Error: 1068, can't connect to the internet

[jkoll66]

Hello, my stepson's PC can't connect to the internet. It is hard wired to the router.

I thought it might be a virus since several services are not running and will not start.

I first posted this in the System Security forum.

You can read that thread here:

http://www.sevenforums.com/system-security/298955-error-1068-cant-connect-internet-2.html#post2483024

Thanks.

 

[cottonball]

jkoll66,

You may want to look at the following:

http://www.sevenforums.com/system-s...1068-cant-connect-internet-3.html#post2484076

 

[Shadowjk]

Please post your results here and we will do our best to fix the networking issue.

Sorry for any confusion,
Josh!

 

[jkoll66]

OK, here's what I did. After posting to the Networking forum I decided to try something I should have done first. I performed a system restore to a point 2 weeks ago. Voila' the internet is back!

So, I then ran hitman, which found some stuff. I let hitman take care of it. Then I ran Malewarebytes. And then Tdsskiller.

Malewarebytes found some stuff and got rid of it. Tdsskiller found no problems.

I used Norton removal tool to remove Norton Security Suite (which would not uninstall). I then downloaded Microsft Secutity Essentials and ran a complete system scan. It found one adware.

I also ran Windows Malicious Software removal tool, which found nothing.

I then ran the Services fixer tool you recommended and it was able to restore the services.

I've attached log files from Hitman and Malewarebytes. Thanks.

View attachment HitmanPro_20130801_1746.log

View attachment mbam-log-2013-08-01 (17-06-04).txt