`07e96a70 fffff800`02d9174c 00000000`00000001 : nt!KiDeliverApc+0x2eb
fffff880`07e96a70 fffff800`02ad2a37 : ffffffff`ffffffff fffff800`02adf80a 00000000`05d6f4a0 00000000`00000008 : nt!KiInitiateUserApc+0x70
fffff880`07e96bb0 00000000`779d067a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9c
00000000`05d6f358 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x779d067a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VIDMM_PROCESS_HEAP::FreeSmallAllocation+54
fffff880`03a355b4 c744243068fcffff mov     dword ptr [rsp+30h],0FFFFFC68h

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  dxgmms1!VIDMM_PROCESS_HEAP::FreeSmallAllocation+54

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc578

FAILURE_BUCKET_ID:  X64_0x10e_15_dxgmms1!VIDMM_PROCESS_HEAP::FreeSmallAllocation+54

BUCKET_ID:  X64_0x10e_15_dxgmms1!VIDMM_PROCESS_HEAP::FreeSmallAllocation+54

Followup: MachineOwner
---------

1: kd> lmtsmn
start             end                 module name
fffff880`04411000 fffff880`0441e000   Accelerometer Accelerometer.sys Fri Jul 16 11:02:38 2010 (4C40748E)
fffff880`00f6a000 fffff880`00fc1000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02c60000 fffff880`02cea000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0443c000 fffff880`04452000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`011e9000 fffff880`011fe000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00c6c000 fffff880`00c77000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`05471000 fffff880`0547c000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00e99000 fffff880`00ea2000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fd4000 fffff880`00ffe000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`04816000 fffff880`04a60000   athrx    athrx.sys    Sun Sep 26 23:15:20 2010 (4CA00C48)
fffff880`056ad000 fffff880`056d0000   AtiHdmi  AtiHdmi.sys  Thu May 06 05:20:39 2010 (4BE289E7)
fffff880`03c3c000 fffff880`043f8000   atikmdag atikmdag.sys Wed Sep 29 22:55:51 2010 (4CA3FC37)
fffff880`03a85000 fffff880`03acf000   atikmpag atikmpag.sys Wed Sep 29 22:13:37 2010 (4CA3F251)
fffff880`01985000 fffff880`0198d000   AtiPcie64 AtiPcie64.sys Wed Mar 10 09:33:45 2010 (4B97ADC9)
fffff880`00e5e000 fffff880`00e6a000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`0183a000 fffff880`01841000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`02dea000 fffff880`02dfb000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`02ac8000 fffff880`02ae6000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`006f0000 fffff960`00717000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`03a46000 fffff880`03a63000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
fffff880`019c5000 fffff880`019ef000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00d10000 fffff880`00dd0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01955000 fffff880`01985000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00cb2000 fffff880`00d10000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0441e000 fffff880`04422500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`01106000 fffff880`01179000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00e55000 fffff880`00e5e000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`0442c000 fffff880`0443c000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`057ec000 fffff880`057fa000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`02dcc000 fffff880`02dea000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`02dbd000 fffff880`02dcc000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0193f000 fffff880`01955000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0570d000 fffff880`0572f000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`04beb000 fffff880`04bf7000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`03c24000 fffff880`03c37000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`04800000 fffff880`0480b000   dump_msahci dump_msahci.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`057b7000 fffff880`057c3000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`03acf000 fffff880`03bc3000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`03a00000 fffff880`03a46000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`01094000 fffff880`010a8000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01048000 fffff880`01094000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013ee000 fffff880`013f8000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01905000 fffff880`0193f000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01179000 fffff880`011c3000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02a1a000 fffff800`02a63000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`03c00000 fffff880`03c24000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`055b9000 fffff880`055d2000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`055d2000 fffff880`055da080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`055ab000 fffff880`055b9000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`018fb000 fffff880`01905000   hpdskflt hpdskflt.sys Fri Jul 16 11:02:38 2010 (4C40748E)
fffff880`02a00000 fffff880`02ac8000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`018f2000 fffff880`018fb000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`04b42000 fffff880`04b60000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04b60000 fffff880`04b6f000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00bc7000 fffff800`00bd1000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`01000000 fffff880`01043000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`013c3000 fffff880`013dd000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`0572f000 fffff880`05734200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`03a63000 fffff880`03a78000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04a6d000 fffff880`04a90000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c91000 fffff880`00c9e000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`057de000 fffff880`057ec000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`04402000 fffff880`04411000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`055db000 fffff880`055e8000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00e7f000 fffff880`00e99000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`01800000 fffff880`01831000   MpFilter MpFilter.sys Tue Sep 14 20:19:28 2010 (4C901110)
fffff880`047d8000 fffff880`047e8000   MpNWMon  MpNWMon.sys  Tue Sep 14 20:19:30 2010 (4C901112)
fffff880`02b75000 fffff880`02b8d000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`02b8d000 fffff880`02bba000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`04677000 fffff880`046c5000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`046c5000 fffff880`046e8000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`00ea2000 fffff880`00ead000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`015c0000 fffff880`015cb000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fca000 fffff880`00fd4000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`010a8000 fffff880`01106000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`02db2000 fffff880`02dbd000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`018e0000 fffff880`018f2000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014c5000 fffff880`015b7000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04476000 fffff880`04482000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`02b4a000 fffff880`02b5d000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`04b6f000 fffff880`04b9e000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`05698000 fffff880`056ad000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02d74000 fffff880`02d83000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02cea000 fffff880`02d2f000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Thu Apr 08 22:43:59 2010 (4BBE946F)
fffff880`05565000 fffff880`0557a000   NisDrvWFP NisDrvWFP.sys Tue Sep 14 20:20:25 2010 (4C901149)
fffff880`015cb000 fffff880`015dc000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`02c51000 fffff880`02c5d000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a63000 fffff800`0303f000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01220000 fffff880`013c3000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`01831000 fffff880`0183a000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`02af7000 fffff880`02b4a000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`02d38000 fffff880`02d5e000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00c5c000 fffff880`00c6c000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013dd000 fffff880`013ee000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`046e8000 fffff880`0478e000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`056d0000 fffff880`0570d000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c9e000 fffff880`00cb2000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`04452000 fffff880`04476000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04482000 fffff880`0449d000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`04b9e000 fffff880`04bbf000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04bbf000 fffff880`04bd9000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`02c00000 fffff880`02c51000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`014b0000 fffff880`014b9000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`014b9000 fffff880`014c2000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`015b7000 fffff880`015c0000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`018a6000 fffff880`018e0000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`02b5d000 fffff880`02b75000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0478e000 fffff880`04799000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`0189e000 fffff880`018a6000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`05400000 fffff880`05471000   spsys    spsys.sys    Mon May 11 13:20:58 2009 (4A085E7A)
fffff880`054cf000 fffff880`05565000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`04600000 fffff880`04667000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`04799000 fffff880`047c6000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`05735000 fffff880`057b7000   stwrt64  stwrt64.sys  Thu Jul 22 03:25:34 2010 (4C47F26E)
fffff880`0449d000 fffff880`0449e480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`044a5000 fffff880`04600000   SynTP    SynTP.sys    Fri Sep 10 21:09:32 2010 (4C8AD6CC)
fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`047c6000 fffff880`047d8000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`01200000 fffff880`0120d000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`015dc000 fffff880`015fa000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02d9e000 fffff880`02db2000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`004b0000 fffff960`004ba000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`011c3000 fffff880`011e9000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`04bd9000 fffff880`04beb000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05600000 fffff880`0561d000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`04400000 fffff880`04401f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04b31000 fffff880`04b42000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04b24000 fffff880`04b31000   usbfilter usbfilter.sys Thu Apr 29 06:43:06 2010 (4BD962BA)
fffff880`0563e000 fffff880`05698000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04ac3000 fffff880`04ace000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04ace000 fffff880`04b24000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`057c3000 fffff880`057de000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`04a90000 fffff880`04abd200   usbvideo usbvideo.sys Wed Mar 03 23:40:57 2010 (4B8F39D9)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`01841000 fffff880`0184f000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`0148b000 fffff880`014b0000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00e6a000 fffff880`00e7f000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01852000 fffff880`0189e000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`04a60000 fffff880`04a6d000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`02d5e000 fffff880`02d74000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`02d83000 fffff880`02d9e000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`019ef000 fffff880`019ff000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00eb7000 fffff880`00f5b000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f5b000 fffff880`00f6a000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02d2f000 fffff880`02d38000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00010000 fffff960`00320000   win32k   win32k.sys   Tue Oct 19 23:08:46 2010 (4CBE5D3E)
fffff880`04423000 fffff880`0442c000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00fc1000 fffff880`00fca000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`0561d000 fffff880`0563e000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`0557a000 fffff880`055ab000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`0198d000 fffff880`0199b000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0199b000 fffff880`019a7000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019a7000 fffff880`019b2000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019b2000 fffff880`019c5000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`04a6d000 fffff880`04ac3000   Rt64win7.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000

 

[Forerunner343]

I tried to reinstall windows 7 and I got a BSOD in the middle of the reinstall, so I tried it again and successfully reinstalled. I went to the manufacturers website and downloaded and installed all the drivers (with multiple BSOD along the way). Then I ran windows update and encountered more BSOD. Finally there were serveral driver updates from windows update that could not install because of errors. Reluctantly, I have resolved to return the machine.

 

[CarlTR6]

Thank you for letting us know. Post back when you get your new machine.