Error opening Excel file from windows explorer

[sportsguy]

Error: There was a problem sending the command to the program.

Windows 7 x64, Office 2007,
McAfee anti-virus
corporate laptop

I have tried all options found on the web, and noe have worked!

check/uncheck DDE request
check/uncheck Run as adminstrator

In the event log
Event log:

The following boot-start or system-start driver(s) failed to load:
PBADRV
Process **\mcshield.exe pid (2736) contains signed but untrusted code, but was allowed to perform a privileged operation with a McAfee driver.
Process **\VsTskMgr.exe pid (2472) contains signed but untrusted code, but was allowed to perform a privileged operation with a McAfee driver.


are there any registry settings to change??
are there any other top secret options to tweak?

thanks

sportsguy

 

[Irene]

Hello sportsguy!

Have you tried the Microsoft 'Fix-it' in this Article?
Excel Error: There was a problem sending the command to the program


http://support.microsoft.com/kb/211494

 

[sportsguy]

yes, as stated in my original post.

any other suggestions which i haven't tried from my original post?

thank you