Erratic Keyboard/mouse

lerono

New member
Local time
5:15 AM
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I am having the same problem on 2 hp dv7 laptops. One is dv7-4269wm the other isdv7-4272us. If a window has a scroll bar it automatically scrolls to the top or tab around the window. I've read other people having similar issues however there is no solution. Also it seems the mouse will freeze in spot and I have to hit the tab button to get it to move again. All drivers and all programs, including the Windows 7 OS (32-bit) are up to date on both machines.
Can somebody please help. This has basically left the machines unusable because regardless of what you want to do the machines do their own thing.
Also the system says the touchpad mouse, which is what I'm using and the keyboard drivers are working properly. I have uninstalled and reinstalled both drivers. When a wireless mouse is used the same things happen, and I was using just the wireless mouse while there was no touchpad driver installed.
Is it a keyboard problem? Are there alternative drivers to synaptics? I've ran troubleshooting tools within Windows and everything reports okay.
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
One is dv7-4269wm the other is dv7-4272us
OS
Windows 7 home premium 32 bit

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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