Error 1935 - impossible to install Office 2010

lanstrad

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I had Office 2007 running fine on my Win 7 x64 machine, don't ask me why I decided to waste my time to uninstall it and try to install Office 2010... Get the error 1935 bla bla.... for about 20 trials to install.

Tried all the rounds suggested: .NET repair, system restore now no longer complete (no change to system), no matter which restore point I choose..., disble Anti-virus (Kaspersky), try to install in Safe mode, I probably forget half of the list I have tried... Always same result. Worse: I get the same thing if I try simply to reinstall Office 2007!:sick:

I get that (no details needed - I see this had been a classic for at least 5 years now with no effective solution but to reinstall Win 7 or Repair - even though I have read the latest sometimes did not even worked). Both are out of my options: this machine run much more important programs/projects (recording studio, video editing) for fooling around with reinstalling. Plus, I have a OEM install and paid for online purchase of upgrade to Win 7 Pro. So even repair in these conditions is not possible from what I read.

I have not read anything new written since early 2010 on this topic, is there anything new to solve it? It appears MS have not been able to solve this for 6 years, and 3 versions ! I had same problem last year with Expression Web 2 and 4, finally been able to solve with 4 after a system restore. I was hoping to do the same here.

I'm now left with the unpractical option of doing all my Office work on my laptop. Funny enough: I have a Mac version of Office 2011 on a Mac and it run soooo smoothly. Even more funny: I *only* have this install problem with MS products, no other *non-MS* programs!... Unless someone has the miracle solution for this.

Thanks
Rob
 

My Computer

Computer Manufacturer/Model Number
built
OS
Win 7 Pro x64
CPU
i7 Quad 870
Motherboard
ASUS P7P55D-E
Memory
8GB DDR3
Graphics Card(s)
Sapphirre ATI Radeon HD 5450 1GB
Sound Card
Frontier Design Dakota (ADAT) + onboard card
Monitor(s) Displays
Viewsonic vmb2255 + ACER P216H
Hard Drives
WD

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz
Motherboard
Packard Bell IPISB-AG
Memory
3.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics (2) VNC Mirror Driver
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AIO LCD
Screen Resolution
1920 x 1080
Hard Drives
WDC WD10EADX-22TDHB0 ATA Device
Fixed hard disk media
4 partitions
931.51 GB
Keyboard
Wireless
Mouse
Wireless
Antivirus
Microsoft Security Essentials
Browser
IE; Firefox
Other Info
Also:
Samsung N220 Plus Netbook - Windows 7 Home
HP laptop
iPad 5
.NET 4 ... Do I also (really) need .NET 1 ??

Hi Irene,
This page still stick to .NET 1 or 1.1 then 2... I do have .NET 4 in the installed programs (from what I see in C Panel). Does this means I should *really* install .NET 1 (or whatever low digit they refer ?) This also stick to Windows Server 2003, Windows XP, and Vista - no mention to Win 7 (so I wonder if the date simply update automatcally, or if it was just reconfirmed there without any update - you would read exactely the same thing in older versions of the answer...)

But this really makes me wonder: *can* or *should* I install .NET lower version ... to get Office **2010** on Windows 7 install ?

Thanks,
Rob
 

My Computer

Computer Manufacturer/Model Number
built
OS
Win 7 Pro x64
CPU
i7 Quad 870
Motherboard
ASUS P7P55D-E
Memory
8GB DDR3
Graphics Card(s)
Sapphirre ATI Radeon HD 5450 1GB
Sound Card
Frontier Design Dakota (ADAT) + onboard card
Monitor(s) Displays
Viewsonic vmb2255 + ACER P216H
Hard Drives
WD
I can only assume that if Microsoft believe that this is required, then so be it. The Article applies to all of the following:
  • Microsoft Office Basic 2007
  • Microsoft Office Enterprise 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Ultimate 2007
  • Microsoft Office Access 2007
  • Microsoft Office Excel 2007
  • Microsoft Office InfoPath 2007
  • Microsoft Office OneNote 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office PowerPoint 2007
  • Microsoft Office Project Professional 2007
  • Microsoft Office Project Standard 2007
  • Microsoft Office Publisher 2007
  • Microsoft Office Visio Professional 2007
  • Microsoft Office Visio Standard 2007
  • Microsoft Office Word 2007
  • Microsoft Office Professional Academic 2010
  • Microsoft Office Home and Business 2010
  • Microsoft Office Home and Student 2010
  • Microsoft Internet Information Services Media Services 2.0
  • Microsoft Office Professional 2010
  • Microsoft Office Professional Plus 2010
  • Microsoft Office Professional Plus 2010 Home Use Program
  • Microsoft Office Standard 2010
  • Microsoft Office Starter 2010
I am not a .NET expert, but if I were in your position, I would simply follow the instructions in the MS Article and see what the outcome brings.

Should it not resolve the problem, you could perhaps checkout the MS Online Support: https://support.microsoft.com/oas/default.aspx?&gprid=13615&&st=1&wfxredirect=1&sd=gn
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz
Motherboard
Packard Bell IPISB-AG
Memory
3.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics (2) VNC Mirror Driver
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AIO LCD
Screen Resolution
1920 x 1080
Hard Drives
WDC WD10EADX-22TDHB0 ATA Device
Fixed hard disk media
4 partitions
931.51 GB
Keyboard
Wireless
Mouse
Wireless
Antivirus
Microsoft Security Essentials
Browser
IE; Firefox
Other Info
Also:
Samsung N220 Plus Netbook - Windows 7 Home
HP laptop
iPad 5
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