Solved Error 0800b0100 installing KB2937610

[giraffe42]

My CBS directory is ~13 Gb so I thought perhaps I'd start by just posting the CheckSUR log:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2019-09-11 15:01

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_1_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_1_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_2_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_2_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_3_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_3_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_5_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_5_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_for_KB2979570_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_for_KB2979570_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.cat        

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Manifest All Zeros    0x00000000    winsxs\Manifests\msil_system.deployment.resources_b03f5f7f11d50a3a_6.1.7601.22794_en-us_ba28e63924b5c141.manifest    msil_system.deployment.resources_b03f5f7f11d50a3a_6.1.7601.22794_en-us_ba28e63924b5c141    
(f)    CSI Manifest All Zeros    0x00000000    winsxs\Manifests\msil_system.deployment_b03f5f7f11d50a3a_6.1.7601.22794_none_1d91c5f60734bace.manifest    msil_system.deployment_b03f5f7f11d50a3a_6.1.7601.22794_none_1d91c5f60734bace    
(f)    CSI Manifest All Zeros    0x00000000    winsxs\Manifests\msil_system.deployment_b03f5f7f11d50a3a_6.1.7601.18586_none_345e3effed8e7462.manifest    msil_system.deployment_b03f5f7f11d50a3a_6.1.7601.18586_none_345e3effed8e7462    
(f)    CSI Manifest All Zeros    0x00000000    winsxs\Manifests\msil_system.deployment.resources_b03f5f7f11d50a3a_6.1.7601.18586_en-us_d0f55f430b0f7ad5.manifest    msil_system.deployment.resources_b03f5f7f11d50a3a_6.1.7601.18586_en-us_d0f55f430b0f7ad5    

Summary:
Seconds executed: 4839
 Found 16 errors
  CSI Manifest All Zeros Total count: 4
  CBS MUM Corrupt Total count: 6
  CBS Catalog Corrupt Total count: 6

Unavailable repair files:
    winsxs\manifests\msil_system.deployment.resources_b03f5f7f11d50a3a_6.1.7601.22794_en-us_ba28e63924b5c141.manifest
    winsxs\manifests\msil_system.deployment_b03f5f7f11d50a3a_6.1.7601.22794_none_1d91c5f60734bace.manifest
    winsxs\manifests\msil_system.deployment_b03f5f7f11d50a3a_6.1.7601.18586_none_345e3effed8e7462.manifest
    winsxs\manifests\msil_system.deployment.resources_b03f5f7f11d50a3a_6.1.7601.18586_en-us_d0f55f430b0f7ad5.manifest
    servicing\packages\Package_1_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_1_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_2_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_2_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_3_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_3_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_5_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_5_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_for_KB2979570_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_for_KB2979570_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_1_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_1_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_2_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_2_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_3_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_3_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_5_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_5_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_for_KB2979570_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_for_KB2979570_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1.cat

 

[FrancoisM]

Hi,



I'm not an expert, but you can download KB2979570 as it seems you have missing packages from it:

https://www.microsoft.com/en-us/download/details.aspx?id=44327


Then, copy the .msu in c:\Windows\CheckSur\packages\ (create it if it doesn't exist)

Then, rerun DISM /Online /Cleanup-Image /Scanhealth

The file checksur.log should report you have fixed errors



You can then try back to install your KB2937610.
If it still fails, you can post your new checksur.log and the lines in the CBS.log where there is an error (start by looking from the bottom of the file). They should likely point to some missing package reported by checksur.log. At least we'll know which ones exactly.

 

[giraffe42]

Thank you for your assistance! Problem solved