Solved Error 800736B3 - resistant to solution

MKappeyne

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I am running Win 7 Pro SP1 x64 on my 2015 Macbook Air using Parallels 10. One VM is working perfectly and is accepting all updates, the other suddenly stopped accepting updates starting July13.
I have checked Seven Forums, Microsoft and Googled and tried all the suggested things. NoelDP seems to be successful at helping folks resolve their issues:

I've run SURT a number of time in different combinations (restart, no restart).
SFC scan did not return any problems.
I cleared the updates and the downloaded files.
The error codes are all 800736B3 (there were a few others that have disappeared since I tried the different methods to resolve, see screen shot from 7/22).
My CBS.zip file is 90 MB and to big to upload.
I will attach a log file that I copied 7/27/2015.
I noticed that some of the KB in the list of pending updates are for x32 but that does not seem completely unusual. I manually downloaded and installed and X64 and it failed too (KB30658220
There is a screenshot of update history included.

I will gladly post all the links that I used if desired. Your help is appreciated because I must have spent 40 hours configuring this VM of Windows 7 before it started failing the updates.
 

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  • Screen Shot 2015-07-29 at 0820.45.png
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  • Screen Shot 2015-07-22 at 2126.25.png
    Screen Shot 2015-07-22 at 2126.25.png
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  • Screen Shot Update History.png
    Screen Shot Update History.png
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My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Virtual machine running in Parallels 10
OS
Win 7 Pro SP1 64 bit
CPU
Core i5
Motherboard
Macbook Air 2015
Memory
8 GB, 4 GB for VM
Hard Drives
500 GB SSD
Antivirus
Avira
Browser
IE 11, Chrome
I have uncovered something that may help with the issue.
Using https://support.microsoft.com/en-us/kb/827218 the automatic detection says I have 32-bit OS but when I check manually it displays that I am using a 64-bit system. See attached images
 

Attachments

  • Screen Shot 2015-07-30 at 0810.03.png
    Screen Shot 2015-07-30 at 0810.03.png
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  • Screen Shot 2015-07-30 at 0808.58.png
    Screen Shot 2015-07-30 at 0808.58.png
    6.6 KB · Views: 4

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Virtual machine running in Parallels 10
OS
Win 7 Pro SP1 64 bit
CPU
Core i5
Motherboard
Macbook Air 2015
Memory
8 GB, 4 GB for VM
Hard Drives
500 GB SSD
Antivirus
Avira
Browser
IE 11, Chrome
Can anyone help?

Can anyone help me with my issue? I would like to keep the security patches up to date but I am stumped. Everything that I have tried indicates that I have a valid Windows installation.
The only thing that I find weird is that the automatic Windows version detection says I have a 32-bit OS but everything else says it is 64-bit.

Help!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Virtual machine running in Parallels 10
OS
Win 7 Pro SP1 64 bit
CPU
Core i5
Motherboard
Macbook Air 2015
Memory
8 GB, 4 GB for VM
Hard Drives
500 GB SSD
Antivirus
Avira
Browser
IE 11, Chrome
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