Error when trying to open Windows Media Player

Xax

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When I try to open Windows Media Player, I get this error:

"The file wmplayer.exe has a version number of 11.0.6001.7000 where 12.0.7000.7000 was expected. Windows Media Player is not installed properly and must be reinstalled."

If I follow the option to go to Microsoft's website, it takes me to a page where Windows Media 6.4 is available for Win95 and NT 4.0.

How do I fix this?
 

My Computer

OS
Windows 7 Ultimate x64 RC1
  1. Go to Control Panel --> Programs and Features --> Turn Windows features on or off -> Expand Media Features --> Uncheck Media Player.
  2. Click OK.
  3. Let Windows do its thing, then reboot.
  4. Go back to the same place.
  5. Check Media player.
  6. Reboot.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    The Beast Model A (homebrew)
    OS
    Windows 11 21H2 Current build
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spec
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Plat
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    SteelSeries Apex Pro Wired Gaming Keyboard
    Keyboard
    SteelSeries Apex Pro
    Mouse
    Logitech MX Master 3S | MX Master 3 for business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Antivirus
    Windows Defender + MB 3
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Latitude E5470
    OS
    ChromeOS Flex Dev Channel (current)
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics Card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
  1. Go to Control Panel --> Programs and Features --> Turn Windows features on or off -> Expand Media Features --> Uncheck Media Player.
  2. Click OK.
  3. Let Windows do its thing, then reboot.
  4. Go back to the same place.
  5. Check Media player.
  6. Reboot.

I did think to check Programs and Features, however under "Turn Windows features on or off," Media Features is not listed.
 

My Computer

OS
Windows 7 Ultimate x64 RC1
Hi Xax, It seems that you have hacked the OS and installed WMP11 on there and it now has "The file wmplayer.exe has a version number of 11.0.6001.7000 (this is WMP11) where 12.0.7000.7000 (this is WMP12) was expected", You may try opening the Elevated command prompt and type sfc /scannow, failing that then you will need to a repair install or maybe upgrade to the latest 7077 build.
 

My Computer

Computer Manufacturer/Model Number
Home Brew
OS
Windows 7 Ultimate Vista Ultimate x64
CPU
Core 2 Duo E8500 3.16Ghz @ 3.8Ghz
Motherboard
eVGA 750i FTW
Memory
2x2Gigs Patriot PC2-6400 LL
Graphics Card(s)
Inno3D GeForce GTX260 216 SP
Monitor(s) Displays
ASUS VW222U 22" 2ms Response time
Screen Resolution
1680x1050
Hard Drives
SATA 150GB
SATA II 250GB
USB IDE 750GB Ext.
PSU
HYTEC 600W & Thermaltake 650W Toughpower Power Exp
Case
Thermaltake Armor LCS (Liquid Cooling System)
Cooling
Liquid Cooling System
Keyboard
Logitech G15 Gaming Keyboard
Mouse
Logitech G9 Gaming Mouse
Window Media Player is not install properly and must be reinstalled

Hello,

I have Window 7 Ultimate and the Window Media Player cannot start.

It promt an error of "Windows Media Player is not installed properly and must be reinstalled. Do you want to install the Player from the Microsoft Web site?"

How did you solve those problems?

Can you share please?

Thanks,
Edwin
 

My Computer

Computer Manufacturer/Model Number
Dell Vostro
OS
Window 7
CPU
Inte Dua CPU T7500
i agree with mark, but am asking more directly; one, is your installation of windows 7 legitimate, and/or two, have you installed wmp11? If the answer to the first is yes, then i suggest your copy is at best corrupt.

EDIT: I see you have RC1 version of windows which seems to point to a download install and I have no problems with wmp12 with my x64 install complete with all available updates.
 

My Computer

Computer Manufacturer/Model Number
HP dv6519tx
OS
Windows 7 Ultimate x64
CPU
1.80 GHz Intel Core 2 Duo processor T7100
Memory
3 gig ddr2
Graphics Card(s)
NVIDIA GeForce 8400M GS
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
15.4” WXGA High Definition BrightView Widescreen
Screen Resolution
1280 x 800
Hard Drives
Hitachi 320 GB (5400 rpm)
PSU
90 W AC Power Adapter
Cooling
Kitchen plate under the lappy
Keyboard
101 key compatible
Mouse
Touch Pad with On/Off button and dedicated vertical Scroll
Internet Speed
Three Wireless internet prepaid using E160G USB dongle
Hello,

I have Window 7 Ultimate and the Window Media Player cannot start.

It promt an error of "Windows Media Player is not installed properly and must be reinstalled. Do you want to install the Player from the Microsoft Web site?"

How did you solve those problems?

Can you share please?

Thanks,
Edwin

I have seen a couple of your problems now, I think that you're os MAY be pirated and cracked, i suppose its expected? Either that or your Version of Windows is corrupt (partially)
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
AMD Phenom II x4 840 Black Edition
Motherboard
Forgot
Memory
8 Gb
Graphics Card(s)
ATI Radeon HD 5570 2 Gb DDR3
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Emprex 21 Inch
Screen Resolution
1280 x 720
Hard Drives
Western Digital 1 TB,
Unknown 160 gb and 1 TB Hitachi External Hard Drive
PSU
600w Custom
Case
Custom
Cooling
Multiple Blue LED Fans
Keyboard
Cyborg V.1
Mouse
Fuhlen Multi Button Gaming Mouse
Internet Speed
20 Mb
Other Info
I own other computers, such as my HP Mini 110 and some of my older computers!
My system became somehow corrupted and had trouble starting, so I used the chkdsk option with file recovery. Everything worked except for windows media player 12. I tried the standard responses on how to "fix" it, i.e. deactivate then activate it but I kept getting a response that it had to be reinstalled, which of course is impossible through the microsoft site. Turns out wmp.dll was corrupted. I tried to restore to a previous point, which didn't work because of the corrupted file. I tried sfc scannow which didn't fix the file. So...I copied the file from a working windows 7 machine and tried to copy it into the system32 folder which of course I wasn't allowed to do without permission. So I found this file called take ownership which allowed me to take ownership of wmp.dll. I renamed it old, then copied the new one into system 32. Guess what? IT WORKED!!! Easier than repairing the entire installation just for a stupid media player!
 

My Computer

OS
Windows 7 Professional
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