Error with outlook 2007 0x800CCC0F : The connection to the server was

nzgunslinger

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I am running Outlook 2007 enterprise on Windows 7. I am getting an error when trying to send mail. I can receive mail and it is okay but not send.

Email server setting and account username and password are all correct.
Incoming is pop.gmx.com
outgoing is mail.gmx.com

The error I'm getting is 0x800CCC0F : The connection to the server was interrupted.

I googled the error and the consensus is that anti visus software or firewall is causing the error so I uninstalled my antivirus and firewall software but no luck

This is getting frustrating :mad: Any suggestions would be greatly appreciated please!!!!!!!
 

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SOLVED.

Okay here's what I did in case this helps anyone else.

My ISP is telstraclear so I substituted their smtp settings so instead of mail.gmx.com I used smtp.clear.net.nz

I can't believe I couldn't find this solution on the net!!!
 

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sorry, not solved

just got this from mail-daemon

Your message cannot be delivered to the following recipients:

Recipient address: [email protected]
Reason: SMTP transmission failure has occurred
Diagnostic code: smtp;550 Message rejected
Remote system: dns;mx1.securemx.biz (TCP|203.97.37.64|44754|203.84.134.2|25) (mx1.securemx.biz ESMTP server ready Wed, 28 Jul 2010 07:59:51 +0000)


so again, any suggestions?
 

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Try setting your SMTP server to smtp.paradise.net.nz (advised in Telstraclear online documentation). Hope it works now :)
 

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no luck =( was returned again. I wish I could just use gmx outgoing mail server mail.gmx.com

Anyone know why I can't or how to fix so I can?
 

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One to try is smtp.gmx.com. I had a similar issue recently using mail.gmx.com, and this solved it. May not be your issue as I use IMAP not POP3 but worth a try
 

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Try running Outlook in safe mode; type outlook.exe /safe into the run box under the Start Orb, then hit Enter.
 

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The same has been happening to me with gmx.com ... I believe it is a problem on their end.... :(
 

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Tom Have you tried the fix I suggested? - I believe that they are in the process of migrating the SMTP server to the new smtp.gmx.com server, you may have to check the port and use the alternate for some ISPs
 

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Im not too worried about it Nigel, as GMX is just my spam account... ;)
 

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LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
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