Error with SP1 windows update

[Zyrandiel]

Hello please help. It's been more than a month now that I always error for the SP1 update. Anyfix for this?

 

[Sbrideau]

Hi Zyrandiel,

Do you have anymore information on the error? Do you have the specific message that is given to you?

 

[seavixen32]

Please download and run the System Updates Readiness Tool (SURT).

Download: System Update Readiness Tool for Windows 7 (KB947821) [August 2011] - Microsoft Download Center - Download Details

SURT is designed to solve problems that prevent you from installing updates.

According to Microsoft: This tool is being offered because an inconsistency was found in the Windows servicing store which may prevent the successful installation of future updates, service packs, and software.

 

[JMH]

Please read carefully through the links below.

Win 7 SP1.
Generic steps to take before installing Windows 7 Service Pack 1.

* Update your device drivers to the most recent Windows 7 device drivers from your computer manufacturers support web site (for your specific make and model)

* Start by installing the chipset/motherboard driver followed by the remaining available drivers.

* Run the SFC /SCANNOW command. This will check and repair if necessary any critical Windows system files.
Click on Start/All programs/Accessories then
Right click on Command Prompt option and select 'Run as administrator'.
At the command prompt enter: SFC /SCANNOW
You may need to run this 3 times.

> > If you prefer refer this Tutorial, Option 2.
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

* Run the System Update Readiness Tool:
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

* Windows 7 - Service Pack 1 – How to install Step by Step
Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center

* Learn how to install Win 7 SP1
Learn how to install Windows 7 Service Pack 1 (SP1)

* Win7 SP1: Installation tips
Windows 7 SP1 Follow-up

* Now update to SP-1
Learn how to install Windows 7 Service Pack 1 (SP1)

* Troubleshoot problems installing a service pack for Windows 7
Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2

 

[Zyrandiel]

Okay thanks guys. I'm trying these out tonight. i think it was error code 80004005 about the SP1 not being downloaded. The update stops upto 64% only then the error message pops.

 

[JMH]

Would be helpful if we had the exact Error number.

 

[Zyrandiel]

Okay wait. My laptop is in my room. I'm still at work. I'll post exact details about 2 hours from now.

 

[JMH]

OK.
In future please remember to include that sort of detail in your Post 1.

 

[Zyrandiel]

Yes I will JMH. I coudn't generate the error code in my laptop coz I dont have internet in my room. Instead I took a PNG file of the 2 items that I couldn't update which are making error codes.

I'll post the error codes later when I go online with my laptop.


By the way JMH, you mentioned updating drivers.

How can I update CHIPSET & MoBo drivers? This is my Specs by the way:






How about the BIOS? Does it need a driver update too?

I can't update TURBO BOOST driver and INTEL RAPID STORAGE TECHNOLOGY. It just kept on saying that the drivers are up to date.

 

[Zyrandiel]

I just did the 1st SFC /SCANNOW from an elevated CMD. It said that It found some corrupted file and that it will be fixed after a reboot. So i rebooted then this is how my Desktop looks like now:





I used a Windows 7 Basic Black modified theme before and after the reboot it removed the theme. Even if I change to an AERO theme the visuals stay the same. What should I do with this?

 

[Zyrandiel]

This is the result of the 2nd SFC /SCANNOW command:





Just the same as the first 1 but there was a suggestion to make a reboot from the 1st.


Going for the third now.

 

[Zyrandiel]

3rd Scan result:



What should I do now? I think the problem just got worse.

Please help....

 

[Zyrandiel]

Even though I got those corrupted files I still download and installed the SURT and this is the result:





What should I do?

 

[Zyrandiel]

So I got the theme restored to the original state and tried an elevated SFC /SCANNOW again to see if the corrupted files were due to that modified theme (with 3 .dll patched and the orig aero.msstyles being replaced) and I got this result after the scan:



So it's clean now. Then I tried checking for updates and tried updating and I got the same error:





Any other fix for this updates?

 

[seavixen32]

Have you by any chance installed Windows Mail?

It would appear that this error is caused by installing Windows Vista patches on a Windows 7 computer and SP1 will not load if you have Windows Mail installed.

You might want to consider carrying out a repair install, and then installing SP1.

Have a read through this thread: http://www.sevenforums.com/windows-...6366-sp1-fails-install-code-80004005-a-2.html

If all else fails, you might want to consider slipstreaming SP1 into a Windows 7 installation DVD/USB drive, and then do a clean install.

http://www.sevenforums.com/tutorial...ows-7-sp1-into-installation-dvd-iso-file.html

 

[JMH]

* Have you a recent back up prior to the date when you encountered these current problems?

* Have you a Win 7 DVD?

* FYI...

http://www.sevenforums.com/tutorials/3413-repair-install.html

http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

http://blogs.technet.com/b/asiasupp...tion-failed-with-error-0x80004005-e-fail.aspx

 

[Zyrandiel]

Have you by any chance installed Windows Mail?

It would appear that this error is caused by installing Windows Vista patches on a Windows 7 computer and SP1 will not load if you have Windows Mail installed.

You might want to consider carrying out a repair install, and then installing SP1.

Have a read through this thread: http://www.sevenforums.com/windows-...6366-sp1-fails-install-code-80004005-a-2.html

If all else fails, you might want to consider slipstreaming SP1 into a Windows 7 installation DVD/USB drive, and then do a clean install.

http://www.sevenforums.com/tutorial...ows-7-sp1-into-installation-dvd-iso-file.html

I don't remember installing windows mail. Does it come through the windows update program? If it does then it would be installed automatically. But I do not use windows mail, not ever.

A clean install is out for me as I have learned from a past thread about a samsung laptop getting into a nightmare from a clean install.

How can I do this REPAIR INSTALL?

 

[Zyrandiel]

* Have you a recent back up prior to the date when you encountered these current problems?

* Have you a Win 7 DVD?

* FYI...

http://www.sevenforums.com/tutorials/3413-repair-install.html

http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

Windows 7 SP1 installation failed with error 0x80004005 E-FAIL - Microsoft Reduce Customer Effort Center - Site Home - TechNet Blogs

My recent backup is the one with the error already about a month ago. My other backup is the initial image backup when I bought this unit that is located in a separate system recovery drive inside my laptop (15GB).



My OS is pre-installed when I bought the laptop. The PC store technician just advised me to do the initial image backup when I turn on the unit for the first time.



I'll check out this repair install as a clean install is a NO for me.


Thnx.

 

[JMH]

You may now see the value of regular back ups being made.
FYI...

http://www.sevenforums.com/tutorials/663-backup-complete-computer-create-image-backup.html

http://www.sevenforums.com/tutorials/174270-backup-manually-extract-files-vista-windows-7-a.html

http://www.sevenforums.com/tutorials/615-backup-user-system-files.html

 

[Zyrandiel]

JMH, how about the CHIPSET & MoBo driver update that you mentioned? How do I update those?