Solved error messages in one user profile

tgv

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I’m running Windows 7 with 3 user accounts. Recently when logging onto one of the accounts (happens to be the administrator and the one I’ve been using most as of late) I encounter a series of problems. I´ve since checked on the other accounts and none of these issues are found outside of this one account
1) Every time I log onto this account I get the error message:
Error
CreateDirectory() error!!!
OK

2) I noticed the programs I had pinned to the taskbar had changed from their normal program icons to blank white icons, and no longer work as shortcuts to the programs they used to run
3) In the start menu the same thing has happened. Office programs I had in the start menu have changed to blank white icons and don´t run.
4) Also in the Start Menu the search function has stopped working. For example I type the letter ‘a’ and wait, but no results are returned at all.
5) Also on the Start Menu, in the area on the right below the usrename (Documents, Pictures, Music). None of these links work. I click on them and nothing happens
6) When I run Word I get the error message:
Microsoft Word
The correction file MSO1110.acl could not be saved.
This file may be read-only or you may not have permission to change it
OK
(not the exact words, I have Office installed in another language and I’m translating)
I click OK and the same error pops up a second time. Click OK again and Word runs. However, it proves very unstable, frequently closing without warning, giving messages that “Word stopped working correctly” etc. Also, I am finding files called MSO1110.acl, and similar filenames being generated in various locations, on the desktop, in My Documents etc
7) When I run OneNote I get an error saying the files may be corrupted or there may not be space on the disk for them. Remember, this only happens in one user account. In the others OneNote runs without problems. I have transferred some of my notes to a removable disk and opened them from other user accounts and they open no problems
8) Internet Explorer has forgotten my most visited sites. When I open a new tab it should bring up a series of tiles representing my most visited sites, but these all went blank, and are now filling up wit the sites I have visited since, noit taking into account all the sites vistited previously.
9) I had a Sticky Note on the desktop which has disappeared. Indeed if I go to Start – All Programs – Accessories – and click on sticky Notes, nothiung happens, the program doesn´t open but I don´t get any error message either. In other user accounts it works.
10) When I open Chrome I get the error message “your preferences cannot be read. Some features may not be available. And changes to your preferences will not be saved”
11) Opeining Skyoe also says files were not found and I should uninstall and reinstall the progtam to solve the problem
Well, I don´t know if this is specifically a Windows 7 problem but I´d be grateful if anyone of the knowledgeable contributors here could recognize the symptoms and suggest what the problem may be. I have obviously thought that as all these problemas are only found in one user profile, I could just delete it and use another profile, but I would be worried about these problems coming back in the future.
 

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w7 ultimate 64 bit
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w7 ultimate 64 bit
Hello tgv, and welcome to Seven Forums.

You might see if doing a system restore at boot using a restore point (if available) dated before this happened may be able to fix this for you.

Hope this helps, :)
Shawn
 

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64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hi Brink,

Thanks very much for your reply. Sorry I´ve taken so long to post again.

Unfortunately I was running low on hard disc space a while back and deactivated system restore points! I subsequently discovered the windows old folder and deleted that to free up a whole load of space agaian. I was sure I´d then reactivated system restore, but unfortunately it seems not as I don´t have any restore points to go back to!

Well, this problem has an easy solution which is to delete this user profile and create anaother to replace it, so I guess that´s what I´ll do. I was sjust really after some idea of what might´ve gone wrong to cause this problem. I though maybe there could be a problem with the hard disc which had caused data to get corrupted or something, and as this is a new computer I´d like to know asap if that was the case as it´s under warranty.

Oh well, unless someone has a specific idea as to what might have caused it I´ll just go with deletoing the user profile in question and starting a new one.
 

My Computer My Computer

At a glance

w7 ultimate 64 bit
OS
w7 ultimate 64 bit
I'm happy to hear that you got it sorted tgv. :)

Most likely was due to corruption from any unknown number of reasons.
 

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
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