Solved Email Alerts No Longer Displaying

Sharon140

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5
The email alert has stopped displaying. The sound is still there, but the window showing who the email is from does not show anymore.

Thank you
Sharon
 

My Computer My Computer

OS
Windows 7 Home Premium 64bit
What email service are you using Sharon? Windows Live Mail? Yahoo Mail? Or what?
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion dv5t (generation 1)
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Vista 64 bit and 32 bit (SP2)
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Intel(R) Core(TM)2 Duo Processor T9400 (2.53 GHz
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4GB DDR2 System Memory (2 Dimm)
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~ Intel Next-Gen Wireless-N Mini-card w/Bluetooth ~ Blu-Ray ROM DVD+/-R/RW ~ Integ. HDTV Hybrid Tuner ~ 12 Cell Battery ~ MS Office (Home Premium) 2007 ~
I am using windows live mail on Windows 7 64 bit.
 

My Computer My Computer

OS
Windows 7 Home Premium 64bit
Hello Sharon, and welcome to Seven Forums.

That is only when you also have Windows Live Messenger running along with Windows Live Mail, and only for emails that you get in your Hotmail account.

In Messenger, you will need to have the I recieve email option checked.
Options.jpg
If you like, you can set Windows Live Mail to automatically run Messenger when you open Windows Live Mail by checking the setting below.
Mail_Options.jpg

Hope this helps,
Shawn
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
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ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
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Integrated
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2 x Samsung Odyssey G7 27"
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HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hi Shawn,

I am signed into messenger and it does start when I open Windows live mail . Could you please tell me how I find the window with the option to check 'I received mail'?

Thank You,
Sharon
 

My Computer My Computer

OS
Windows 7 Home Premium 64bit
No problem Sharon. Here you go. :)

First.jpg

Second.jpg
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
I think there must be a problem with my messenger. When I click on the messenger icon I get a blank window with changing ads. I don't know how to include the image as you did. I tried to to open messenger through the Windows Live website, but I only get a prompt to download messenger. Should I do that or will it mess up my email? I have never actually used messenger, it was just there when I moved from Outlook Express to Windows Live. I really appreciate you help.

Sharon
 

Attachments

  • Messenger Window.PNG
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My Computer My Computer

OS
Windows 7 Home Premium 64bit
If you were able to open that window, then it appears that you do have Windows Live Messenger installed.

Close Windows Live Messenger completely, then open Programs and Features in the Control Panel (icons view), click on Windows Live Essentials 2011, then select the Repair all Windows Live Programs option. This will hopefully repair it for you and allow it to work properly afterwards.

repair.jpg
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Thank you for your help and patience, the repair worked perfectly. My messenge page looks like it used to and I am receiving the notification when an email comes in. Is there some where I should go to mark this as solved or does the moderator do that? Again many thanks for your help.

Sharon
 

My Computer My Computer

OS
Windows 7 Home Premium 64bit
You're most welcome Sharon. I'm happy to hear that you got it sorted. :)

Normally, you would just click on the report icon report.gif in the upper right corner of a post to report that the thread has been solved. We (admins and mods) will then mark it solved soon afterwards. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
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