benepperson
New member
- Local time
- 12:21 AM
- Messages
- 2
I've been unsuccessful in trying to update KB2249857 on a Windows 7 Home Premium 32bit laptop. I keep getting error 800B0100 through Windows Update.
I've tried turning off my Windows Firewall and updating again, with no change. I am not running McAfee or any other firewall program.
I have downloaded KB2249857 and tried to manually install but that fails too.
I downloaded and ran the Windows System Update and Readiness tool, so I'll attach CheckSUR.log to this post.
I also ran cmd.exe and ran sfc /scannow, and attempted to copy the log to my desktop using:
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log>%userprofile%\Desktop\sfcdetails.txt
but I get the following error in cmd.exe:
"FINDSTR: Cannot open Epperson\Desktop\sfcdetails.txt"
I've tried manually opening CBS.log that is in Windows\Logs\CBS, but it tells me that "Access in denied."
Any help would be appreciated!
I've tried turning off my Windows Firewall and updating again, with no change. I am not running McAfee or any other firewall program.
I have downloaded KB2249857 and tried to manually install but that fails too.
I downloaded and ran the Windows System Update and Readiness tool, so I'll attach CheckSUR.log to this post.
I also ran cmd.exe and ran sfc /scannow, and attempted to copy the log to my desktop using:
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log>%userprofile%\Desktop\sfcdetails.txt
but I get the following error in cmd.exe:
"FINDSTR: Cannot open Epperson\Desktop\sfcdetails.txt"
I've tried manually opening CBS.log that is in Windows\Logs\CBS, but it tells me that "Access in denied."
Any help would be appreciated!
Attachments
My Computer
- OS
- Windows 7 Home Premium 32bit