Error during driver installation for printer HP Photosmart D5368

vrushank

New member
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8:31 AM
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Location
Mumbai, India
I recently got an HP Photosmart D5368 from my uncle. However, he forgot to give me the driver installation disc and as he lives in another city, I decided to download the driver from the HP site itself.

I managed to find the required driver. I ran the setup, configured the installation and initiated the same. During the setup, I encountered the below error dialog and the setup rolled back and uninstalled itself.

2lwvvog.jpg



The logs mention the following message :

Code:
X:/Network64.msi failed with return code 1603
Note that there is no X: configured on my machine.

Also, the VC++ runtime version mentioned in the message is already installed on my machine. Could someone please assist as to how do I troubleshoot the issue?
 

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