Solved Entering mailto: from Run command doesn't launch new message

Buzzed Aldrin

New member
Local time
2:13 AM
Messages
7
Running "mailto:" does not launch a new message window.

Hi all,

Problem: When running "mailto:" (from the Run box), a new message window fails to launch. Instead, a zillion (looks like about 50) instances of IE spawn one after another.

Background
  • Thunderbird is my default and only email client.
  • Chrome is default browser. Firefox and IE are also installed.
  • Entering "mailto:" in the address bar of Chrome and Firefox successfully launches a new message composition window.
  • Clicking a web email link also successfully launches a new message window.
  • Entering "mailto:" in the address bar of IE does NOT work -- same symptoms noted above.
  • The MAILTO protocol is missing from the list of protocols in CPanel>Default Progs>Associate a file type...
  • In CPanel>Default Progrs>Set your default programs, I selected Thunderbird and then "Choose defaults for this program", but the MAILTO protocol and other Tbird options are partially selected (grayed) per screenshot below, and the selections cannot be changed.
Screenshot2.jpg


The only issue I'm having is launching a new message using "mailto:" Everything else seems OK.

Any help appreciated!
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Win 7 Home 32 bit
CPU
P4

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Fujitsu LIFEBOOK
OS
Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
CPU
Intel(R) Pentium(R) CPU P6200 @ 2.13GHz
Motherboard
FUJITSU FJNBB06
Memory
4.00 GB
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
[1] Realtek High Definition Audio [2] Intel(R) Display Audio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
TOSHIBA MK5076GSX
Antivirus
AVG FREE
Sorry I'm not seeing what the problem is with my screenshot -- it looks OK on my pc. Does it not appear on your end? Or are you referring to some other file that I should upload?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Win 7 Home 32 bit
CPU
P4
Twice now, my screenshot has initially appeared, then later is gone, perhaps because I used MS Photo Editor? This time I used Paint, hopefully this will do it (see 1st post).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Win 7 Home 32 bit
CPU
P4
The mailto: problem was caused by using an old version of Thunderbird.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Win 7 Home 32 bit
CPU
P4
Back
Top