ERROR_CODE: (NTSTATUS) 0xc0000094 - Screen no longer receives signal

[silkpounder]

Hello!

I got a reoccurring problem. Every now and then i get a black screen and the signal is cut off. I restart my machine and all works fine. I tried to learn from here abit of what to do but it's way over my head. I got the crash dump here, ill upload it here 101812-15631-01.dmp - Speedy Share - upload your files here

i really dont know whats causing it. I should have good drivers to everything.

Anyone can help me?

Thanks

 

[TypeR]

It would be easier if you could upload your dump file directly to this site.

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[silkpounder]

Sorry, now attached

 

[koolkat77]

Uninstall Daemon Tools, it's known to cause BSoDs. Update your graphic card drivers to their latest but uninstall older ones first. Also avoid "CCC" during installation. Watch the cards temperature cause signal cut off and black screens sound like a overheating card. If your motherboard has an onboard VGA slot connect there and see if you're having these issues.

• CPUID - System & hardware benchmark, monitoring, reporting
• Speccy - System Information - Free Download

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000094, fffff880072fc7a2, fffff88002176ed8, fffff88002176730}

Probably caused by : atikmdag.sys ( atikmdag+997a2 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000094, The exception code that was not handled
Arg2: fffff880072fc7a2, The address that the exception occurred at
Arg3: fffff88002176ed8, Exception Record Address
Arg4: fffff88002176730, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

FAULTING_IP: 
atikmdag+997a2
fffff880`072fc7a2 41f7f0          div     eax,r8d

EXCEPTION_RECORD:  fffff88002176ed8 -- (.exr 0xfffff88002176ed8)
ExceptionAddress: fffff880072fc7a2 (atikmdag+0x00000000000997a2)
   ExceptionCode: c0000094 (Integer divide-by-zero)
  ExceptionFlags: 00000000
NumberParameters: 0

CONTEXT:  fffff88002176730 -- (.cxr 0xfffff88002176730)
rax=000000000100ce30 rbx=fffff88002177160 rcx=000000000100ce30
rdx=0000000000000000 rsi=fffffa80051f0400 rdi=fffff88002177200
rip=fffff880072fc7a2 rsp=fffff88002177110 rbp=fffff88002177130
 r8=0000000000000000  r9=0000000000000027 r10=0000000000000186
r11=00000000000078b5 r12=00000000ffffffff r13=00000000000009dd
r14=0000000000000026 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
atikmdag+0x997a2:
fffff880`072fc7a2 41f7f0          div     eax,r8d
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x7E

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

LAST_CONTROL_TRANSFER:  from fffff88002177160 to fffff880072fc7a2

STACK_TEXT:  
fffff880`02177110 fffff880`02177160 : fffff880`07ad0349 00000000`00000081 fffffa80`036f0968 fffff880`021771d0 : atikmdag+0x997a2
fffff880`02177118 fffff880`07ad0349 : 00000000`00000081 fffffa80`036f0968 fffff880`021771d0 fffff880`072fb6c7 : 0xfffff880`02177160
fffff880`02177120 00000000`00000081 : fffffa80`036f0968 fffff880`021771d0 fffff880`072fb6c7 00000000`00000027 : atikmdag+0x86d349
fffff880`02177128 fffffa80`036f0968 : fffff880`021771d0 fffff880`072fb6c7 00000000`00000027 fffff880`02177200 : 0x81
fffff880`02177130 fffff880`021771d0 : fffff880`072fb6c7 00000000`00000027 fffff880`02177200 00000013`00000040 : 0xfffffa80`036f0968
fffff880`02177138 fffff880`072fb6c7 : 00000000`00000027 fffff880`02177200 00000013`00000040 00000081`00000002 : 0xfffff880`021771d0
fffff880`02177140 00000000`00000027 : fffff880`02177200 00000013`00000040 00000081`00000002 fffff880`02177200 : atikmdag+0x986c7
fffff880`02177148 fffff880`02177200 : 00000013`00000040 00000081`00000002 fffff880`02177200 fffffa80`051f0400 : 0x27
fffff880`02177150 00000013`00000040 : 00000081`00000002 fffff880`02177200 fffffa80`051f0400 0100ce30`00000000 : 0xfffff880`02177200
fffff880`02177158 00000081`00000002 : fffff880`02177200 fffffa80`051f0400 0100ce30`00000000 00007895`0100ce30 : 0x13`00000040
fffff880`02177160 fffff880`02177200 : fffffa80`051f0400 0100ce30`00000000 00007895`0100ce30 00000000`00000000 : 0x81`00000002
fffff880`02177168 fffffa80`051f0400 : 0100ce30`00000000 00007895`0100ce30 00000000`00000000 78b50000`00000000 : 0xfffff880`02177200
fffff880`02177170 0100ce30`00000000 : 00007895`0100ce30 00000000`00000000 78b50000`00000000 fa80052b`310a71d0 : 0xfffffa80`051f0400
fffff880`02177178 00007895`0100ce30 : 00000000`00000000 78b50000`00000000 fa80052b`310a71d0 fa80052b`4e57ffff : 0x100ce30`00000000
fffff880`02177180 00000000`00000000 : 78b50000`00000000 fa80052b`310a71d0 fa80052b`4e57ffff 09ff0402`0000ffff : 0x7895`0100ce30


FOLLOWUP_IP: 
atikmdag+997a2
fffff880`072fc7a2 41f7f0          div     eax,r8d

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+997a2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  501344d9

STACK_COMMAND:  .cxr 0xfffff88002176730 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_atikmdag+997a2

BUCKET_ID:  X64_0x7E_atikmdag+997a2

Followup: MachineOwner
---------

 

[silkpounder]

A big thanks, i now uninstalled daemontools and the drivers for gfx card. I will install the programs you suggested, Thank you! After these changes i will monitor how it goes and report back here.

You are both a scholar and a gentleman!

 

[silkpounder]

Hello

Crashing still. One thing i forgot to tell is that the error has outlasted a full format.
Just instant black screen, restarted machine and it gave me some bluescreen recovery message.

Heres a new SF diag. dump file if it helps. And the windows errors as pictures.

Can anyone help me?

Did everything in last posts.

 

[silkpounder]

whops

 

[koolkat77]

The dump of 22nd says you don't have the latest drivers installed for your card. What are the temps with Speccy?

BugCheck 1000007E, {ffffffffc0000094, fffff880049097a2, fffff8800214ef68, fffff8800214e7c0}

Probably caused by : atikmdag.sys ( atikmdag+997a2 )

Followup: MachineOwner
---------

1: kd> lmvm atikmdag
start             end                 module name
fffff880`04870000 fffff880`05291000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Sat Jul 28 07:48:09 2012 (501344D9)
    CheckSum:         009DA146
    ImageSize:        00A21000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[silkpounder]

I updated them again now. Temp with CPUID monitor says after playing games max temp 73 celcius.

 

[koolkat77]

Hmm. Isn't 73C° a little too much? When did you get this graphics card?

 

[silkpounder]

Its radeon hd 5770, got it about 2 yrs ago... It has a fan of its own and i got 4 big fans on the side of the whole unit.

 

[koolkat77]

Hmm. You might wanna borrow a friends graphic card and see how it works on your computer..(it should of course be compatible with your motherboard)